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I have a small home network consisting of two computers running Windows xp sp1 (computer A) and sp2 (computer and one 360. The router is a Cisco systems BEFSR41. I have DSL through SBC Global. The problem I'm having is one of the computers (computer "A") does not connect to the internet. When i use the ipconfig utility from the prompt, i get nothing. This is in contrast to the 360, which passes the live tests and computer B, which has an IP address, connects to the internet, et.
The only difference between the two is that computer A is the older computer, and used to connect to our ISP (we have DSL) directly. Whenever I'd start Firefox, it would give me a connection request. I'd click cancel, and it would load everything properly, so I never thought about it. It disconnected this morning (around 3:00 AM). I turned off the router, modem and computer and then restarted all of them and it was working fine. It than cut out again about forty five minutes ago (3:45 PM) and has not worked since. Since I can still access the internet with B and Live with the 360, I'm sure it's not a problem with either the ISP or anything like that. I've isolated the problem to computer A, now I just need help figuring out what it is and how to solve it. Your help would be greatly appreciated.
Assuming you're using a router to connect to the internet now:
Go to the Control Panel, Network Connections, open the Local Area Connection properties, TCP/IP Properties, and make sure everything is set to automatic.
It would help to know what Operating system, router, and Internet Service Provider you use.
[edit] one problem I've seen is people using a switch to connect multiple computers to their DSL/Cable Modem, which results in two devices getting ISP issued routable IP's, but two is generally the limit from ISPs.
Is it possible than that the 360 has one of the IPs and B has the other? If that were the caes, how would I go about correcting it?
From what I can see about the router information you added, as long as your DSL modem is plugged into WAN and the other devices are plugged into one of the 4 LAN ports, IP conflict is not likely the problem.
Try running "ipconfig /all" on computer A and computer B, post the results (in spoilers to save space)
does computer A have ethernet card drivers installed? That's my guess, that the ehternet drivers are not installed, so the computer has no way of knowing that there is actually a network connection. Go into network connections to check. There should be a "Local Area Connection" If there is one, make sure it's not disabled or anything.
"1394 connection" is checked, enabled, etc. Right clicking and using repair yields the error message "Failed to query TCP/IP settings of the connection. Cannot Proceed". Under status, I have no sent or received packets, and nothing under support tab either. Hopefully this info is helping
"1394 connection" is checked, enabled, etc. Right clicking and using repair yields the error message "Failed to query TCP/IP settings of the connection. Cannot Proceed". Under status, I have no sent or received packets, and nothing under support tab either. Hopefully this info is helping
"1394 Connection" is not the same as "Local Area Network Connection." Ignore the 1394 Connection, it's irrelevant to your problem.
If you don't have a Local Area Network Connection, either your Ethernet drivers aren't installed properly or your network card isn't functioning.
Feral on
every person who doesn't like an acquired taste always seems to think everyone who likes it is faking it. it should be an official fallacy.
Just wondering, but why isn't the 1st computer patched with SP2? SP1 is just so vulnerable and SP2 fixes a lot of stuff in Windows.
he'd probably be able to get SP2 if the thing was connected to the network :P
but ya, you need to find out what kind of networking adapter you have. Best thing to do, is find the CD that came with your motherboard, and put that in the drive and look for the drivers on that. They *should* be on there.
Just wondering, but why isn't the 1st computer patched with SP2? SP1 is just so vulnerable and SP2 fixes a lot of stuff in Windows.
he'd probably be able to get SP2 if the thing was connected to the network :P
but ya, you need to find out what kind of networking adapter you have. Best thing to do, is find the CD that came with your motherboard, and put that in the drive and look for the drivers on that. They *should* be on there.
You could also go to the manufacturer's website on Computer B and download the drivers to a thumbdrive or something.
Posts
Go to the Control Panel, Network Connections, open the Local Area Connection properties, TCP/IP Properties, and make sure everything is set to automatic.
It would help to know what Operating system, router, and Internet Service Provider you use.
[edit] one problem I've seen is people using a switch to connect multiple computers to their DSL/Cable Modem, which results in two devices getting ISP issued routable IP's, but two is generally the limit from ISPs.
From what I can see about the router information you added, as long as your DSL modem is plugged into WAN and the other devices are plugged into one of the 4 LAN ports, IP conflict is not likely the problem.
Try running "ipconfig /all" on computer A and computer B, post the results (in spoilers to save space)
Windows IP Configuration
Computer B
Windows IP Configuration
Host Name . . . . . . . . . . . . : ANDREW
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/100 M Desktop Adapter
Physical Address. . . . . . . . . : 00-07-E9-01-41-C4
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : Tuesday, June 12, 2007 3:53:23 PM
Lease Expires . . . . . . . . . . : Thursday, June 14, 2007 3:53:23 PM
C:\>
"1394 Connection" is not the same as "Local Area Network Connection." Ignore the 1394 Connection, it's irrelevant to your problem.
If you don't have a Local Area Network Connection, either your Ethernet drivers aren't installed properly or your network card isn't functioning.
the "no true scotch man" fallacy.
he'd probably be able to get SP2 if the thing was connected to the network :P
but ya, you need to find out what kind of networking adapter you have. Best thing to do, is find the CD that came with your motherboard, and put that in the drive and look for the drivers on that. They *should* be on there.
You could also go to the manufacturer's website on Computer B and download the drivers to a thumbdrive or something.