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Hateful networking connection

elcid1390elcid1390 Registered User regular
edited June 2007 in Help / Advice Forum
I have a small home network consisting of two computers running Windows xp sp1 (computer A) and sp2 (computer B) and one 360. The router is a Cisco systems BEFSR41. I have DSL through SBC Global. The problem I'm having is one of the computers (computer "A") does not connect to the internet. When i use the ipconfig utility from the prompt, i get nothing. This is in contrast to the 360, which passes the live tests and computer B, which has an IP address, connects to the internet, et.

The only difference between the two is that computer A is the older computer, and used to connect to our ISP (we have DSL) directly. Whenever I'd start Firefox, it would give me a connection request. I'd click cancel, and it would load everything properly, so I never thought about it. It disconnected this morning (around 3:00 AM). I turned off the router, modem and computer and then restarted all of them and it was working fine. It than cut out again about forty five minutes ago (3:45 PM) and has not worked since. Since I can still access the internet with B and Live with the 360, I'm sure it's not a problem with either the ISP or anything like that. I've isolated the problem to computer A, now I just need help figuring out what it is and how to solve it. Your help would be greatly appreciated.

elcid1390 on

Posts

  • RuckusRuckus Registered User regular
    edited June 2007
    Assuming you're using a router to connect to the internet now:

    Go to the Control Panel, Network Connections, open the Local Area Connection properties, TCP/IP Properties, and make sure everything is set to automatic.

    It would help to know what Operating system, router, and Internet Service Provider you use.

    [edit] one problem I've seen is people using a switch to connect multiple computers to their DSL/Cable Modem, which results in two devices getting ISP issued routable IP's, but two is generally the limit from ISPs.

    Ruckus on
  • elcid1390elcid1390 Registered User regular
    edited June 2007
    Is it possible than that the 360 has one of the IPs and B has the other? If that were the caes, how would I go about correcting it?

    elcid1390 on
  • RuckusRuckus Registered User regular
    edited June 2007
    elcid1390 wrote: »
    Is it possible than that the 360 has one of the IPs and B has the other? If that were the caes, how would I go about correcting it?

    From what I can see about the router information you added, as long as your DSL modem is plugged into WAN and the other devices are plugged into one of the 4 LAN ports, IP conflict is not likely the problem.

    Try running "ipconfig /all" on computer A and computer B, post the results (in spoilers to save space)

    Ruckus on
  • elcid1390elcid1390 Registered User regular
    edited June 2007
    The results are in!
    Computer A

    Windows IP Configuration

    Computer B

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : ANDREW
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Mixed
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Intel(R) PRO/100 M Desktop Adapter
    Physical Address. . . . . . . . . : 00-07-E9-01-41-C4
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.1.100
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    Lease Obtained. . . . . . . . . . : Tuesday, June 12, 2007 3:53:23 PM
    Lease Expires . . . . . . . . . . : Thursday, June 14, 2007 3:53:23 PM

    C:\>

    elcid1390 on
  • wunderbarwunderbar What Have I Done? Registered User regular
    edited June 2007
    does computer A have ethernet card drivers installed? That's my guess, that the ehternet drivers are not installed, so the computer has no way of knowing that there is actually a network connection. Go into network connections to check. There should be a "Local Area Connection" If there is one, make sure it's not disabled or anything.

    wunderbar on
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  • elcid1390elcid1390 Registered User regular
    edited June 2007
    "1394 connection" is checked, enabled, etc. Right clicking and using repair yields the error message "Failed to query TCP/IP settings of the connection. Cannot Proceed". Under status, I have no sent or received packets, and nothing under support tab either. Hopefully this info is helping

    elcid1390 on
  • FeralFeral MEMETICHARIZARD interior crocodile alligator ⇔ ǝɹʇɐǝɥʇ ǝᴉʌoɯ ʇǝloɹʌǝɥɔ ɐ ǝʌᴉɹp ᴉRegistered User regular
    edited June 2007
    elcid1390 wrote: »
    "1394 connection" is checked, enabled, etc. Right clicking and using repair yields the error message "Failed to query TCP/IP settings of the connection. Cannot Proceed". Under status, I have no sent or received packets, and nothing under support tab either. Hopefully this info is helping

    "1394 Connection" is not the same as "Local Area Network Connection." Ignore the 1394 Connection, it's irrelevant to your problem.

    If you don't have a Local Area Network Connection, either your Ethernet drivers aren't installed properly or your network card isn't functioning.

    Feral on
    every person who doesn't like an acquired taste always seems to think everyone who likes it is faking it. it should be an official fallacy.

    the "no true scotch man" fallacy.
  • thej3wthej3w Registered User regular
    edited June 2007
    Just wondering, but why isn't the 1st computer patched with SP2? SP1 is just so vulnerable and SP2 fixes a lot of stuff in Windows.

    thej3w on
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  • wunderbarwunderbar What Have I Done? Registered User regular
    edited June 2007
    thej3w wrote: »
    Just wondering, but why isn't the 1st computer patched with SP2? SP1 is just so vulnerable and SP2 fixes a lot of stuff in Windows.

    he'd probably be able to get SP2 if the thing was connected to the network :P

    but ya, you need to find out what kind of networking adapter you have. Best thing to do, is find the CD that came with your motherboard, and put that in the drive and look for the drivers on that. They *should* be on there.

    wunderbar on
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  • RuckusRuckus Registered User regular
    edited June 2007
    wunderbar wrote: »
    thej3w wrote: »
    Just wondering, but why isn't the 1st computer patched with SP2? SP1 is just so vulnerable and SP2 fixes a lot of stuff in Windows.

    he'd probably be able to get SP2 if the thing was connected to the network :P

    but ya, you need to find out what kind of networking adapter you have. Best thing to do, is find the CD that came with your motherboard, and put that in the drive and look for the drivers on that. They *should* be on there.

    You could also go to the manufacturer's website on Computer B and download the drivers to a thumbdrive or something.

    Ruckus on
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