Internet dies. WoW works. I am confused.

projectmayhem

The title says it all. I can't connect to the internet through IE or Firefox yet I can play wow just fine.

My limited computer knowledge is not helping me solve this problem, so G&T, after many years I call upon you once again to help me where I have failed.


Cookies for you all.

BahamutZERO

wait, you can or can't connect to the internet? If you can't, are you posting from the library or something?

Rami

This probably isn't going to help but i've had a weird occurance a couple of times with FF where it won't connect when my internet is working fine.

To fix it, I have to change the user profile for FF, then it works fine.

Smudge

Probably a DNS issue, or Dynamic Name Server. It is the thing that changes 'www.google.com' into a numeric IP address. If your DNS isn't working, you can't resolve domain names, so you can't surf the web unless you are surfing to IP addresses.

WoW would still work in this case because when you pick your server, the launcher is telling your computer to connect directly to the IP addresses associated with that server.

I used to have a sheet of paper with the IP address of google that I would use to check if I was having DNS issues. If I could get to the IP address, but not www.google.com I knew it was a DNS issue and would call up my Internet Service Provider if the problem continued. The dummies would still have me check all my router settings and reboot and shit though. Annoyed me to death. I have not had that problem in years so I don't have any IP addresses handy.

NickTheNewbie

Smudge wrote: »

Probably a DNS issue, or Dynamic Name Server.

Huh?

evilmrhenry

I've had Norton Antivirus break, causing this behaviour. Norton removal tool:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

Anyway, you may want to try a few other ports. Try ftp, IM software, and ssl. (Easy enough to test all those.)

Also, Google:
64.233.167.99

NickTheNewbie

Also, try resetting your modem. I've sometimes had the problem where i can play games, but can't surf the net. Resetting the modem sometimes fixes it.

garathkane

Smudge wrote: »

Probably a DNS issue, or Dynamic Name Server. It is the thing that changes 'www.google.com' into a numeric IP address. If your DNS isn't working, you can't resolve domain names, so you can't surf the web unless you are surfing to IP addresses.

WoW would still work in this case because when you pick your server, the launcher is telling your computer to connect directly to the IP addresses associated with that server.

I used to have a sheet of paper with the IP address of google that I would use to check if I was having DNS issues. If I could get to the IP address, but not www.google.com I knew it was a DNS issue and would call up my Internet Service Provider if the problem continued. The dummies would still have me check all my router settings and reboot and shit though. Annoyed me to death. I have not had that problem in years so I don't have any IP addresses handy.

What he said. DNS issues are the ISP's problem and you either wait it out or configure your computer to use an alternative DNS server. If this doesn't happen often just wait it out.

projectmayhem

evilmrhenry wrote: »

I've had Norton Antivirus break, causing this behaviour. Norton removal tool:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

Anyway, you may want to try a few other ports. Try ftp, IM software, and ssl. (Easy enough to test all those.)

Also, Google:
64.233.167.99

Tried the 64.233.167.99, didnt work though.

mntorankusu

If it's a DNS issue, you can use a free DNS resolution service as a temporary fix. I had to do this once when my ISP's DNS dealy stopped working.

A quick Google search brings up this. Put these two addresses in the Primary and Secondary DNS fields on your router's settings:

208.67.222.222 (Resolver1.OpenDNS.com)
208.67.220.220 (Resolver2.OpenDNS.com)

projectmayhem

I also guess it is worth saying I am posting from my laptop that is hooked up to the same router and modem.

NailbunnyPD

Or just do a ping to www.google.com and see if it resolved the IP for you (Start-Run... cmd, ping www.google.com, look for IP address. It should look like this:

C:\Documents and Settings\chris>ping www.google.com

Pinging www.l.google.com [64.233.161.99] with 32 bytes of data:

If it does, DNS is fine and the browser is to blame. If it doesn't DNS is fubared. Reset your connection, try again, then call your ISP if it persists.

NailbunnyPD

projectmayhem wrote: »

I also guess it is worth saying I am posting from my laptop that is hooked up to the same router and modem.

Then its either the PC or the browser.

Get to the command prompt, enter ipconfig /renew and let it re-establish the connection to the router and refresh DHCP.

projectmayhem

NailbunnyPD wrote: »

Or just do a ping to www.google.com and see if it resolved the IP for you (Start-Run... cmd, ping www.google.com, look for IP address. It should look like this:

C:\Documents and Settings\chris>ping www.google.com

Pinging www.l.google.com [64.233.161.99] with 32 bytes of data:

If it does, DNS is fine and the browser is to blame. If it doesn't DNS is fubared. Reset your connection, try again, then call your ISP if it persists.

Looks like it's pinging just fine.

NailbunnyPD

Try the ipconfig /renew command.

Are you using a firewall beyond the built-in XP firewall? If not, it looks like you'll want to scan through the connection configs of your browsers to make sure everything looks right.

BahamutZERO

NailbunnyPD wrote: »

projectmayhem wrote: »

I also guess it is worth saying I am posting from my laptop that is hooked up to the same router and modem.

Then its either the PC or the browser.

Get to the command prompt, enter ipconfig /renew and let it re-establish the connection to the router and refresh DHCP.

Yeah, if you can browse on your laptop, it's not the DNS server. Do what he said.

Oh, but first type ipconfig /release

then type ipconfig /renew

That sometimes seems necessary when I do it

projectmayhem

I did the ipconfig thing, didn't fix it.

I just remember that a couple days ok I went to msconfig start up, and turned off things like zone alarm, spy swepper and aim. Would that have anything to do with it?

BahamutZERO

it could very well have something to do with it

But try doing ipconfig /release and then ipconfig /renew as well, if you haven't already.

projectmayhem

Yay, I restarted after doing that jazz and it works. Thanks a bunch guys

mausmalone

NickTheNewbie wrote: »

Smudge wrote: »

Probably a DNS issue, or Dynamic Name Server.

Huh?

wow ... just wow

projectmayhem

Remember when I said it was fixed?

Yeah, it worked once then stopped.

BahamutZERO

well if one computer can get online and the other can't, perhaps it's a router issue. Try plugging the faulty computer directly into the modem, bypassing the router, and see if it works. If it does, there's something wrong with the router; if it doesn't... it's... something else :P