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Xbox Live Subscription Woes
APZonerunner
Registered User regular
Registered User regular
Dunno what the fuck is causing this, really.
This isn't my console or my tag, but... Basically: We've got a 12 month subscription card.
When you enter the code, it's giving them error messages.
Xbox Customer Support have told them that they apparently need to go back to the retailer and ask them to "activate" it.
Questioning this further the person was told "it won't work without some sort of security code that can only be activated by said retailer. He said it was local and once the cards are handed out it's out of their hands; out of their database"
This.. as somebody who just brought the card home, scratched the fucker and entered it and had my subscription, makes no sense to me.
Any ideas?
This isn't my console or my tag, but... Basically: We've got a 12 month subscription card.
When you enter the code, it's giving them error messages.
Xbox Customer Support have told them that they apparently need to go back to the retailer and ask them to "activate" it.
Questioning this further the person was told "it won't work without some sort of security code that can only be activated by said retailer. He said it was local and once the cards are handed out it's out of their hands; out of their database"
This.. as somebody who just brought the card home, scratched the fucker and entered it and had my subscription, makes no sense to me.
Any ideas?
APZonerunner on
0
Posts
Go back and yell at the register jockey, with reciept in hand. Ask them to run a refund through, then re-purchase the same card.
Let's play Mario Kart or something...
The cards require activation before they work, you prevent thiefs getting lots of free months or points. It just takes a simple scan, but apparently there's an idiot at a register some where.
My advice is to take the card to customer service, and tell them that you need it to be activated. Make it clear thatyou DO NOT want to return it, because they would get suspicious of some kind of fraud there. Let them know that you just need it to be activated. Ask to speak to a manager, if necessary.
worse than the 3 red lights, worse than the price of the PS3... worse than every goddamn waggled up PS2 port on the Wii.
Man, fuck that plastic sideways.
Let's play Mario Kart or something...