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Problems syncing contacts to Blackjack

Ramen NoodleRamen Noodle whoa, god has a picture of me!Registered User regular
edited August 2007 in Help / Advice Forum
So I bought a Samsung Blackjack today and love it. My only problem is that ActiveSync won't sync my contacts to it, even when it's checked. I followed the instructions at this link and they didn't work. Contacts is checked in ActiveSync but greyed out on the device. I tried a hard reset and that didn't work either. So what's going on with it? (Note: I installed Outlook earlier today just to port my contacts from Palm Desktop)

Ramen Noodle on

Posts

  • JAEFJAEF Unstoppably Bald Registered User regular
    edited August 2007
    So you have regular outlook installed, correct? Not express?

    Do you have Microsoft Works installed? Works will cause issues with ActiveSync, I recommend you uninstall it if you have it.

    JAEF on
  • Ramen NoodleRamen Noodle whoa, god has a picture of me! Registered User regular
    edited August 2007
    I have regular Outlook installed. It's greyed out on my actual Blackjack, but it shows up in activesync fine.

    Ramen Noodle on
  • JAEFJAEF Unstoppably Bald Registered User regular
    edited August 2007
    Is your calendar, etc. syncing? Is it only the contacts that aren't syncing? Either way I would recommend you call Samsung's technical support. When I had to troubleshoot this with a Treo 700p Palm's tech support was very helpful.

    JAEF on
  • Ramen NoodleRamen Noodle whoa, god has a picture of me! Registered User regular
    edited August 2007
    Yeah, all my dates/etc are syncing fine. Hell, it even brought all my appointments back that I put in earlier after I hard reset it! I uninstalled Works so I'm seeing if that helps.

    Ramen Noodle on
  • Ramen NoodleRamen Noodle whoa, god has a picture of me! Registered User regular
    edited August 2007
    Tried it on my mom's laptop (has Outlook 2003, so thought why not) and still nothing.

    Ramen Noodle on
  • JAEFJAEF Unstoppably Bald Registered User regular
    edited August 2007
    Yeah I don't have direct experience with the Blackjack so.... could be a number of things there.

    6.jpg

    Just talk to this friendly black man!

    JAEF on
  • Ramen NoodleRamen Noodle whoa, god has a picture of me! Registered User regular
    edited August 2007
    Awesome! A friendly black dude!
    I really don't care about syncing contacts after I get all them in, so maybe I'll just go to AT&T and have them transfer them and hopefully they won't be total cunts like they were earlier.

    Ramen Noodle on
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