Why am I so scared of customers getting mad at me?
I work at a bank and I was helping an older man the other day. I did not know this man, but he presented me with a check for twelve hundred dollars and asked me cash it. I had never worked with this man before so I asked to see his I.D. He responded with:
"I'VE BEEN BANKING HERE FOR FIFTY YEARS YOU SHOULD KNOW WHO I AM BY NOW!"
Without thinking twice I apologized and gave him his money. But I didn't know him! I was just afraid of him getting mad again! He even had an eyepatch so I was extra suspicious, but I gave him his money anyways!
Why am I such a wimp? I don't want anyone to be mad at me. I'm even afraid of people getting mad at me here for posting a new thread and I don't even know any of you. Please help me be more tough!