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College, NAT, and Diablo II

SnorkSnork wordJamaica Plain, MARegistered User regular
edited September 2007 in Help / Advice Forum
So I've been having some real trouble connecting to b.net here at college, seemingly because of port 6112 being closed. I emailed my network admin asking him to open it, and they were all
"Our network is setup so that any traffic originating on our network going out and coming back in will be allowed.

The problem you are experiencing is not a port blocking issue but a NAT (network address translation) problem. We have several ISP's and all traffic is load balanced across them. Some video games do not work well with NAT. Check for any patches or information about Diablo II and NAT. Usually you can find a workaround. If you have any other questions please contact the helpdesk. Thanks."

I asked people on Blizzard about this, and nobody has responded, and I can't find anything on the Blizzard website about it.

Is there a fix for LoD?

Snork on

Posts

  • EclecticGrooveEclecticGroove Registered User regular
    edited September 2007
    Without knowing how b.net is set up to operate, if they must initiate a connection to you at any time, there is no way around it unless your college has rules on the routers/firewalls to pass that traffic through.

    Likewise, even if it doesn't, your college could still have a fucked up NAT configuration that's breaking the b.net traffic from making it back to you at all/in time.

    EclecticGroove on
  • SnorkSnork word Jamaica Plain, MARegistered User regular
    edited September 2007
    They said specifically it wasn't a firewall or port problem though, and they also seemed pretty confident that there is a way around it (ostensibly game-specific). I should mention that I can connect to battle.net on random occasions, but once I'm in if I try and leave the game I'm in it kicks me back to the log in screen, where it can take me multiple tries (sometimes hours) to get back in. I got IP banned yesterday for trying to log in too many times in quick succession, so this isn't some minor inconvenience. I CAN get in on occasion though.

    Snork on
  • EclecticGrooveEclecticGroove Registered User regular
    edited September 2007
    They just have a shitty NAT set up then. The only "fix" would be for B.net and D2 to be more forgiving with the traffic sent.

    All nat does is map your private IP (campus PC's) to the public IP (internet). From this it creates a nat table, so when you connect to B.net it creates an entry from your Ip on port 6112 (or whatever port) to the internet. When b.net tries to talk back to your pc it hits your schools external firewall/router (whatever is doing the nat) and reads the table to find out where to go.

    Since it works sometimes you know that it's creating this nat table correctly, so they are right that it isn't a problem with the nat creation or firewall blocks. But the fact that it fails so often and acts funky means that it's not doing a very good job of it. I know I've had a crapload of issues with pix firewalls and some symantec firewalls that just don't handle nat very well for certain types of traffic.

    Likewise there are times when you have a natted network behind a natted network which is just a bear to work with (and gets worse the more layers of natting you add on). This is all assuming their NAT configuration is set up ideally for their network in the first place. If it deletes the NAT table too soon, the traffic will come back and not know where to go, meaning you are only getting in on the occasions when the entire process is quick enough.

    Likewise the equipment/software they are using for natting could be slow and therefore destroying the process by simply taking too long to get back to you.
    Or it could have intermittent drops of certain types of traffic (like UDP traffic, especially if it's fragmenting).

    That was probably a lot more in depth that you're looking for, but there may not be a fix per se. But anyone who has had more experience on b.net with shoddy nat networks may know of some hacks/mods/settings that allow it to work more reliably.

    EclecticGroove on
  • SnorkSnork word Jamaica Plain, MARegistered User regular
    edited September 2007
    Judging by some of the other college network bullshit threads I've seen, I guess I should be glad they told me anything at all and didn't just say 'college isn't for games'.
    Thanks for the ultra-depth, though.

    Snork on
  • EclecticGrooveEclecticGroove Registered User regular
    edited September 2007
    no problem. I know why it's happening (more or less), but it's not my network or one I can control, so I can't tell them how to fix their shit (if they would even listen). At least it gives you some info however, and might bump the topic till someone who may know a workaround for d2 sees it.

    EclecticGroove on
  • SnorkSnork word Jamaica Plain, MARegistered User regular
    edited September 2007
    I asked on the Blizzard.com Tech Support forums and some guy was just like 'buh ports' so I'm hoping someone who knows what they're doing will come around and make it so I can play more than one Trist run at a time three hours apart.
    Unfortunately I can't say it like that because then I'll get in trouble because it's like against the rules to talk about rushing and runs and shit, because you know, everyone plays the REAL game on b.net now.

    Snork on
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