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My ping sucks? Help?

TwistedJesterTwistedJester Registered User regular
edited November 2007 in Help / Advice Forum
I used to play a couple of FPS online and never really had any problems with pings. However I moved into an apartment two months ago, and I don't think I've played anything online other than City of Heroes/Villains since moving in. Today I decided to try playing a BF1942 mod, and I found that I was getting a ping of 400 from my usual server, when I normally had pings averaging 50. I figured it was a fluke and joined, and for a while, my ping was around 40, but then it shot back up to 400 a minute or so later and I was promptly kicked.

I figured it was a problem with their server, but then I checked some BF2 servers, and the pings were also horrible. Then I checked TF2, and again, lowest ping was near 300.

So can anyone help me figure out just what the hell happened to make my ping suck so badly? I still have Comcast, which is what I had before. The only thing I can really think of is that I have a different router now, and I screwed around with some windows settings because I got into torrenting.

TwistedJester on

Posts

  • Fuzzy Cumulonimbus CloudFuzzy Cumulonimbus Cloud Registered User regular
    edited October 2007
    If you didn't know by now, people are making accusations that Comcast is slowing torrenters' internets.
    This could be part of the problem. Are you on wireless? If it isn't secure, other people can leech off your internet and screw with bandwidth.

    Need more input please. :D

    Fuzzy Cumulonimbus Cloud on
  • TwistedJesterTwistedJester Registered User regular
    edited October 2007
    I do have a wireless router (Linksys WRT54G), but my computer is connected via ethernet, and the wireless had WPA encryption enabled, although I turned off the wireless last night. Just this morning (around 10 am eastern) I went and pinged the same things I pinged last night, and I got pretty good pings of around 50ish for the BF1942 mod, and a bunch of TF2 servers were as low as in the 20s. As of 11:30, they've been rising quickly though.

    Would posting a traceroute help at all?

    TwistedJester on
  • Fuzzy Cumulonimbus CloudFuzzy Cumulonimbus Cloud Registered User regular
    edited October 2007
    I do have a wireless router (Linksys WRT54G), but my computer is connected via ethernet, and the wireless had WPA encryption enabled, although I turned off the wireless last night. Just this morning (around 10 am eastern) I went and pinged the same things I pinged last night, and I got pretty good pings of around 50ish for the BF1942 mod, and a bunch of TF2 servers were as low as in the 20s. As of 11:30, they've been rising quickly though.

    Would posting a traceroute help at all?
    You turned off wireless and got a better ping?
    If this statement is true, then someone in your apartment is definitely leeching off your internet.
    Read up online how to change the MAC address, so that only your computer can access it.
    It can be WPA encrypted and still tapped into quite easily.

    If that doesn't work, then your wireless is messed up.
    Check to see if your phones are running at the same Gigahertz.
    Sometimes microwaves can interfere as well.

    Fuzzy Cumulonimbus Cloud on
  • TwistedJesterTwistedJester Registered User regular
    edited October 2007
    No no no no no, I turned off the wireless last night and didn't see any improvement at all. I only saw it get better this morning.

    TwistedJester on
  • TwistedJesterTwistedJester Registered User regular
    edited October 2007
    Anyone?

    TwistedJester on
  • Black IceBlack Ice Charlotte, NCRegistered User regular
    edited October 2007
    I had a problem with my pings a while back. I had a Linksys router and tried resetting it to factory settings, rebooting it every time I played a game.. the router would restart at 20ms and over a period of 5 minutes slowly creep up to 150+ms and over time, to 400ms.

    I never got it fixed. I did, however, spill water on the router last month and was forced to upgrade to a superior router, and I haven't had the problem since. It was something that just happened for seemingly no reason whatsoever.

    Networking is a black magic art. Actually, it isn't an art; it really doesn't make much sense sometimes.

    Is there a way you can try changing routers to see if your pings stabilize? That being said, it looks like you do have someone leeching, so try the MAC address solution before troubleshooting your router.

    Black Ice on
  • KhaczorKhaczor Registered User regular
    edited October 2007
    Definitely do a run of Spybot and Adware... I remember my pings were ultra high at one point on my home computer a while back because there was over 2000 freaking pieces of spyware on my computer.

    Khaczor on
  • TwistedJesterTwistedJester Registered User regular
    edited October 2007
    I've run spybot, adaware and a virus scan, nothing unusual came up.

    And my wireless has been completely turned off ever since I last said I turned it off. Even before that though I had been using a WPA key of the maximum length.

    Would just connecting my computer directly to the modem perhaps let me know if the router is at fault? Would that even be sane to do?

    TwistedJester on
  • Palmer EldritchPalmer Eldritch Registered User regular
    edited October 2007
    Would just connecting my computer directly to the modem perhaps let me know if the router is at fault? Would that even be sane to do?

    That's pretty much the first thing I would tell you to do.

    /comcast tech support (plz dont kill me)

    Palmer Eldritch on
    Dr+Dopefish.png
  • TwistedJesterTwistedJester Registered User regular
    edited October 2007
    Would just connecting my computer directly to the modem perhaps let me know if the router is at fault? Would that even be sane to do?

    That's pretty much the first thing I would tell you to do.

    /comcast tech support (plz dont kill me)
    Are there any precautions I should take? Only firewall I've got going is windows, since I've been told that plus a router is sufficient.

    TwistedJester on
  • Palmer EldritchPalmer Eldritch Registered User regular
    edited October 2007
    Windows Firewall should be fine. If you want you can get mcafee's firewall from comcast.net/security.. I'm not sure if it's better or not.

    Just plug the modem straight into the PC, powercycle the modem, restart the PC, and if the ping problem goes away, get a new router.

    Also make sure you're not torrenting at the same time as you're gaming.

    Palmer Eldritch on
    Dr+Dopefish.png
  • TwistedJesterTwistedJester Registered User regular
    edited November 2007
    Hmm.... so I tried plugging directly into the modem, and it certainly lowered my ping, but not as much as I would have hoped. When I joined my Forgotten Hope server, my ping was hovering around 100, which is an improvement, but it used to be in the 50s. After setting the router back up, it was around 150-180. And for reference here are some pings I did before hooking up my computer to the modem, after hooking it up to the modem, and then again after hooking the router back up.

    ping.jpg

    afterping.jpg

    andagain.jpg



    Sooo..... I don't know.

    TwistedJester on
  • Black IceBlack Ice Charlotte, NCRegistered User regular
    edited November 2007
    That's really strange that plugging in the modem directly to your computer does not make your ping normal.

    Experience tells me, however, that what you're experiencing is not a hardware problem. If you plug it directly into your computer and it's still lagging, I don't think it's possible for anyone to be leeching your connection, either.

    I'm going to go out on a limb and say there's something wrong with your Internet connection. Have you (gulp) tried asking for someone to come out and look at your line? I know..you'll have to be on the phone forever.. :x

    There should be a test that customers can take to test expertise with computers so they don't have to talk to grunt people on the phone telling you to reboot your router and computer - but that's a different topic altogether.

    Black Ice on
  • cheXziecheXzie Registered User regular
    edited November 2007
    Do you use cable?
    Recently for the past few weeks during peak times (7 - 12) , my ping would dramatically increase.
    Servers which normally would give me a ping of 20 would now be giving me 180.
    Doing some research I found people with very similar problems (I don't have the link though) and all signs point to the cable service area being overloaded. Which there isn't much you can do about except switch to DSL.

    cheXzie on
    cheXzie_sig_01.jpg
  • TwistedJesterTwistedJester Registered User regular
    edited November 2007
    I have that problem to an extent. Very early in the morning, the pings seem much lower, but by noon, they're in the upper hundreds. I guess I'll give Comcast a call tomorrow.

    TwistedJester on
  • TwistedJesterTwistedJester Registered User regular
    edited November 2007
    Ok, now this is just getting frustrating. Sometime last night, like around midnight, my ping was awesome. Like, in the 50s to the game server that had previously been in the 200s. It was that way earlier too, as I was checking throughout the morning just to make sure it was still fine. Last time I checked was probably half an hour ago. But I noticed pages loading slowly a few seconds ago, and the ping is back up to 269. What the fuck? It's not even peak hours.

    TwistedJester on
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