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What computer thinks my ipod touch is an iphone!

Bang Bang Miss AmericaBang Bang Miss America Registered User regular
edited November 2007 in Help / Advice Forum
I just got an iPod Touch today and I tried connecting it to itunes like told to, though itunes informs me that it "cannot connect the iPhone because of an unknown error" but it is an iPod Touch! WHAT THE!!??!?!

Help pwease.

Bang Bang Miss America on


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    LewishamLewisham Registered User regular
    edited November 2007
    I wouldn't be surprised if the Touch was thought to be an iPhone in the driver error messages, they're teh same thing apart from the phone component.

    However, as your problem is an "unknown error", I suggest you call Apple support. Or take it back.

    Lewisham on
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    Dark MoonDark Moon Registered User regular
    edited November 2007
    I'm pretty sure that on unimportant/rare messages on the iPod touch, the terms "iPod touch" and "iPhone" are used interchangeably. I'd be more worried about the 'unknown error' bit than the misclassification - an iPod touch is just a crippled iPhone anyways.

    Dark Moon on
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    ege02ege02 __BANNED USERS regular
    edited November 2007
    I had this same problem. Here is what you do to fix it.

    1- Uninstall iTunes
    2- Uninstall Apple Mobile Process (or something similarly named. i cannot remember exactly)
    3- Uninstall Quicktime

    Then download and reinstall itunes and quicktime. That should fix your problem.

    When I called apple support the guy said the problem was that i was uninstalling only itunes, and the problem was with the apple's mobile device drivers, which also needed to be uninstalled.

    if you get stuck i suggest you call apple support. i did that and the guy solved my problem in less than 5 minutes.

    ege02 on
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