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Oh Hey, Another Xbox 360 Error Thread
Dichotomy
Registered User regular
Registered User regular
To cut short the storytelling:
- Dead Rising gives me a disk read error. Upon retrying, it gives me an error again in the exact same place. I shut off the Xbox and leave it for a few hours.
- I come back, keen on playing some Halo. The Dashboard loads fine, but the game freezes up at the main menu, or right before it- the Halo 3 intro is there, the Bungie thing plays, but just as it reaches the main menu everything goes black. I hear the first few seconds of the Halo theme before that too gives out.
- I try Forza 2. It, too, freezes up just before the main menu. This is to be noted, as my Forza disk has been used all of once and is pristinely clean.
- Oblivion goes in. It skips a beat at the main menu, but then starts working again. It then freezes up as I try to load a game.
- I try Halo again after cleaning the disk. This time I can see the frozen main menu instead of just blackness.
There is no RRoD, no strange noises, and no hassle from the Dashboard- my games simply do not work. I assume the disk drive is busted. I have no extended warranty from Best Buy, where I purchased the system, although I do remember hearing about a 3 year warranty from MS. I'm going to leave it until the morning and see if the problem resolves itself.
In short, any idea of what's wrong? Can I fix it myself? Do I have to send it away? Where would I go to do that? Would it cost money?
- Dead Rising gives me a disk read error. Upon retrying, it gives me an error again in the exact same place. I shut off the Xbox and leave it for a few hours.
- I come back, keen on playing some Halo. The Dashboard loads fine, but the game freezes up at the main menu, or right before it- the Halo 3 intro is there, the Bungie thing plays, but just as it reaches the main menu everything goes black. I hear the first few seconds of the Halo theme before that too gives out.
- I try Forza 2. It, too, freezes up just before the main menu. This is to be noted, as my Forza disk has been used all of once and is pristinely clean.
- Oblivion goes in. It skips a beat at the main menu, but then starts working again. It then freezes up as I try to load a game.
- I try Halo again after cleaning the disk. This time I can see the frozen main menu instead of just blackness.
There is no RRoD, no strange noises, and no hassle from the Dashboard- my games simply do not work. I assume the disk drive is busted. I have no extended warranty from Best Buy, where I purchased the system, although I do remember hearing about a 3 year warranty from MS. I'm going to leave it until the morning and see if the problem resolves itself.
In short, any idea of what's wrong? Can I fix it myself? Do I have to send it away? Where would I go to do that? Would it cost money?
Dichotomy on
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3 red lights is the only thing that they will cover for 3 years.
This is probably negligent considering the amount of games you've tried and the problems listed, but where are you keeping your 360? Is it in a place with a lot of air flow? I know my 360 suffered a lot of errors when it was in an entertainment center because there was no air flow, but once I moved it out to the floor and sat it on a hard piece of plastic (the Mario Paint mousepad, if you must know), it stopped giving those errors.
Same here. Froze about 10 minutes into Bioshock, then it would freeze whenever any other game I got started to load up. Just had to get it replaced.
This is exactly what happened to mine... except that I tried restarting it like 15 more times, during which it went from just freezing to sometimes freezing and sometimes giving 1 red light error, and then by the end it was RRoD'ing every time
If your one-year warranty is still up, you can give them a call now... otherwise I'd keep trying to boot it up and see if it'll red ring and hit the 3 year warranty for that
To send it away you just call 1800-4myxbox (ms's support line), they'll confirm your info and ask you what's wrong with it, and send you a pre-paid box to ship it to them
Yes. This is normal behavior prior to a RRoD. My second 360 would do this and not give a RR, on other occasions it would RR but still play fine, and on even other occasions it would full RR and not do anything.
You have a choice, stay with the 360 and see if a RR develops or call the support line and get them to send you a coffin. If they do send the coffin and then find that the problem is with the drive and not related to the RR issue you may need to pay for the repairs depending on when the machine was originally purchased. I would recommend calling the line and reporting the issues.
Willie Tanner Livestream
You could probably use it to get a tracking number, then go to the ups website and track it. But that's only if it's shipped. If it hasn't shipped yet, then they have no idea what to say other than "It's almost done."
Wanna know how I fixed it?
Put in DDR:Universe and ran that for a bit. I am seriously not joking, that game has broken two of my 360s for me.
I'll insert a disc, and when watching the little startup sequence I first notice that the Microsoft logo doesn't appear. The screen goes white, then a repeating green pattern appeares before text displays, saying in a few different languages, that the disc must be put into an Xbox 360 console. It seems like my drive is having some trouble differentiating between when to run the DVD player part of the system and when to run the system part, so does anyone have any suggestions?
Okay, so, halfway through typing the post I tried it again, and the main menu lasted a good minute before freezing. Now I'm worried- is the replacement Xbox covered by another warranty of the same kind? Should I consider some extended-warranty-thing for this one?
I believe the replacements will follow the same warranty of your original.
By invoice number, do you mean the MS support reference number?
Supposedly if your xbox is registered to your account online, you can go to the support page and get the info... I just called the support number back and asked them for the UPS tracking number (which they gave me pretty quickly)
Actually, if you call using the number associated with your account, it may actually tell you the expected delivery date even without having to get to a cs rep
Or did you move the console while disc was inside?
I'M A TWITTER SHITTER
I believe that's only the limited edition, because of the case's broken-ness scratching disks... unless you're referring to something else I don't know about
3-4 weeks for me... but this is the holiday season so you could either benefit from increased bandwidth or not
Mailed mine like 11/27, got it back 12/12ish... so mine was closer to 2-3 weeks
But yeah, you might lose a little time due to holidays
Well, I guess I'll be playing a lot of TF2 on my PC, Ratchet and Clank on my PS3, and Super Mario Galaxy on my Wii. I was just trying to finish up the achievements in Marvel Ultimate Alliance too. =(
I got it back and hooked it up TODAY.
Not even 24 hours from 'back' to 'broken'.
I need to kill someone.
My Rock Band disc is unreadable. When I looked to see why, I noticed that there's this big scratch that circles around on the disc. I don't know how deep it is, but it's pretty easy to see. I know it has to be the 360, because it wasn't like this before. Plus, a scratch like that couldn't be caused by accident. Everyone here plays it quite a bit and it was playing for a couple hours before it showed the "disc is unreadable" message. My guess is that someone could have just put it in wrong, but we didn't hear or noticed anything unusual. I'm afraid it could have also happened overtime as well, which would make sense that Rock Band was scratched first then, since we play it alot.
Has this happened to anyone else and is it possible to get the disc replaced?
The publisher (MTV Games in this case?) of the game may replace the disc for a fee most times (smaller publishers might not have extra discs around).
Also once the console starts scratching discs it will continue to do so.
Edit: didn't look at date of replied post, anyways hope you managed to get it fixed Sollah
So is this the new Broken Xbox Thread?
This exact thing is happening to me right now, my Xbox is scratching the hell out of my Assassin's Creed disc. I called MS Support the other day, and a quick and painless 10 minutes later and a box is being sent my way. This is the third game it's scratched up, but the other two were back in May so I wasn't worried.
Another fun problem happened tonight when I was playing the Burnout Paradise demo. Apparently I was having too much fun or something and my Xbox froze. When I turned it back on, all I got was a bunch of pink horizontal lines all over the place. 10 minutes later I turned it on and it's fine, but that was a weird problem for a minute.
My theory is that dust accumulates on the laser assembly somehow and as it operates a little too close to the DVD sometimes it leaves a high-speed dust deposit which certainly looks like small scratches following a circular pattern.
My cousin replaced an Oblivion DVD... then eventually sent back his 360 when it "scratched" the next one... only to find out that the "scratches" could be rubbed off.
I have no doubt that some 360s are really scratching DVDs... but just be sure before you send in for repair.
because mine wasn't doing that but mine just stopped working and gave me the RROD last night, it's really strange because no warning at all but it's one of those things.
I look forward to getting my box but I am really bitter because it honestly seems typical 360's
I am tempted to buy an elite and sell my premium once i get it back
I just tried this, and while the scratches did get a little lighter, they didn't go away. In AC I basically can't leave Masyaf now, which is a bit frustrating half way through the game.
Mine RROD back in October, was quickly fixed and sent back and fine so far. If this happens again it's really gonna be frustrating. I got my 360 back in April and that would be my third return of it. So frustrating when 360 is a good experience aside from shoddy hardware.