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[UPDATEx3] Microsoft Vs. immigration: Nobody can help.
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"someone"?
I'm assuming they emailed, so I'm assuming you or the website would post the email in full? If not, why not?
I'm sorry, this whole thing just smells on this side of fishy to me. I used to consult call centers and even the very, very, very worst of them never handled a problem like this. To supposedly not only have TWO reps say potentially bigotted phrases to you but to have someone at the company supposedly actively look to get you fired from a position that at the end of the day not only doesn't solve their problem, but actively aggravates it? What benefit would they even get if they got you removed from your current position? Is the site you write for that large? Why would they care?
I just wouldn't mind a bit more proof before making any sort of conclusions. Yeah, they might not be able to do anything at this time, and that can be frustrating as shit, because policy has zip about this super rare situation such as yours. And they should at least be giving you a new account and handing over the MS points for the things you purchased. But telling you to move back to england? trying to get you fired? hmmmm.....
Oh wait.
This is utterfly fucking incredible, how on earth do Microsoft dare do something like that.
Maybe you should consider a lawyer at this point?
I'll take the case.
I don't understand this at all. Why would they try to get you fired?
Who was it that contacted your editor in chief?
Thoughts of a Part-Time Hobbyist - A Wargaming and RPG Blog
I did ask, but for the time being I'm not allowed to give out any names. Sorry guys, I know that's not ideal, but the Editor in Chief has mentioned that he intends to write a follow-up article to mine explaining the business end of the issue in more detail. He's also told me he fully intends to name names.
From the way the conversation was explained to me, it sounds like it was a phone call.
This news has started floating around my workplace, and my boss's boss's boss has put my blog post on the issue up on Digg, which is nice of him. I'd hold out for the full article, but if you want to Digg it then by all means do so.
Eyes glued to this thread for a while now....
Good luck Squirm, Micsrosoft are being total dicks about this one.
I am more than happy to do this.
Oh wait... I already do that. :P
Seriously though man... you seem to have way more connections than the average schmuck... and this has proably happened to others as well... use those connections! A gaming publication popular enough to get direct attention from MS? Possible access to ABC news? GO TO WAR!
Y'know, I'm not sure if this is a good or a bad thing...
My wallet will thank you, I'm sure.
Feel free to let Microsoft know that I am vetoing them in support of you. I'm not that big of a deal to them, but I have sold around 15 Xbox 360's for them, and a stackload of games. If they are smart, they won't want to loose out on that.
Would codes for MS points equal to the points you've spent on the service, and Xbox LIVE time/refund for your new account compensate you? Because I know they are willing to give out point codes - I've got them in the past. The only problem with that is that it would have to be a second Gamertag, so you'd lose all your save/Achievement data.
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I dont know about Squirminator but if ANY company told me to "go back to England" and then tried to get me fired from my job, no amount of microsoft points or free months of Live gold would be good enough.
EDIT: Im really not trying to instigate here, but this is serious bullshit. Especially them trying to get him fired. Its almost Sonyesque. (Hoo if Sony did this, the internet would be on FIRE... Sony has alot of enemies on the tubes it seems.)
Right now I'm looking for nothing less than a formal apology from the CEO and a change in their system to allow this sort of migration, as well as a full refund from the service that was paid for but not able to be accessed plus compensation for the time, stress and effort spent.
@gamefacts - Totally and utterly true gaming facts on the regular!
Edit: And I would settle for nothing less than free Xbox 360's for all at this point, were it me.
I couldn't agree more, if this were Sony, Holy crap we'd be on page 57 by now.
@gamefacts - Totally and utterly true gaming facts on the regular!
Agreed.
Agreed, and done.
Edit:
Kotaku - tips@kotaku.com
Joystiq
Slashdot
I'd love to know who this actual person is at MS is, and what position they hold. (I can very quickly look it up, if I get a name) For example, there are plenty of contractors (non-full-timers) who work here, that have done really dumb things (often overstepping their bounds, getting power hungry, etc.) and gotten quickly fired. They don't technically represent Microsoft at all. Additionally, I would urge caution in saying that the company is behind this. I would hope that it's the completely misguided actions of one individual, and someone who will very quickly find out that he/she does not have Microsoft's actual backing.
It's akin to a McDonald's employee spitting in your drink. Does that mean McDonald's condones spitting in your drink? Of course not. It's the rogue actions of one person, who may soon find themselves out of a job very quickly. (Granted, McDonald's is not completely blame-free, after all they hired that guy)
Sorry, just had to get that off my chest. Now, if it turns out that it's some high level marketing manager behind this, then yeah ... all bets are off, and you'd also have my support. But playing the blame game at this point seems a bit early until we get more details.
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@gamefacts - Totally and utterly true gaming facts on the regular!
If it turns out to be some part time contractor, then the correct response is for their ass to be fired, and a personal apology from higher-ups to Ben, and I would expect something else to make up for it (a bunch of points/games/Live free for life of something).
If it was someone at a higher level, then I personally would want heads to roll on an issue like this.
Either way, a big response is justified.
Seriously, lurking this thread, it seems Squirm has been very patient with the whole matter up to the attempted firing. We have also seen the weight that developers and companies are trying to press on publications lately.
I completely agree. I've already replied to Ben in the past and said I'd try to help him out as much as I can regarding the original situation. I'm just pissed that there's some asshat somewhere that would go to this extent. Makes me mad. MAD.
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As a writer for Joystiq, I just saw this pop into our tip box. Thanks...this is a bit absurd, and it sucks you are going through this. If I can't write the story tongiht I'll make sure to ping the guys over here.
and
While what you're saying is quite reasonable, and I agree to a large extent, I have to point out that if I had evidence and/or direct proof showing that a McDonald's employee had spit in my drink, well I'd take them to court. And probably win.
Companies are 100% responsible for the employees they choose to have represent them. Even if this is some part-time contractor, he's still under contract to Microsoft, and representing their policies. MS would have to take responsibility for that.
Yup. I know and agree. I still just wanted to point that out, lest people come to the faulty conclusion that everyone at Microsoft thinks this way, or that the company even condones it. Still not faultless at all, of course. We always need to do a better job of hiring, and cutting out "bad apples".
Okay, this is probably the last you'll see of me for a while. I'm angry, and I've got a soccer game to play in.
Squirm, if you need my help, just PM me and I'll get to it probably late tonight. And my original offer that I mentioned to you is still there, btw. It's the least that I can do.
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