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Help me fix my randomly rebooting computer![Update in OP]

starmanbrandstarmanbrand Registered User regular
edited July 2008 in Help / Advice Forum
So, I've had it. My computer has always rebooted itself randomly, but after it did it during a timed online test (twice) I figured enough was enough.

It could happen at any time. Sometimes my PC will be on for 3 days without it doing it once. Sometimes it will do it 45 minutes after it did it the last time.

I googled the problem and saw something that said it was because some driver was faulty. To diagnose the problem it told me to set my PC to NOT automatically restart, so I could see the BSOD and see what drivers were crashing.

This did nothing. It still just flash reboots.

Anyone have any sort of idea as to what could be wrong? I can provide more information if needed.

Windows XP
AMD 64 Athlon 3500+
ASUS A8R-MVP
GeForce 8800 GTS

Update! This just in

Alright, it took me forever to run memtest. One thing after another, plus forgetting about it.

I ran it last night and it showed zero errors.

Any new insight on this problem? What could be the next test I run?

Sorry for el necro post, by the by.

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starmanbrand on

Posts

  • LailLail Surrey, B.C.Registered User regular
    edited June 2008
    My computer does this due to overheating. Normally if I'm playing a game, or running some heavy programs it'll restart. I took off the panels and have a fan pointing at it now and that has stopped the restarting.

    Lail on
  • wakkawawakkawa Registered User regular
    edited June 2008
    It could really be anything. I had a pc do this a lot awhile ago and it was because the power supply wasn't large enough.

    wakkawa on
  • Eat_FireEat_Fire Registered User regular
    edited June 2008
    So, I've had it. My computer has always rebooted itself randomly, but after it did it during a timed online test (twice) I figured enough was enough.

    It could happen at any time. Sometimes my PC will be on for 3 days without it doing it once. Sometimes it will do it 45 minutes after it did it the last time.

    I googled the problem and saw something that said it was because some driver was faulty. To diagnose the problem it told me to set my PC to NOT automatically restart, so I could see the BSOD and see what drivers were crashing.

    This did nothing. It still just flash reboots.

    Anyone have any sort of idea as to what could be wrong? I can provide more information if needed.

    Windows XP
    AMD 64 Athlon 3500+
    ASUS A8R-MVP
    GeForce 8800 GTS

    Online test for what? memory? With blue screens it is mainly a process of elimination. You have to test out all your components 1 by 1 till you find the bad apple.

    I would start with a free memory test that you can download. http://www.download.com/3120-20_4.html?qt=memory+test&tag=srch&tg=dl-20

    On the 8800GTS , I am assuming you have a new one. They do have a problem with heat. I would recommend going into the nvidia software and setting the fan on the card to 100%.

    Eat_Fire on
    -Updating life to SP1-
  • starmanbrandstarmanbrand Registered User regular
    edited June 2008
    Overheating it may be...BUT it will happen even if I don't play videogames or anything strenuous. It would seem strange to me for the PC to just overheat while all I am doing is browsing PAF.

    I bought a huge powersupply a while ago, so I don't think it is that. Its' with 600 or 650w.

    I will download the memory test and report back.

    Any other ideas?

    EDIT: I just opened my Nvidia monitor and it is saying my memory usage is about 90% and CPU is fluxuating between 5-40%.

    Is this normal? That 90o n memory seems really high. And now it is down to 60(About 20 minutes later)

    starmanbrand on
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  • DeShadowCDeShadowC Registered User regular
    edited June 2008
    Open up the event viewer, control panel > administrative tools > event viewer, see if theres anything listed during the time of a reboot.

    DeShadowC on
  • starmanbrandstarmanbrand Registered User regular
    edited June 2008
    I'm not sure which catagory I should look under so I will list all the errors that happened at the estimated time-

    Two Tcpip 4226 errors- TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    two crypt32 11 errors- TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.

    Any idea if Crpyt32 or Tcpip would cause my PC to flash restart?

    starmanbrand on
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  • DeShadowCDeShadowC Registered User regular
    edited June 2008
    I've never heard of either of those causing a computer to restart. That being said we have to look into whats causing that error. First all you doing a lot of torrenting when that error occurs? If not you might want to run a virus scan and make sure you're not being DDOS attacked.

    DeShadowC on
  • starmanbrandstarmanbrand Registered User regular
    edited June 2008
    DeShadowC wrote: »
    I've never heard of either of those causing a computer to restart. That being said we have to look into whats causing that error. First all you doing a lot of torrenting when that error occurs? If not you might want to run a virus scan and make sure you're not being DDOS attacked.

    Yeah, no DDOS attacks going on. I will wait until it restarts again and will update the thread with like the last five things that happened before it restarted. Right now I am just guessing the time based on my AIM login time.

    Edit: yeah, I'm torrenting. didn't notice it was even open.

    starmanbrand on
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  • DeShadowCDeShadowC Registered User regular
    edited June 2008
    You're torrenting though correct? I doubt thats whats causing your reboot but thats what would cause the error.

    DeShadowC on
  • AnimeleeAnimelee Registered User regular
    edited June 2008
    I used to get those on my old computer when the speed on torrents got too fast.

    I don't remember how I fixed it exactly (sorry!), but I think by increasing my limit, it stopped.

    Use this: http://www.lvllord.de/?lang=en&url=downloads

    I used it to increase my limit to 100 if I remember correctly, and the restarts stopped.

    Animelee on
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    Pokeymanz: 4081 1995 6825 (If you add me, let me know! :D)
  • starmanbrandstarmanbrand Registered User regular
    edited June 2008
    Ok the restart just happened. I will copy some errors that seem strange.
    ISService log# 26 "The description for Event ID ( 26 ) in Source ( ISService ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: The event log file is corrupt.."

    This error happened a couple times around the time of the restart. What does this...mean? Also, it has happened on other days. But I do not know if it is around the same time as a restart

    Everything else in App logs are just things starting and what not.

    system log errors---
    Evenlog 6009 Microsoft (R) Windows (R) 5.01. 2600 Service Pack 2 Uniprocessor Free.

    I guess this one just means that I sent the message for it to shut down, which means whatever caused it to shut down happened right before this? But the only entry before this is at 8:30, while the shutdown happened at 10:30

    Sorry for the slight necropost.

    starmanbrand on
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  • hippofanthippofant ティンク Registered User regular
    edited June 2008
    The tcpip warnings about max connections aren't an issue. Neither is the stuff with the 6009 code. This might help you figure out what the 26-id error is about, but from what I've read, id 26 is a rather useless id in troubleshooting. Dunno. When your computer restarts bypassing the blue screen of death, it's usually a hardware issue, since apparently the error supersedes Windows' own error-handling.

    Run memtest or whatever other memory test you want. A bad stick of RAM will do this.

    Overheating will also make this happen. From your words, you say your computer will be on for 3 days at a time with no issue, but will happen 45 minutes after a previous restart just browsing - that's a signal to me it might be overheating. It's because your computer just restarted from overheating, you powered it back up, and even though you might not be doing anything intensive any more, the heat still hasn't dissipated. You're also using a pretty high-end video card with an older processor, so your CPU might be overheating.

    Overheating's relatively easy to check. Take off your case covers and maybe point a fan at your computer. If the restarting problem goes away, then it was overheating. Or alternatively, download an application like Speedfan, use it, and compare with your CPU manufacturer's suggested temperatures.

    Push comes to shove... take it to a specialist.

    hippofant on
  • BungletongueBungletongue Registered User regular
    edited June 2008

    I bought a huge powersupply a while ago, so I don't think it is that. Its' with 600 or 650w.

    I went through two Antec power supplies within a year and had problems similar to yours. Is it taking a minute or two to actually begin to boot after you hit the power button? Do you hear any ultra-high pitched whines? Both of these along with the random restarts are signs that your PS is in fact just wearing out regardless of the wattage. High outputs are only good if the supply is functioning correctly. A 500hp engine is only good until it throws a rod, to make a lame and possibly inaccurate comparison.

    Bungletongue on
  • starmanbrandstarmanbrand Registered User regular
    edited June 2008
    No problems with the whining or taking forever to boot on.

    My concern with overheating- It happens even in the middle of the night when I am not using the PC. It has not happened during the night while I have been putting it in standby, though. I will keep trying this. but even if that solved it from rebooting at night, that would not solve my online test problem. Would it really just reboot at night from being on even though it is not being used? I don't see how I can play three or more hours straight of TF2 or Oblivion or COH without it overheating but staying online during the night with a fan on and window open will toss it over the edge.

    I hope its my ram. I would like to get two sticks of 1g or one 2g stick, and this would be a good excuse.

    If it is my processor...Are processor chips hard to switch? Can I do it at home or would a professional need to do it? All the motherboards I have gotten have had them pre-installed.

    Will run Memtest in the morning and update with results(if I can figure out exactly what I am doing with it. Not super computer savvy on this end)

    starmanbrand on
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  • starmanbrandstarmanbrand Registered User regular
    edited July 2008
    Ran memtest. No errors were found.

    So bad ram is out, i guess? What else could it be?

    If it was overheating why would it overheat and reboot so randomly? Sometimes while I am playing a game (Higher stress like TF2 or lower stress like Diablo 2), Browsing the internet, or even when I literally walk away from my computer and it is doing NOTHING but sitting there.

    What is the next test I could try?

    starmanbrand on
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  • b0bd0db0bd0d Registered User regular
    edited July 2008
    I'm having the same problem. For some reason, it does it more when I'm using Firefox and a flash app(like speed test) is running. But not all the time and thats not the only reason it restarts. I asked here bout a week or two ago and I got a lot of, "Your motherboard or power supply is bad" responses.

    b0bd0d on
  • starmanbrandstarmanbrand Registered User regular
    edited July 2008
    Are there any other ways I could test to see if it is my powersupply or motherboard before I go out and take a 50/50 shot at replacing one?

    starmanbrand on
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  • 1ddqd1ddqd Registered User regular
    edited July 2008
    There is a power supply tester for sale at Fry's - $20 and tests all the connectors. It comes in handy, but you can just return it when you're done, too. Remember, just because it's a big PSU doesn't mean it's reliable. I can show you 800W PSUs with less than 75% efficiency.

    1ddqd on
  • starmanbrandstarmanbrand Registered User regular
    edited July 2008
    Is there anything like that for a motherboard, as well? are there any programs that I could download to test this type of thing or do I need a specific piece of hardware to do it?

    starmanbrand on
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