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My mouse prevents my computer from booting.
Mazrim
Registered User regular
Registered User regular
Hello,
First of all, I have been searching for a solution to this problem for several months now, scouring the internet and asking in dedicated tech forums to no avail, so I thought I'd try here.
My USB mouse (Razer Lachesis to be specific) must be unplugged every time I boot up my computer or the boot process will hang until removed. At any time during bootup, if the mouse is plugged in, the boot process will halt until removed again, at which point it will resume as though there was no interruption. It does this in any USB port.
Once the computer is fully booted, the mouse can be plugged in and it works with no problems. I have tried disabling the pulsating light but it still happens. My PSU is adequate (1200W dual-PSU setup).
I am running Vista 64-Bit and an ASUS motherboard. Any help regarding this issue would be greatly appreciated as removing the mouse every time I want to boot is really pissing me off now.
First of all, I have been searching for a solution to this problem for several months now, scouring the internet and asking in dedicated tech forums to no avail, so I thought I'd try here.
My USB mouse (Razer Lachesis to be specific) must be unplugged every time I boot up my computer or the boot process will hang until removed. At any time during bootup, if the mouse is plugged in, the boot process will halt until removed again, at which point it will resume as though there was no interruption. It does this in any USB port.
Once the computer is fully booted, the mouse can be plugged in and it works with no problems. I have tried disabling the pulsating light but it still happens. My PSU is adequate (1200W dual-PSU setup).
I am running Vista 64-Bit and an ASUS motherboard. Any help regarding this issue would be greatly appreciated as removing the mouse every time I want to boot is really pissing me off now.
Mazrim on
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I'm sorry, but we're going to have to incinerate your computer. There is no other way to purge the evil.
Seriously, the only thing I can think of is that you have it set up somehow to read off of USB instead of hard disk on bootup. Like if you had an external hard drive and you wanted windows to read off of that on startup instead of the actual hard disk? I'm not real sure, but that's what it sounds like the computer is set up to do. Maybe I'm just talking out of my ass, whooooo!
- The boot priority is CDROM-HDD and nothing else.
- Using a USB-PS/2 converter is a trick I have tried to no success.
- Uninstalling the driver and Razer software does not fix the problem.
- The mouse has no bootup issues in another computer I try (it runs winXP). It does however have a problem with another Vista computer I have. This leads me to believe the device has issues with Vista - but surely more people then me would be complaining about this if that was the case. There's nothing on Razer's knowledgebase about it or anywhere else I can find.
Oh, and I forgot to add that my apple iPod does the same thing to this computer and also the other Vista computer which also has a problem with this mouse. I don't think the mouse itself has an issue, just some kind of Vista USB problem.
If it's during POST, I'd recommend looking for BIOS updates for your motherboard, since that's the part of the system that controls the computer during POST. That's really the only thing I can think of to try, if it's during POST.
If it's after POST, during the Windows portion of the boot process, it's gotta be drivers. If it's not the Razer drivers, it could still be chipset drivers. For example, my motherboard is based on Intel's P35 chipset, and there are drivers for the P35 chipset that offer improved performance and compatibility for things like the IDE and USB subsystems. Make sure all of those are up to date.
I hate to say it, but if the above don't work you may be entirely fucked here. This sounds like a bizarre inter-vendor conflict, where the way that Razer has implemented the USB standard on that mouse conflicts in some subtle way with the way USB has been implemented on the motherboard. The problem with inter-vendor issues is that each vendor always claims it's the other vendor's fault, and thus not their problem to fix. In the end, you're left holding the bag, with a pair of products that don't work properly with each other.
NINJA EDIT: Huh. Ok, one bizarre hardware conflict, maybe. But two bizarre hardware conflicts? No fucking way. Two different USB devices causing the same problem tells me it's not the devices, it's the motherboard they're plugging into, or the OS running on top of said hardware. BIOS updates and chipset drivers seem like your best bets here.
However, the problem is I'm having trouble flashing the BIOS. EZ Flash II is a BIOS utility that lets you run the .bin update files from anywhere, your hard drive, a USB flash disc, or a floppy drive. However, even after placing the BIN in my C drive the file doesn't show up. Anyone have any experience with this utility?
Thanks everyone for your help, this was like an annoying pebble in my shoe finally being removed.
Issue resolved.