So some of you may vaugely remember my
previous thread well I was turned down for the job after close to 3 months of waiting. Now I am looking to change departments. I appled for this job:
Job Description
Server administration and support in a mixed Windows/Novell/Linux/Unix environment focused primarily on Windows and Novell servers, Windows PC's, networked applications, client server applications, and multiple remote sites. Perform analysis of computer and network hardware and software for the purpose of troubleshooting, upgrading, and maintaining systems and services. Monitor system and service performance, capacity, availability and licenses and track availability for all systems and services under your immediate direction. Participate in project efforts associated with multifaceted infrastructure improvements as directed and prioritized by IT management. Automate manual processes and deployments and update existing automations through the use of scripting, package building, programming, and third party utilities and resource kits. Coordinate and administer systems and services to include server and PC hardware and software, Tier3 support, and on-call/remote support. Develop documentation, plans, and training materials as required in relation to project activities, requirements definition, new roll-outs, technical implementations, and delegation of support roles.
[B]Required Skills[/B]
Candidates should meet or exceed the following skill set:
Excellent PC and desktop software skills
Good Analytical and research skills
Creative, energetic, and self-starter
Possess troubleshooting skills related to PC and server hardware and software to include firmware, OS, externally attached devices, network connectivity, drivers, and applications
Ability to collect and analyze symptoms
Dedicated to establishing a high level of end-user satisfaction
Excellent verbal and written communications skills in transferring technical information to peers and end-users
Some familiarity with planning tasks, following guidelines, and knowing when to ask for help
Detailed understanding of Windows NT technologies including Windows 2000/2003 server, Windows 2000/XP Professional, server and PC technology, server, client/server and PC based applications and DB's
Possess a detailed understanding of Active Directory, Windows registry, domain and local policies/profiles, command line interface
General understanding of Windows server services and network protocols to include DNS/DDNS/DHCP/WINS, TCPIP, NetBIOS, SMNP, SNTP, Telnet, FTP
General understanding Firewalls, routers, gateways, VPN's, and remote access technologies
Knowledge of OS Management tools, resource kits, TechNet, and 3rd party resources
Familiarity with office and engineering application suites
General understanding of Server architecture to include SAN, NAS, DAS devices, RAID, firmware, drivers, partitioning, LUN's, HBA's, and Multicore CPU Platforms
Self-starter and work under general direction
Required Experience
BS or Associate Degree in Computer Science or Information Systems; experience and skills may substitute for degree; MCSE and/or CNE preferred. Minimum of 2 years experience maintaining high end server hardware and/or server operating systems. Candidates must have experience in the following areas:
Experience in the support of high end mission critical corporate computer systems and networks in multiuser environments
Previous experience in maintenance and deployment of OS and/or application suits
Experience in the setup of PC and/or servers and in administering applications and/or services
Good understanding and/or experience in the use of scripting/programming to automate repetitive tasks
Good understanding of command line interfaces for Windows
Experience in the setup and/or maintenance of multi-user applications environments
Experience writing and following IT policies, procedures and work instructions
Experience performing tier3 support and troubleshooting
Familiar with ITIL standards and SOX and ISO requirements
Must be available for on-call/remote support and change implementation after normal business hours
US citizenship or Legal Permanent Residency is required
Additional experience in the following areas are considered a plus: Cluster services, web services, Virtual Machine technologies, Blade server technology, CommVault backup software, Citrix, Landesk, Remedy, Novell, Linux, Unix, Dell/EMC SAN's, LDAP, NDS, Aventail, Cisco, platform/OS and application migration efforts.
I managed to land an interview with my resume:
Objective: To obtain a position where my skills and enthusiasm can reach their fullest potential, as well as to further my education and understanding of information systems.
Qualifications:
•Windows Administration- Served as the administrator for multiple classified domain controllers and workstations running at protection level 1.
•Network Implementation and Support- Personally implemented and support classified servers and workstations allowing clients to share network resources as needed.
•Network and Systems Security- Configured domain controllers and workstations to PL-1 (protection level 1) settings, Conduct audits on all user activities on a weekly basis.
•Microsoft Office 2003- Over six years of direct experience with PowerPoint, Word, Excel and Access.
•Network Protocols- Familiar with TCP/IP, FTP, DHCP, HTTP, HTTPS, NTP, ARP, and RARP protocols.
•LAN Implementation- Implemented both peer to peer networks as well as server client based networks. Utilized IP V4 addressing schemes as well as IP V6.
•Active Directory- Direct experience with user accounts and workstations as well as other systems and settings in an active directory environment.
•Network Hardware- Familiar with CAT 5/ CAT 5e (RJ 45) cable, Switches, Hubs, Firewalls, network interface cards, wireless access points, modems and routers.
•Disaster Recovery Strategies- Currently back up data for programs on a regular basis using Windows Backup Utility, and have operated a RAID 5 setup.
•Operating Systems- Windows 98, Windows 2000, Windows XP, Server 2003
Education/Certifications:
-High School Diploma - Achieved through Parkville High School (Graduated May, 2001)
-Network Plus Certification – Achieved through COMPTIA (Certification achieved July, 2007)
-University of Phoenix/Major Information Systems Security – (Classes currently in progress)
Professional Experience:
10/06 – Present –Security Specialist/Microsoft Windows Server 2003 Administrator/ISSO - Corporation
•Currently administrate, secure and monitor classified Windows 2000/2003 networks for Corporation’s automated information systems team.
•Planning, implementing and maintaining active directory services, user accounts, group policies, DNS, TCP/IP addressing schemes, and backup administration.
•Primary technician on all classified servers and workstations.
•Providing program support and customer service for multiple projects.
•Reviewing Security Audit Logs to identify unauthorized access and activities.
•Experience in personnel security consisting of: Documenting changes in status in JPAS, initiating personnel security clearances in JPAS, constructing and sending VALs (Visit Authorization Letters) with ISMSi (security database), and indoctrination of employees who have obtained initial and final security clearances.
03/05 – 10/06 Plant Protection
•Assisted in the managing of the company Control Center.
•Assisted employees with badge issues
•Assisted in the controlled release/storage of company cameras.
•Completed routine maintenance of the company DVR system.
•Patrolled entire company Complex, on a bi-daily basis.
•Assisted EMTs in medical emergencies with first aid and CPR.
•Compiled and furnished official company incident reports.
•Conducted fence walks, to ensure operational efficiency of company security fence.
•Conducted Red Cross first aid and CPR training for other officers and company personnel.
This job would take me from 35k a year from a job that I really hate to a job making 52k a year that I would really enjoy. Needless to say I am freaking out to say the least, I have been running over my old N+ stuff, recommitting things to memory to best ability, but I need some help. Since there are so many people here in the IT field I was wondering what kind of questions do you think I will be asked?
What would you ask, if you were in the hiring chair?
What should I focus my studies on to help my chances? (Just to clairify, yes this job is a
tad over my skill set, but most of this stuff I do know, but explaining it without a computer in front of me will be tough. I would not be stupid enough to apply for a job that way beyond what I currently know.)
Since this is an "inhouse interview (same company, different position)" how should I dress (suit and tie, polo shirt and slacks)?
How can I settle myself down so that I am not to nervous to talk (breathing techniques, etc)?
How can I improve my chances overall?
TL;DR I am being interviewed. How can get this one to end in sucess?
Posts
Is this a technical interview by a department head, or an interview by a HR person? Strategies differ between the two.
Also be prepared to correlate what experience you have with what they need. Make sure you can back up what you say you know, and be prepared to answer questions on it.
Be keen, have a few questions for the interviewer about the department.
Department head and Vice Pres.