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Help me uncover a saboteur (need help enabling 5.1 sound)

AgehnAgehn Registered User regular
edited July 2008 in Help / Advice Forum
Okay, this thread may not be as interesting as it sounds. It's just a computer tech question. But my problem is that my 5.1 surround system recently became, effectively, a 2.1 surround sound system. It took me a while to realize that people kept sneaking up on me in TF2 and Bioshock not because I was becoming senile, but because I was used to having the 5.1 system and sound is now coming just from my two front speakers.

After extensive troubleshooting, I have come to the conclusion that for some reason, all sound is being played in stereo. All applications, all effects. I have a Creative Soundblaster X-Fi, I have the latest drivers. I've set speaker configuration to 5.1 in the Creative audio console and in the Windows audio properties dialog, as well as in every application I've tried to run. There's something else defaulting my audio output to 2.1 (I've been throwing around the term stereo, but subwoofer still works fine).

I'm no audiophile, so don't pick on my for misusing fancy technical terms (like speaker), but I like my surround sound so that Ravenholm can scare the bajeezus out me. The only thing I can think might be causing this is some app channeling my audio to stereo. This is like when you want to play a song in iTunes and it's all quiet, so you have to turn up the iTunes volume but that doesn't work so you turn up system volume but it's still quiet so you turn up your speakers but maxed out they're only kinda loud and then you find out RealPlayer has taken over your audio and its sound is turned down. Except I don't have RealPlayer, so I don't know what's doing this. Anyone here have an idea?

Man when I get talking this late at night I tend to run off at the mouth. This is a kind of simple question I don't know why it took three paragraphs to ask.

[SIGPIC][/SIGPIC]
Agehn on

Posts

  • RuckusRuckus Registered User regular
    edited July 2008
    Agehn wrote: »
    Okay, this thread may not be as interesting as it sounds. It's just a computer tech question. But my problem is that my 5.1 surround system recently became, effectively, a 2.1 surround sound system. It took me a while to realize that people kept sneaking up on me in TF2 and Bioshock not because I was becoming senile, but because I was used to having the 5.1 system and sound is now coming just from my two front speakers.

    After extensive troubleshooting, I have come to the conclusion that for some reason, all sound is being played in stereo. All applications, all effects. I have a Creative Soundblaster X-Fi, I have the latest drivers. I've set speaker configuration to 5.1 in the Creative audio console and in the Windows audio properties dialog, as well as in every application I've tried to run. There's something else defaulting my audio output to 2.1 (I've been throwing around the term stereo, but subwoofer still works fine).

    I'm no audiophile, so don't pick on my for misusing fancy technical terms (like speaker), but I like my surround sound so that Ravenholm can scare the bajeezus out me. The only thing I can think might be causing this is some app channeling my audio to stereo. This is like when you want to play a song in iTunes and it's all quiet, so you have to turn up the iTunes volume but that doesn't work so you turn up system volume but it's still quiet so you turn up your speakers but maxed out they're only kinda loud and then you find out RealPlayer has taken over your audio and its sound is turned down. Except I don't have RealPlayer, so I don't know what's doing this. Anyone here have an idea?

    Man when I get talking this late at night I tend to run off at the mouth. This is a kind of simple question I don't know why it took three paragraphs to ask.

    Have you tried rolling back your sound card drivers? I used to have an onboard soundcard that would function perfectly using the default drivers from microsoft, but as soon as you installed the latest drivers from the manufacturer 3/6 speaker outputs stopped working.

    Ruckus on
  • 1ddqd1ddqd Registered User regular
    edited July 2008
    Check your game audio settings too. Also, creative has "Headphone" detection so - it may be switched to that. When in doubt, rip everything out (use the uninstaller for creative in Add/Remove Programs) and reinstall.

    1ddqd on
  • meekermeeker Registered User regular
    edited July 2008
    Check your cables too. Sometimes they are plugged in, but not connecting fully.

    meeker on
  • yurnamehereyurnamehere Registered User regular
    edited July 2008
    Also, do the speakers themselves have a setting that may have been changed accidentally?

    yurnamehere on
  • fuelishfuelish Registered User regular
    edited July 2008
    Do you have cats? Mine have caused A/V problems(and cost several hundred $$) chewing on cables like gundarks.

    fuelish on
    Another day in the bike shop Pretty much what it sounds like. The secret lifestyle, laid open.
  • meekermeeker Registered User regular
    edited July 2008
    fuelish wrote: »
    Do you have cats? Mine have caused A/V problems(and cost several hundred $$) chewing on cables like gundarks.

    Myocks chew on power cables. Gundarks get their ears ripped off.

    meeker on
  • VoroVoro Registered User regular
    edited July 2008
    Also, do the speakers themselves have a setting that may have been changed accidentally?

    Good point. I know the subwoofer for my 4.1 speakers has a switch on the side that alternates between Stereo and Gaming.

    Voro on
    XBL GamerTag: Comrade Nexus
  • flundraflundra Registered User regular
    edited July 2008
    This is a bit of a long shot, but X-Fi drivers have a "X-Fi CMSS-3D" tab, which makes surround sound out of stereo material. If you have that turned on, upmix mode set to "stereo surround" and the slider all the way to "front", you would have only front speakers active and the subwoofer working properly.

    flundra on
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  • AgehnAgehn Registered User regular
    edited July 2008
    Ruckus wrote: »
    Have you tried rolling back your sound card drivers? I used to have an onboard soundcard that would function perfectly using the default drivers from microsoft, but as soon as you installed the latest drivers from the manufacturer 3/6 speaker outputs stopped working.

    Could be a possibility. I should track down my previous drivers.
    1ddqd wrote: »
    Check your game audio settings too. Also, creative has "Headphone" detection so - it may be switched to that. When in doubt, rip everything out (use the uninstaller for creative in Add/Remove Programs) and reinstall.

    I fiddled with the headphone detection for a long time. It's not that. And I tried game audio settings. Happens in every program.
    meeker wrote: »
    Check your cables too. Sometimes they are plugged in, but not connecting fully.

    Double-checked that.
    Also, do the speakers themselves have a setting that may have been changed accidentally?

    Just on or off on these speakers.
    fuelish wrote: »
    Do you have cats? Mine have caused A/V problems(and cost several hundred $$) chewing on cables like gundarks.

    No cats, all cables intact.
    flundra wrote: »
    This is a bit of a long shot, but X-Fi drivers have a "X-Fi CMSS-3D" tab, which makes surround sound out of stereo material. If you have that turned on, upmix mode set to "stereo surround" and the slider all the way to "front", you would have only front speakers active and the subwoofer working properly.

    I have played around with this setting; I know that my rear speakers work fine in part because I used it to have all stereo come out of my rear speakers and front speakers equally. I'm pretty sure that it's not turning 5.1 into stereo.



    I wouldn't think that Creative's own drivers would somehow eliminate surround sound, but as that's the only suggestion I haven't tried, I'll try using my previous version of the drivers and see how that goes. Feel free to give me any other thoughts you may have

    Agehn on
    [SIGPIC][/SIGPIC]
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