So I got a new PC pre-built with a Creative X-Fi soundcard that didn't work. Called tech support and they said the card was defective and I should return it. After months of trouble with couriers and the like I finally got my new one today, but that doesn't work either.
I've tried the card in all three ports. I know it's connected because the Line-In socket glows red, so it's getting power. But Vista's device manager only lists "Unsupported Game Port for Creative", and I can't install the provided drivers (which are on a disc labelled "Installation CD for Windows Vista"). Onboard sound is disabled.
I'm at my wit's end. The store I bought the PC from won't give me a refund for the card, only exchange, and I need the PC for work so I'm loathe to send it away to be fixed. Any ideas?