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Used PS3 not Powering On?
KiTA
Registered User regular
Registered User regular
Ok, so I broke down and bought a PS3 for Disgaea 3. I HAD to. Got a Used 60GB PS3.
It arrived today while I was at work. It seems ok, the top faceplace slides off to one side easily, but, that's cosmetic. The controller was damaged in shipping but oh well -- the L1 and L2 buttons came off, they went back on bu thte L2 is missing a spring now.
What is MOST troubling is the damned thing won't display any video.
I turn it on using the switch in the back, the power LED turns red. I pres the power button, it turns green, blue green if there's a (PS2) disc inside.
For a SPLIT second when it first powers on, video comes out of the AV cables. No sound ever comes out.
Insert and eject seem to work fine.
The Wifi(?) and HDD LEDs in the front do not come on, at all.
The latest time I turned it on, a gust of HOT air came out the side and the fan kicked up to max. It slowed down afterwards.
Did I get a dud PS3? Could it just be set to HDMI and I, not having a HDMI TV, have to find a way to enter setup to reset it?
I have tried turning it on while holding down the power button in front, it goes red, then green, then beeps once, then beeps again and turns off.
It arrived today while I was at work. It seems ok, the top faceplace slides off to one side easily, but, that's cosmetic. The controller was damaged in shipping but oh well -- the L1 and L2 buttons came off, they went back on bu thte L2 is missing a spring now.
What is MOST troubling is the damned thing won't display any video.
I turn it on using the switch in the back, the power LED turns red. I pres the power button, it turns green, blue green if there's a (PS2) disc inside.
For a SPLIT second when it first powers on, video comes out of the AV cables. No sound ever comes out.
Insert and eject seem to work fine.
The Wifi(?) and HDD LEDs in the front do not come on, at all.
The latest time I turned it on, a gust of HOT air came out the side and the fan kicked up to max. It slowed down afterwards.
Did I get a dud PS3? Could it just be set to HDMI and I, not having a HDMI TV, have to find a way to enter setup to reset it?
I have tried turning it on while holding down the power button in front, it goes red, then green, then beeps once, then beeps again and turns off.
KiTA on
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Stop holding it after the first beep, that should be when it changes resolution.
Do... Re... Mi... So... Fa.... Do... Re.... Do...
Forget it...
it's just because the last person to use it was probably using a hdmi cable
* Hold down the Power Button for 5-6 seconds - until you hear the second beep.
* That's it, your video settings are reset and you should be able to choose your input and configure it from there.
http://portfolioofpb.com/blog/ps3-blank-screen-switch-inputs-hdmi-to-composite-to-hdmi
No dice. I flip the switch, get red, hit button and hold it, hear a second beep. No change on the TV. I turn it off via the switch, turn it back on, no change. System powers on, green light, reacts to PS2 games, but... nothing.
Could it be a fried AV port?
Tried 2, my PS2's and the set that came in the box.
Got it here:
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=190241915274
He seemed reputable, I donno. I wonder if he tested them with a HDMI cable or something, and just didn't notice the AV port was out.
"I tested it with the A/V cable (though I did use a different A/V cable (I used the same one when testing them all). It could be an A/V cable issue. Do you have an HDMI cable you can try?"
"Let me know how things go tomorrow. The unit may actually still be under warranty as well."
I do not know if it is related, but the controller does not seem to have any activity. I have tried plugging it both into the PS3 and a PC's USB ports, no lights come on at all, even when hitting the Playstation button. In addition, the L1 and L2 buttons, as well as the plastic filler in between them, were broken off in the box. I have reattached and glued the filler together but the spring (?) under the L2 button is gone.
In addition occasionally when turning on the PS3 the fan revs up and the system begins spewing out EXTREMELY hot air, but stops after approximately 2 minutes. The fan spins up in "plateaus", spinning up, staying steady, spinning up again, staying steady, etc.
Edit: He's offered to replace the controller. And he says the fan activity is normal.
It speeds up, sits at that speed, speeds up, sits at that speed, etc etc until it hits 100% fan speed, wherein air so hot I can barely keep my hand next to the device is coming out. After a few minutes there it starts slowing down again, again in spurts.
Even if you somehow manage to make it function normally, there's no telling what condition the internal components are in.
Could be setting yourself for a future hardware failure that would be far to costly to recover from.
Maybe you can try finding a MGS4 80Gb PS3 bundle?
I have to send my 60gig in soon as well since my sister's Dogs knocked it off my table and broke the case a bit. I have a US Launch 60gig.
Is there an automated tool on the Playstation site that tells me how long a given serial number has a warranty for?
Edit: Also, doesn't me having bought it used instantly mean I'm fucked as far as Sony warranties go? I know that at my job (a certain large computer company) all you have to do is go to a website to transfer the ownership (and warranty) to your name, but, whereas our warranty is supposedly fuckawesome as far as the computer industry... well, we don't call them lolsony because we're being witty and ironic.
I was thinking of driving over and picking up a new AV cable as well as perhaps a 3rd party one.
Would Gamestop test the unit if I brought it in to them? Hate to even think about that, but I honestly do not know ANYONE with a HDMI port, outside of coworkers at work. I suppose I could take the unit in with me to the office and let my manager take it home and test it, but that seems ... counterproductive.
I think if I can't get this working today or tomorrow I will be asking for either a different unit or a full refund (sans my shipping it back, of course). I'd like to believe the system just has a loose AV connector or something but at this point it's more or less 100% DOA...
I realize this may sound stupid, but this has happened to me once. Are you sure that the TV supports whatever resolution it is attempting to display? I know someone else said resetting the AV settings using the button trick, but are the base settings supported on your set? Also attempt to unplug and firmly replug the cable, some of those cables can be really fickle if they're not 100% in.
My only thought at this point is that it was damaged during shipping or something. I need to find a HDMI capable TV to test it on.
sorry, I couldn't resist, but seriously I hope you get it sorted out because that sucks
You've tried 2 cables, I'm assuming you know the ps2 cables work because of the ps2? If thats the case, don't waste your time on new cables, contact the seller or Sony.
Not to mention... it doesn't work.
My advice to you is to contact the seller about getting a refund. If they refuse, file a complaint with eBay. And don't wait. I'm not sure how long you are protected for, but better safe than sorry. Despite anything the seller says or tries to have you do, you bought a faulty system that may only get worse with time.
I've tested it on 2 old SDTV style TVs, if it needs a HDTV, well, that's bullshit. There are several auctions on eBay for "PS3 with broken AV port, but HDMI works fine", and I avoided those cause I don't have HDMI.
I wonder if I could just purchase another, working but damaged, PS3 and fix it. For example:
Does not read discs and USB ports are fried, I could probably salvage the AV port from this one, though? Or take the drive out of mine and put in it?
Ditto here, I could probably swap the drives, eh?
... Wait a goddamned minute, am I seriously looking at spending $100 for parts to fix a PS3 that was advertised as working in the auction? What the hell is wrong with me?
I'm going to buy another AV cable setup, and if that doesn't do it, I'm getting my money back and just buying that one for $450 at Gamestop. Edit: Nevermind, gone now. Fuck.
3 cables. 1 that came with the system, 1 that works on my PS2, 1 that works on my roommate's PS2. 2 TVs, mine and my roommate's. 2 Power cords, the one that it came with and a standard PC power cord.
BTW, PS3 controllers, how light are they supposed to be? This one feels like it's hollow plastic and has NO activity at all when I press anything nor when I plug it into PC/PS3 USB ports. It almost feels like there's no battery in there but I donno how heavy they should be.
I've been wondering this myself since I started reading this thread. You bought a product, used or not, that does not work as advertised. Although you may be capable of repairing or circumventing the problem(s), this is not your responsibility. Do you really want to be stuck with a "semi-working" system that you payed good money for? Maybe you live in that far off land where the money grows on trees. And if so, link me on google maps so I can buy a plane ticket.
I would like to point out that the same sell has 2 more (left, anyway, he probably started with more) 60GB systems up for sale here:
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&rd=1&item=130245425564
So he shouldn't have ANY problem replacing this one?
As an aside, how the hell is he getting all these PS3s? That's like, 10 I've seen him selling, at least, in the past week.
If he's buying and fixing them, that's cool, whatever, I wasn't expecting pristine, but he could probably take mine and fix it, right?
If he had insurance on the shipping, then he'd get refunded the value of the machine, meaning he could just ship you another one.
Maybe if I offer to ship it to him for repair/evaluation, he could look at it. A shipment I would certainly pay for insurance on... A trip at the end of which he would certainly discover it was tragically damaged as I shipped it to him?
Meh. That seems incredibly stupid to even contemplate. I'll try another AV cable one my roommate gets back from fishing today and see what we have going on then.
I could always just buy a HDTV, I have meant to for a while, but... Ugh. Buying one would wipe out my last bit of savings, since my friend borrowed $600 to go to Gencon.
I've been in contact with him through the ebay email system, yes. He actually replied really fast, haven't talked to him today, but... yeah.
Video cable when roommate gets home, then if (WHEN) that doesn't work, I'll try testing out a HDMI TV.
When it turns on, press left on the controller for a while.
Press right once.
Press down for a while.
Press up 4 times.
Hit x, hit x, press down for a while. Then hit x twice.
You should have selected red white yellow on the old firmware. If it's got the new firmware, on the very last step, do this.
Hit x, hit x, press down for a while, press up once, hit x twice.
(This is assuming x is select in america. I have a japanese ps3 and select is o)
I just got back from Fred Meyer, picked up a Component (not AV) cable, going to try that next. Edit: No big surprise here, didn't work.
it goes, in the list of options
hdmi
component
composite
av and scart (latest firmware, previous firmware it was composite,av and scart)
if its set to hdmi, only plugging it into hdmi will be able to test that, other than trying the step by step button presses i outlined
another thing is that if its not set to autologin you need to hit x to login at the start of all those options, so run through em all using that.
i remember I once did this to my desktop monitor and i went through the same process using keyboard shortcuts to bring up the resolution options and change them heh
The thing is he has some deal with some company called Squaretrade or Squaredeal or whatnot, which is a weird third party warranty service. $47 for a warranty that will give me 100% of my money back anytime this year. That's... an option that's looking more and more likely at this point. Losing $47 is a whole lot worse than losing $380 -- not to mention $47 to fix it is a WHOLE LOT less than what Sony would charge, I'm sure.
Edit:
WHAT IS NOT COVERED : Refer to the details of the contract for the full list, but there are 5 notable exclusions to your coverage.
* Product failures within the first 60 days: We don't cover items that are dead on arrival or that fail within the first 60 days.
Edit:
Make sure your item works
When you receive it, make sure to test everything it does... every switch, every button, every function. If something doesn't work (and 5-10% of items have some issue), contact your seller immediately because some sellers have shorter deadlines for returns than others.
In the rare case that your seller doesn't respond to you or take back a defective item, eBay and PayPal offer a comprehensive set of protection to ensure that you receive the item you paid for.
eBay and PayPal require you to initiate a process within 30-60 days of item purchase date, so make sure you understand their requirements.
"Dear XXXXXXX,
Hello, I found a coworker with a PS3 with HDMI setup at work, I will be bringing it in tomorrow to allow her to test it on her HDMI setup, and should receive it back on Wednesday.
However, as I do not have a HDMI setup at home, this may be a moot point -- it will allow me to tell if the system is loading the BIOS and otherwise working, however.
I have tried with 3 AV cables (2 known good) and 1 Component cable on 2 TVs so far, all with the same symptoms -- the screen flashes white once then goes dark.
Any ideas on a game plan at this point? If you repair systems, might I be able to send this back so you can take a look at it? If you have other 60GB (or even 20GB) units in stock, might we possibly switch this out for a different unit?
I eagerly await your response,
-KiTA"
"Hi KiTA. The other units I have are not in as good of physical condition as that one. Chances are that unit is still under warranty. It may help to give Sony a call and see if they can fix it."
"Ah, that is a good idea, I will try and call them tonight. I do not get off duty until 7 PM here at MyJob, if worse comes to worse and they are not open I can call them on Thursday, my next day off.
Do you know if they would have any issues with me having purchased the system used and not having the original packaging or receipt?
From my understanding of the issue, the systems have a 1 year warranty through Sony, and according to Wikipedia, the 60GB SKU was only available until approximately October 2007 in the US.
I do not have any qualms about the cosmetic condition of the units, btw, please do not worry about that.
-KiTA"
I have no idea how hardassed Sony is going to be about their warranty terms... I could also register the hardware to myself on Playstation.com, think that would help?
I'm pretty sure the default rule in this case is don't do that unless they specifically ask so your only other choice is to lie.
And some people wouldn't add the exception.
I considered buying a PS3 on eBay and did a good deal of homework - Sony requires you to have a brick & mortar receipt if you want to get service. As in: you can buy a brand new PS3 from an online vendor and they won't care.
You might be able to pay for service/refurbishment, but at this point you are already $400 into a used system - see if you can return it and buy a new one, IMO.
Below is a transcript of my contact with Sony while studying up on this: