Hello everyone! I just took a skim through some of the threads, and I wanted to first say THANK YOU for coming to PAX. It was another really amazing experience, one that really emphasized how cool our culture can be, and honestly, it was a real honor to have all of you there. Each of you add to the show and the overall feel to everything, so I'm not kidding when I say I really appreciate your attendance.
That said, no show is without faults, and I do want to address what I can before I head back down for the move-out.
- Obviously we need more space. Without a doubt the majority of the issues that came up were directly related to this. People couldn't get in to certain things, etc- and that was a real bummer for me. The con is definitely about making hard choices, but we hate it when there just isn't enough room to accommodate people. Plus, I'm not sure if we could accommodate even another single person in the space we were given. Next year will definitely see a push into the 6th floor.
- People waiting in line for stuff and not being able to get in. 100% the worst thing that happened at the show, and it really was upsetting (despite most not really complaining much)... because if it were me I know i wouldn't be happy. Next year we're either going to move to ticketing or hard counting of seats for the line. Not being able to get in is one thing... thinking you can get in, waiting for an hour and not getting in is another. I PROMISE I WILL FIX THIS NEXT YEAR.
- More PAX merch - sorry i know we ran out of shirts again. We quadrupled the order from last year and still ran out at 3:30 on saturday.
- Directional signs with arrows. We had them in 2007. They were missing this year. I'm sorry. I don't know how it happened, but they got lost, only to be found Sunday night during move-out at 9 PM. <sigh> Completely our fault, sorry.
Anyway, i know there are so many more improvements we can make, and the PAX 2009 Suggestions Thread here
is a great place to voice all of your concerns/comments/suggestions. We take every single one seriously, and know perfectly well that we have a long way to go for a perfect event. Every year we learn so much, but the growth always adds new challenges!
Again, thank you everyone for coming!!!