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Want to cancel Amazon.ca order [Solved]

UnderdogUnderdog Registered User regular
edited September 2008 in Help / Advice Forum
I made an order with Amazon.ca and now I wish to cancel the whole thing. It has not yet been shipped out. Does anyone know if I'll get charged for anything in doing so? I already emailed customer service just now but since the package is due to be shipped out on Monday (that's the estimate and once it's shipped, it cannot be cancelled), I was hoping H/A might be able to give me a quicker answer.

The reason (not exactly necessary reading here) is that I was using their free shipping option on orders over $39. Well they contacted me about one of the books and told me they had to cancel it due to its availability or lack thereof. That brought my order down to $36 and so now I'm looking at $10 of shipping charges. So I wanna cancel the whole thing and just make a new order. Anyone ever done this before?

Underdog on

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    DeShadowCDeShadowC Registered User regular
    edited September 2008
    Honestly since its that close. I'd contact them and demand they give you the free shipping anyways. Its not your fault you ordered something they didn't realize they didn't have.

    DeShadowC on
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    UnderdogUnderdog Registered User regular
    edited September 2008
    DeShadowC wrote: »
    Honestly since its that close. I'd contact them and demand they give you the free shipping anyways. Its not your fault you ordered something they didn't realize they didn't have.

    I actually kind of prefer re-ordering as I've recently been given more books that I need to purchase anyway.

    Oh wow, Amazon's customer service is crazy fast.

    Thanks for writing to us at Amazon.ca.

    I am sorry about the problems that you have experienced with this order. As you requested, I've cancelled this order completely, and you have not been charged for it. There is also no penalty to cancel and order. You may go ahead now a place a new order for the items that you want.

    Thank you for shopping at Amazon.ca.

    Underdog on
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