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Oh god... not my WOW! (Display issue?)

JadedJaded Registered User regular
edited October 2008 in Help / Advice Forum
I keep getting this error while running WoW.

The display device has stopped responding and recovered.

Any ideas? Is my video card fubared?

I'm using an Nvidia GeForce 8800 GTX. My computer is only about 20 months old.

I can't think of anything clever.
Jaded on

Posts

  • KazhiimKazhiim __BANNED USERS regular
    edited October 2008
    heat problems?

    Make sure all the fans and the heatsink(s) are working

    Kazhiim on
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  • JadedJaded Registered User regular
    edited October 2008
    I'm not that tech savvy to be completely honest. I pulled off the side panel on my tower and the fan seems to be running. My girlfriend and I took the canned air to the inside and cleaned out the dust bunnies. Seems to be just one fan running in there currently, I can see no other fans.

    Jaded on
    I can't think of anything clever.
  • TheSuperWootTheSuperWoot Registered User regular
    edited October 2008
    Does the game look any different than normal before it gives you the message?

    TheSuperWoot on
  • DehumanizedDehumanized Registered User regular
    edited October 2008
    I'd try uninstalling/reinstalling drivers.

    Dehumanized on
  • Seattle ThreadSeattle Thread Registered User regular
    edited October 2008
    Jaded wrote: »
    I'm not that tech savvy to be completely honest. I pulled off the side panel on my tower and the fan seems to be running. My girlfriend and I took the canned air to the inside and cleaned out the dust bunnies. Seems to be just one fan running in there currently, I can see no other fans.
    There should be a fan on the video card itself. It'll be underneath, not on the top of it... if it's not spinning, then your card will shit itself in a heartbeat.

    Seattle Thread on
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  • JadedJaded Registered User regular
    edited October 2008
    Game does not appear any differently. It just flashes to a black screen, drops to desktop and the error message pops up in the bottom right corner. We just installed another fan, perhaps this will help some.

    Jaded on
    I can't think of anything clever.
  • rewind22xrewind22x Registered User regular
    edited October 2008
    I'd try uninstalling/reinstalling drivers.

    this. you might want to find and download driver cleaner. it's a free driver cleaning program from guru3d i believe. uninstall the drivers, run the cleaner to remove out the leftovers, then reinstall the latest driver... that is unless the latest driver is what is causing the issue. but simple uninstall/reinstall without dealing with the driver cleaner will probably be fine.

    If your card is passively cooled (no fan attached, just a big heatsink) ghetto mod a fan onto it, ala a fan and twisty ties or something.

    good luck, i've been down this road... it sucks.

    rewind22x on
  • ScosglenScosglen Registered User regular
    edited October 2008
    This error means that your video drivers for some reason are crashing or being terminated for some reason, and it could be a hardware or a software issue.

    The driver might just be bad or not playing nicely with WoW for any number of reasons, or it could be an overheating issue where the card is forced to drop everything to save itself from getting too hot.

    If you haven't been experiencing any artifacts or noticing your computer running really loud or anything then it probably isn't a heat issue, but I would still recommend that you see what kind of temperatures you're running at while playing WoW.

    In terms of fixing the drivers, my first step would be to try updating to the newest versions if you haven't already.

    Scosglen on
  • JadedJaded Registered User regular
    edited October 2008
    Drivers have been updated, a new fan installed and everything went fine for about 5 days.
    And then, after finishing Blood Furnace last night my game crashed again.
    When this crash occurs the computer will cycle between the WoW window, Desktop and a black screen. I have to "try" and hit the close button on the WoW window as I can't do anything else until the program is aborted.

    To be honest, I am scared of trying to get at my vid card as I said, I am not to savvy with the parts (hell, my gf installed the second fan in the tower). I can say that the system does not seem to be running unusually loud however.

    As said in my OP I am running a Nvidia GeForce 8800 GTX, would there be something I could upgrade to if it was a hardware issue?

    Jaded on
    I can't think of anything clever.
  • DarkewolfeDarkewolfe Registered User regular
    edited October 2008
    Are you running Vista x64?

    It would seem more likely to be a driver problem than anything else, because a quick google of that error (while it doesn't pull up any exact matches at all, are you sure you're accurately transcribing?) brings up a ton of driver error help tickets.

    Darkewolfe on
    What is this I don't even.
  • JadedJaded Registered User regular
    edited October 2008
    I'll get the boss to try drivers again.
    Wierd that it was good for a 5 day stint and then shit the bed again. I'll update in a day or two letting you know results.

    Jaded on
    I can't think of anything clever.
  • DarkewolfeDarkewolfe Registered User regular
    edited October 2008
    Jaded wrote: »
    I'll get the boss to try drivers again.
    Wierd that it was good for a 5 day stint and then shit the bed again. I'll update in a day or two letting you know results.

    Had you updated the drivers recently before the problem started? If you've already updated the drivers, doing so again probably won't help. If you recently updated the drivers before the problem started, you might actually need to roll back.

    Edit: also apparently the 8400's and 8600's were recalled due to some issue? Were the 8800's affected at all?

    Darkewolfe on
    What is this I don't even.
  • JadedJaded Registered User regular
    edited October 2008
    Updated the day the problem started occuring after my GF installed the second fan in the tower.

    Jaded on
    I can't think of anything clever.
  • ArrathArrath Registered User regular
    edited October 2008
    Card not getting enough power, maybe?

    Arrath on
  • Seattle ThreadSeattle Thread Registered User regular
    edited October 2008
    Arrath wrote: »
    Card not getting enough power, maybe?
    Yeah, that's it. Either beef up your power supply or make sure the power is connected to the video card. Probably beef up the power supply anyways.

    Seattle Thread on
    kofz2amsvqm3.png
  • stawkstawk Registered User regular
    edited October 2008
    Makershot wrote: »
    Arrath wrote: »
    Card not getting enough power, maybe?
    Yeah, that's it. Either beef up your power supply or make sure the power is connected to the video card. Probably beef up the power supply anyways.

    Agree with maker most likely power issue, also if you need a second opinion the wow tech support forums have allot of helpful CM's and active posters who will be more the willing to help you out.

    stawk on

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