[Censor On] Tomb Raider Reviews being squelched by Eidos

hamburger helperhamburger helper Registered User regular
edited November 2008 in Games and Technology
I just saw this on Joystiq:
Reps from the UK PR firm for Eidos have confirmed that they're asking publications not to release any reviews for Tomb Raider: Underworld below an 8/10 until Monday. The firm says they're doing so at the request of Eidos, which is trying to manage the scores for as long as it can. The game is currently sporting a 78 on Metacritic.

Kane & Lynch m I rite?

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  • darleysamdarleysam On my way to UKRegistered User regular
    edited November 2008
    Not exactly. I understand this is quite common, good reviews up early, bad ones later.

    darleysam on
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  • GyralGyral Registered User regular
    edited November 2008
    I'm not a fan of this practice, but it's not really anything new. Especially in the past few years. Anymore, you can tell how good a game might be just on the number of reviews released before the game comes out.

    Gyral on
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  • hamburger helperhamburger helper Registered User regular
    edited November 2008
    Oh, I just thought Eidos was being particularly horrible with it's PR. So do all publications volunteer and abide by this request? I haven't really seen any articles with other companies doing this -besides the K&L fiasco- interesting to see how things like this are being reported now I guess.

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  • MinionOfCthulhuMinionOfCthulhu Registered User regular
    edited November 2008
    This is pretty much why it is unwise to buy games based on reviews like this.

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  • APZonerunnerAPZonerunner Registered User regular
    edited November 2008
    darleysam wrote: »
    Not exactly. I understand this is quite common, good reviews up early, bad ones later.

    It's not that common. Not with web press, anyway. I've been working writing for sites for 3 or 4 years now, and this has only ever happened a few times.

    I can confirm this is true, though. I've got my review sitting right here, and I can't publish it. It's a 7, by the way.

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  • JelloblimpJelloblimp Registered User regular
    edited November 2008
    Oh, I just thought Eidos was being particularly horrible with it's PR. So do all publications volunteer and abide by this request? I haven't really seen any articles with other companies doing this -besides the K&L fiasco- interesting to see how things like this are being reported now I guess.
    Nothing new, companies always try to influence & limit reviews. First time I heard about was with the Half Life 2 launch: if you didn't agree to have it on the front page of the magazine you would not get the review copy in time for launch.
    (Iirc swedish Pc Gamer (or was is SuperPlay?), said fuck it and explained to the readers why they would get the review a month later instead because they did not accept those terms).

    (The whole Gerstman-bomb was not all that clear to me, I saw the Gerstmans review before it was taken down & it was amateurish to be honest. Not amateurish enough to be fired though, just too much nonsense ranting).

    Jelloblimp on
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  • LunkerLunker Registered User regular
    edited November 2008
    This seems like such a strange game to make this case on—it looks pretty good on its own, and 7-8s are what I expect most people to give it anyway. :| The demo was great.

    I have noticed, though, that outside of the top four or five Big Fucking Name games this season, most other game reviews are either tragically late or quietly ignored. I'm trying to remember if it's always been like this in the fall/winter crush of games.

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  • MarikirMarikir Registered User regular
    edited November 2008
    Amusing thing about this.

    If you go to the G4 blog, you'll find their Xplay review (3/5) and a note on this story.

    Well, it was amusing to me at least.

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  • hamburger helperhamburger helper Registered User regular
    edited November 2008
    Marikir wrote: »
    Amusing thing about this.

    If you go to the G4 blog, you'll find their Xplay review (3/5) and a note on this story.

    Well, it was amusing to me at least.

    Care to share a link?

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  • OmegasquashOmegasquash Boston, MARegistered User, ClubPA regular
    edited November 2008
    IIRC, Eidos has always been a defender of their games, but I'm sure that this is an almost industry-wide practice. High reviews = better PR = higher sales. Keep the low reviews down so that the average looks high, etc., etc.

    It is what it is.

    Omegasquash on
  • MarikirMarikir Registered User regular
    edited November 2008
    Marikir wrote: »
    Amusing thing about this.

    If you go to the G4 blog, you'll find their Xplay review (3/5) and a note on this story.

    Well, it was amusing to me at least.

    Care to share a link?

    Linky

    Story is currently at the top of the page, a little over halfway down, you'll find the Xplay review.

    Marikir on
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  • Mr RayMr Ray Sarcasm sphereRegistered User regular
    edited November 2008
    I just saw this on Joystiq:
    Reps from the UK PR firm for Eidos have confirmed that they're asking publications not to release any reviews for Tomb Raider: Underworld below an 8/10 until Monday. The firm says they're doing so at the request of Eidos, which is trying to manage the scores for as long as it can. The game is currently sporting a 78 on Metacritic.

    Kane & Lynch m I rite?

    They're asking. What exactly is stopping them from doing so anyway? Or is this a legal bullshit thing?

    Mr Ray on
  • XagarathXagarath Registered User regular
    edited November 2008
    Frankly, I wouldn't buy a game this happened to. It's a bad sign.

    Xagarath on
  • APZonerunnerAPZonerunner Registered User regular
    edited November 2008
    Jelloblimp wrote: »
    Oh, I just thought Eidos was being particularly horrible with it's PR. So do all publications volunteer and abide by this request? I haven't really seen any articles with other companies doing this -besides the K&L fiasco- interesting to see how things like this are being reported now I guess.
    Nothing new, companies always try to influence & limit reviews. First time I heard about was with the Half Life 2 launch: if you didn't agree to have it on the front page of the magazine you would not get the review copy in time for launch.
    (Iirc swedish Pc Gamer (or was is SuperPlay?), said fuck it and explained to the readers why they would get the review a month later instead because they did not accept those terms).

    (The whole Gerstman-bomb was not all that clear to me, I saw the Gerstmans review before it was taken down & it was amateurish to be honest. Not amateurish enough to be fired though, just too much nonsense ranting).

    Most publications abide by and follow these rules to the letter, yes. The reason is simple - you can't blame them really.

    You've got to remain competitive, and in this area of journalism to be competitive is to get your reviews first. You can't review without having played the game. If they say "we'll send you the game 3 weeks early as long as you do x and y," unless the terms are ridiculous you're going to accept. 3 weeks is a lot of valuable playing, writing, editing, screenshotting and videoing, encoding, uploading, etc etc time.

    If you don't comply with the demands, you don't get the game, and if you say you'll comply then don't, their next big release won't make it's way to you.

    The problem is with this Tomb Raider thing is it's a damned if you do, damned if you don't deliberate set of options laid out by Eidos. Another journo friend of mine who works for the UK arm of a big publication called it a "cut off your dick or cut off your balls" decision.

    You can either raise your score (for example, mine was a 7.6 - do I push that by .4 to an 8 to publish early) and essentially lie to your readers, or do you lose out on potential readers and give your rivals a nice juicy first review and headstart?

    Eidos is backpedaling now - they've just sent me an email saying I can go 'at my leisure' now. But the site I'm reviewing this for is debating not bothering at all now - they're not worth the publicity.

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  • MarikirMarikir Registered User regular
    edited November 2008
    Having this kind of mindset and practice is very much NOT a good idea in this day and age.

    We are an audience of Gamers and probably fans of technology in general. I know that not all techies have that "All information wants to be free" schtick (I'm not talking about piracy), but...trying to limit my access to information just so that you can try and sell a few extra copies?

    No thanks. Let me make up my own mind. Either let me try the game out (Demo on PSN please) or let me read as many opinions of your game as I want. Trying to keep this stuff out of circulation is just...foolish and outdated.

    Yeah, I know. Reviews can help make or break a sell. You know what does that as well? Making a good game. Shocking.
    [/rant]

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  • WordherderWordherder Registered User regular
    edited November 2008
    Lunker wrote: »
    This seems like such a strange game to make this case on—it looks pretty good on its own, and 7-8s are what I expect most people to give it anyway. :| The demo was great.

    I have noticed, though, that outside of the top four or five Big Fucking Name games this season, most other game reviews are either tragically late or quietly ignored. I'm trying to remember if it's always been like this in the fall/winter crush of games.

    I think you answered much of it in your last sentence with the word "crush." There's an absolute shitton of games coming out and a finite number of people who can review them. Not to mention reviewing the average game takes a fair amount of work... you generally have to put in at least a full day playing it to do it justice. So sites have to prioritize. That's why the Big Fucking Names get out there quick, while the latest bit of shovelware gets pushed to the side.

    That said, I wonder if there is more "reviewer management" going on... satisfying certain conditions before you can review it, or ye olde tactic of the publisher not sending out a game early if they think it's a turkey, in hopes that giving the reader no information will be better for sales than negative reviews. I haven't reviewed games in quite some time so I couldn't say.

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  • LunkerLunker Registered User regular
    edited November 2008
    cloudeagle wrote: »
    Lunker wrote: »
    This seems like such a strange game to make this case on—it looks pretty good on its own, and 7-8s are what I expect most people to give it anyway. :| The demo was great.

    I have noticed, though, that outside of the top four or five Big Fucking Name games this season, most other game reviews are either tragically late or quietly ignored. I'm trying to remember if it's always been like this in the fall/winter crush of games.

    I think you answered much of it in your last sentence with the word "crush." There's an absolute shitton of games coming out and a finite number of people who can review them. Not to mention reviewing the average game takes a fair amount of work... you generally have to put in at least a full day playing it to do it justice. So sites have to prioritize. That's why the Big Fucking Names get out there quick, while the latest bit of shovelware gets pushed to the side.

    That said, I wonder if there is more "reviewer management" going on... satisfying certain conditions before you can review it, or ye olde tactic of the publisher not sending out a game early if they think it's a turkey, in hopes that giving the reader no information will be better for sales than negative reviews. I haven't reviewed games in quite some time so I couldn't say.

    It's probably a little of Column A, a little of Column B. Reviewing the marquee games (especially with online components and sandbox-y things like LBP) must take dozens of hours.

    Though it's funny, I was trying to think back if it was this bad in terms of review silence last fall, but the games I was buying (Trauma Center, Rock Band) were pretty much review-proof anyway. Though it seems more amplified this year. Like, I'm used to Wii reviews been difficult to find, but now they're almost impossible.

    It's kind of a chicken-and-egg scenario, though; the gaming press is only responding to the ravenous needs of the die-hard gamer, who proclaims everything under 9 as not worthy of their time in Q4.

    Lunker on
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  • GyralGyral Registered User regular
    edited November 2008
    Apparently, IGN doesn't give a shit about this whole thing because both of their 360 and PS3 reviews are out and both are in the mid 7 range.

    Gyral on
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  • The Reverend Dr GalactusThe Reverend Dr Galactus Registered User regular
    edited November 2008
    Numerical review scores can go perform lewd acts on various equine anatomy.

    Boiling an entire game that will have numerous good and bad points that will appeal to or be disliked differently by people with numerous preferences, down to a single number, and ascribing any importance to that number, is, in a word, ridiculous.

    Only the text of a review, objectively describing what the game promises and how well it delivers, can truly serve as a valid reference for the game's quality and how well you personally are likely to enjoy it.

    Although honestly, most of my game buying decisions these days are based on seeing how you guys talk about playing something and deciding whether or not I'd like what's described.

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  • NailbunnyPDNailbunnyPD Registered User regular
    edited November 2008
    http://www.videogaming247.com/2008/11/21/eidos-uk-pr-firm-we-are-not-in-the-position-of-telling-reviewers-what-they-can-and-cannot-say/
    The following statement is from Simon Byron, one of Barrington Harvey’s directors. In its entirety:
    Barrington Harvey is not in the position of telling reviewers what they can and cannot say. We love Tomb Raider and believe it merits a score of at least 8/10, but if someone disagrees that’s entirely their prerogative. No problem at all. Seriously: no problem.

    Our original NDA stated that in order to receive an advance copy of the game, reviewers agreed not to post reviews ahead of 5:00pm, Wednesday 19th November 2008. Nothing else. No further obligations whatsoever.

    As you can clearly see from the scores posted so far, Barrington Harvey has no issue with scores of below eight out of 10 being posted online. The Eurogamer review in questions caused “problems” in so much as it originally contained a couple of minor factual inaccuracies which, to its credit, the site has quickly rectified and addressed (without, quite rightly, changing the context of the review).

    Any site, be it Gamespot or whoever, is entirely within their rights to post whatever score they want and no-one is under any sort of obligation to delay any review.

    As an ex-journalist myself, I firmly believe in editorial integrity and the right to express an individual opinion. As an agency, we never - ever - make demands of the press in terms of awarding scores; at the end of the day, they are free to score as they wish.

    Barrington Harvey has been working hard to ensure the launch scores of Tomb Raider Underworld are in line with our internal review predictions over the launch weekend - but to suggest that we can in some way “silence” reviews of the game is slightly overstating our influence.

    Anyone holding a review back is doing so on their own.

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  • MarikirMarikir Registered User regular
    edited November 2008
    As much credit as I give companies...I can't help but see "Backpeddle Backpeddle Backpeddle!" in this.

    Kinda curious if other reviewers felt pressured to keep their "sub-8" score reviews under wraps.

    Marikir on
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  • LunkerLunker Registered User regular
    edited November 2008
    Numerical review scores can go perform lewd acts on various equine anatomy.

    Boiling an entire game that will have numerous good and bad points that will appeal to or be disliked differently by people with numerous preferences, down to a single number, and ascribing any importance to that number, is, in a word, ridiculous.

    Only the text of a review, objectively describing what the game promises and how well it delivers, can truly serve as a valid reference for the game's quality and how well you personally are likely to enjoy it.

    Although honestly, most of my game buying decisions these days are based on seeing how you guys talk about playing something and deciding whether or not I'd like what's described.

    tl;dr
    I agree 100 percent, but people (especially gamers), by and large, are lazy fucks who want to be told what to think about a game instead of using critical thinking to decide for themselves. Take a game like Mirror's Edge; I love it, it's one of the best games I've played all year, but I understand entirely why other people hate it. I can't give it any real score, because the game's design is so stark and take-it-or-leave-it that it's a highly personal experience. Also, something like Assassin's Creed: I really couldn't stand it, but I can see how its fans love it beyond anything else from last fall.

    Numbers are terrible, especially when they spiral out beyond a four- or five-point scale (personally, I think a three-point buy/rent/avoid scale is perfect), but I think most people freak the fuck out when they're not there because they aren't used to spending time thinking about if certain game qualities are positives or negatives to their own tastes.

    Lunker on
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  • XagarathXagarath Registered User regular
    edited November 2008
    Some websites use numbers respectably. Eurogamer mostly do. PC Gamer UK do.
    The thing numbers are useful for is when trying to look at an overall critical consensus instead of individual reviews.

    Xagarath on
  • FunkyWaltDoggFunkyWaltDogg Columbia, SCRegistered User regular
    edited November 2008
    Xagarath wrote: »
    Some websites use numbers respectably. Eurogamer mostly do. PC Gamer UK do.
    The thing numbers are useful for is when trying to look at an overall critical consensus instead of individual reviews.

    I was just about to post something to this effect. Looking at one number is silly, looking at a bunch or at an average gives you useful information. Of course you have to read the reviews to get the details, but the scores aren't totally worthless.

    FunkyWaltDogg on
  • PikaPuffPikaPuff Registered User regular
    edited November 2008
    it's tomb raider 11 or something, of course it will get bad reviews. but, the main point is:

    -if it's like tomb raider II or III, don't buy.
    -if it's like tomb raider: legends, good to buy if you like the tomb raider series

    PikaPuff on
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  • OmegasquashOmegasquash Boston, MARegistered User, ClubPA regular
    edited November 2008
    Numerical review scores can go perform lewd acts on various equine anatomy.

    Boiling an entire game that will have numerous good and bad points that will appeal to or be disliked differently by people with numerous preferences, down to a single number, and ascribing any importance to that number, is, in a word, ridiculous.

    Only the text of a review, objectively describing what the game promises and how well it delivers, can truly serve as a valid reference for the game's quality and how well you personally are likely to enjoy it.

    Although honestly, most of my game buying decisions these days are based on seeing how you guys talk about playing something and deciding whether or not I'd like what's described.

    Of course they can (do that bit about equine anatomy), but that's not something that the everyman considers when making a purchase. All that many people care about is

    1) Is it good?
    2) Is is appropriate?

    And that's in descending order. We care about these sorts of things because we're enthusiasts that spend a significant amount of time (where we can) playing games and looking at the industry. While we've, in most cases, the vast majority of our life playing games and expressing genuine interest in the growth of the industry or medium of entertainment (whichever you prefer), most other people out there haven't. Eidos is in the business of making money, not making good games. It's pretty funny. If you look at their "About Us" blurb on their website, you get this feeling of blandness. I couldn't even find a mission statement.

    The corporate structure exists to make money, not appease us. We can stand on our high ground and call them out all we want, but I'd bet you that, if they started making games just for us, they'd lose money in the short/medium term. They'd probably make it back a little later (God forbid they create a great license and don't beat it to death), but most higher-ups don't see that far ahead because they have no interest in doing so. Cash in, get out. It's an old corporate slogan that's as immobile as Mt. Everest.

    Omegasquash on
  • NickleNickle Registered User regular
    edited November 2008
    Here's a thought: Why not just focus on making a good game instead of withholding bad reviews. You make the same amount of money for selling a good game as you do a crappy game that had the bad reviews withheld. Except in one case the game will continue to sell.

    I can kind of see the point, since a lot of AAA games cost so much money to make, but come on. Personally I don't put much stock in review scores, I just play what looks interesting to me (a gamefly account helps with this endeavor), or take advice from you fine folks. I just find the practice a bit ridiculous.

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  • Dr SnofeldDr Snofeld Registered User regular
    edited November 2008
    Xagarath wrote: »
    Some websites use numbers respectably. Eurogamer mostly do. PC Gamer UK do.
    The thing numbers are useful for is when trying to look at an overall critical consensus instead of individual reviews.

    Speaking of PC Gamer UK, they give this 86%. And it is also a very good magazine.

    Dr Snofeld on
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