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BSOD Upon Connecting iPod Touch to Laptop

RevolutionaryRevolutionary Registered User regular
edited November 2008 in Help / Advice Forum
Members of the fora,

To put it simple, every time I plug in my iPod touch I get a BSOD. Upon restart of Windows, everything appears to be fine with no damage to the computer. Here are the things I've tried:

-Waited for iTunes 8.02 (didn't fix the problem)
-Updated my USB port drivers
-Used another ipod cable
-Removed other used peripherals before plugging ipod in
-Did search Google, and people have been having the issue since iTunes 8.0 like me. However...
-Trying again after downgrading to iTunes 7.x, no change.
-Got everything windows update had to offer, I'm using Windows XP SP3.


iPod is a 1st generation iPod touch, about 6 months old.
Laptop is an 'acer travelmate 3040' - ~1.8 years old with no physical abuse
This didn't used to happen.

So I'm thinking my laptop's hardware is to blame because I haven't put my ipod through any rigorous abuse. Has never been dropped onto a hard surface or anything. My laptops had another issue recently of the freen appearing to frost up unless I move it a bit, so I wouldn't be surprised if my laptop's on its last legs.

Now, I'm thinking I should just move my music to another computer (we have another in the house which has recharged my ipod battery several times without errors) but I'd like to avoid that if possible.

So, before I do that, any other suggestions?

Thanks in advance.

Revolutionary on

Posts

  • ProPatriaMoriProPatriaMori Registered User regular
    edited November 2008
    Do you have the relevant details of the BSOD? Driver, stop code, et cetera?

    BSOD indicates a driver issue in general; my suspicion is that iTunes is leaving something broken behind when it's being uninstalled or downgraded. Moving the right file or two from a known working iTunes install might fix everything.

    ProPatriaMori on
  • I'd Fuck Chuck Lidell UpI'd Fuck Chuck Lidell Up Registered User regular
    edited November 2008
    have you tried doing it in safe mode?

    this seems liek a silly question but it could be an item in the startup registry that's conflicting with it (i get a lot of problems like this at work)

    better yet just clear out your startup registry

    start<run<msconfig<startup<disable all<restart

    even if it doesn't work it eliminates the possibility of anythign else interfering with it (and speeds up your computer)

    I'd Fuck Chuck Lidell Up on
  • RevolutionaryRevolutionary Registered User regular
    edited November 2008
    The BSOD prints one line of memory addresses (like 0.xxxxxxxxx) and that's it. Doesn't mention any drivers or anything.

    I tried clearing the startup registry, and no change.

    I also tried using a USB-cable-connecting-thingy between the ipod and the computer. No dice, either.

    Is this really the end guys? I'm ready to try more.

    Revolutionary on
  • Dunadan019Dunadan019 Registered User regular
    edited November 2008
    1. write down the error code that the BSOD gives you and google it.

    2. try to plug your ipod into a different computer

    3. try to connect in safemode or by disableing every unnecissary process on a normal boot.

    4. make sure your USB ports are USB 2.0s actually... do that first.

    Dunadan019 on
  • RevolutionaryRevolutionary Registered User regular
    edited November 2008
    It appears I don't have a 2.0 USB port. But you have to understand - my ipod's been running fine for several months on my laptop.

    A while ago my laptop got really messed up with a huge error. I opened Visual Studio C++ Express Edition 2008 and got a BSOD that took away my xp skin and rendered my computer unable to connect to networks. Even today I don't completely understand the problem.

    After that, a tech guy reinstalled Windows without deleting my programs. Is it possible that I have USB 2.0 ports but maybe he wrote over the drivers? I can imagine how a driver conflict could come out of all of that.

    Revolutionary on
  • Dunadan019Dunadan019 Registered User regular
    edited November 2008
    It appears I don't have a 2.0 USB port. But you have to understand - my ipod's been running fine for several months on my laptop.

    A while ago my laptop got really messed up with a huge error. I opened Visual Studio C++ Express Edition 2008 and got a BSOD that took away my xp skin and rendered my computer unable to connect to networks. Even today I don't completely understand the problem.

    After that, a tech guy reinstalled Windows without deleting my programs. Is it possible that I have USB 2.0 ports but maybe he wrote over the drivers? I can imagine how a driver conflict could come out of all of that.

    check the machine specs, there are some funky things that can happen when you plug a 2.0 USB into a 1.0 slot, for instance on my creative zen when i did that it could see the zen as an external drive that i could browse through but i couldnt copy.

    im not sure what you can really do on your laptop. i do suggest you back everything up and reformat since you seem to have other problems besides just your ipod.

    Dunadan019 on
  • RevolutionaryRevolutionary Registered User regular
    edited November 2008
    Sorry, turns out I DO have USB 2.0. I've disabled my webcam (Apple support says logitech webcam drivers can intefere, mine isn't logitech but...hey worth a shot) and reinstalled my USB 2.0 drivers. About to try with my ipod now. I'll get back to you guys after - if it doesn't work I'll write down the BSOD message.

    My laptop doesn't really have any problems other than this and the 'screen frosting up' bit.

    Revolutionary on
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