Server question #4242: Passwords every time..

Athenor

Guess who's back... back again.

This one is a little weird. An employee here installed Office 2003, and all of a sudden she needs to put in her user name / password anytime she connects anything to the internet. For Outlook, she needs her own user name and password, to connect to SERVER (our domain server). to connect to the internet with IE, she needs to put in the Adminstrator password for the domain.

It really doesn't make any sense to me.. her computer is the first to have this issue.

Athenor

Alright, this one's gonna change gears a bit. Strange.

So the internet not connecting thing was pretty easily solved. The computer was set up to use a proxy account into the server for some reason, and that proxy was requesting the password.. I think. Why it needed an administrator password, I don't know.

Now, on the Outlook side, it looks as if Outlook 2003 was configured to connect to the exchange server, which I don't believe Exchange was set up for her account. I couldn't delete the plugin to exchange, however, but I did try something else. I switched it to cacheing mode, and all of a sudden outlook, once I closed it and re-opened it, rebuilt her inbox from scratch and such. It hasn't required the password since.

So this thread now takes a new tact: What the heck was going on with Exchange, how can I tell if it is set up right, what is it even used for, and how can I keep this problem from appearing in the future?

exoplasm

Er, Exchange is an e-mail server. You know how there is POP3, SMTP, IMAP all that jazz? Exchange replaces all of that, and is very nice for business setups.

I take it you're not the sysadmin there... is there even one there or was the server just set up by some random computer guy years ago?

I don't know a whole lot about exchange, but I used to administer a hosted exchange server account (not the same as having your own exchange server).

If you are running your own exchange server, the password should be able to be saved or "remembered" by outlook so you don't need to type it in all the time. If you guys were using a hosted server, you would still have to put the password in every time.

It sounds to me like you guys have some stuff setup that no one knows how to use or something. If you guys have a technical person working there, you know the one guy who makes it all work, don't try to work around him when you get problems like this. It's his job to do the tech stuff. If not, get a tech person hired lol.

Athenor

exoplasm wrote:

Er, Exchange is an e-mail server. You know how there is POP3, SMTP, IMAP all that jazz? Exchange replaces all of that, and is very nice for business setups.

I take it you're not the sysadmin there... is there even one there or was the server just set up by some random computer guy years ago?

I don't know a whole lot about exchange, but I used to administer a hosted exchange server account (not the same as having your own exchange server).

If you are running your own exchange server, the password should be able to be saved or "remembered" by outlook so you don't need to type it in all the time. If you guys were using a hosted server, you would still have to put the password in every time.

It sounds to me like you guys have some stuff setup that no one knows how to use or something. If you guys have a technical person working there, you know the one guy who makes it all work, don't try to work around him when you get problems like this. It's his job to do the tech stuff. If not, get a tech person hired lol.

I'm the tech guy, but I didn't set up the system when it was installed. And Im gonna be leaving in a month or two.