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PS3 Save Loading Problems Episode 2

2

Posts

  • theneonlobstertheneonlobster Registered User regular
    edited December 2008
    I'm patient. I have Fallout 3 trophies. But not having to play through the game again would be very nice. Any chance at some PS3-exclusive DLC coming with the fix? :P

    theneonlobster on
  • chilililichililili Registered User new member
    edited December 2008
    I'm patient. I have Fallout 3 trophies. But not having to play through the game again would be very nice. Any chance at some PS3-exclusive DLC coming with the fix? :P

    Jesus they fixed the thing in less than a week and you are seeking compensation? I have SOCOM damn thing has not worked properly since launch and we may not get anything for it. I can wait patiently and am thankful for being kept on the loop in this.

    chililili on
  • ArcadeBossArcadeBoss Registered User new member
    edited December 2008
    And I'm not PATIENT at all. Just give us this save game fix here and we'll download it into USB flash. I don't want to wait for more 2 weeks! Or we require compensation!

    ArcadeBoss on
  • shutumdownshutumdown Registered User regular
    edited December 2008
    kiss off arcadeboss your lucky they r fixing it so fast ...im glad hothead is keeping us up 2 date u can wait or do what i did start a new game and beat it in 1 play through

    shutumdown on
  • ArcadeBossArcadeBoss Registered User new member
    edited December 2008
    EVEN in beat it in 1 play through it frozens screen sometimes :!:

    ArcadeBoss on
  • Jack TangoJack Tango Registered User new member
    edited December 2008
    I mentioned in another thread that I'm having the exact same problem, but on the 360; I hope a fix comes that way, too!

    *crosses fingers*

    Jack Tango on
  • HH JoelHH Joel Registered User regular
    edited December 2008
    Jack Tango wrote: »
    I mentioned in another thread that I'm having the exact same problem, but on the 360; I hope a fix comes that way, too!

    This problem is definitely PS3 specific. Can you detail what you're seeing on 360? i.e. when did you save, is the game crashing or just hanging on the load screen, etc?

    HH Joel on
  • MerZikainMerZikain Registered User regular
    edited December 2008
    Does the fix for their problem also fix mine?

    I haven't been able to play episode 2 at all. When I load the game it goes to the black screen with the animated loading icon then after a moment it goes to a PS3 error screen with this message:

    "Load failed. Your saved data has been copied from another user. Please quit the game and delete the saved data."

    The only saved data is from episode 1 and there's only one user on my system.

    Any ideas?

    MerZikain on
  • Jack TangoJack Tango Registered User new member
    edited December 2008
    HH Joel wrote: »
    Jack Tango wrote: »
    I mentioned in another thread that I'm having the exact same problem, but on the 360; I hope a fix comes that way, too!

    This problem is definitely PS3 specific. Can you detail what you're seeing on 360? i.e. when did you save, is the game crashing or just hanging on the load screen, etc?

    I have a save game point set from the rooftop, just before the final battle. When I try to load it, the game freezes on the load screen.

    Jack Tango on
  • andy99andy99 Registered User regular
    edited December 2008
    Encountered this as well. Good to hear that you have isolated the cause.
    Keep up the good work.

    andy99 on
  • rbankerbanke Registered User new member
    edited January 2009
    So I was playing and everything was going great. I knew of this bug before hand and figured 'well i'll just play it in one sitting'.

    Well, I'm playing along and was just about to fight Dr. Wolfington. I saved just before entering his office. During the fight all of a sudden, i couldnt do anything. The system was NOT froozen, but the battle was. After about 5 minutes, i quit the game and fired it back up. I then was treated to the same bug that everyone here describes. The loading screen spins forever (well in my case forever is at least an hour...).

    I'm too deflated to bother playing it again. Hopefully when they do come up with a patch, they can salvage our saves.

    rbanke on
  • EggyToastEggyToast Jersey CityRegistered User regular
    edited January 2009
    I'm also stuck in the "earlier" spot, almost right after Wolfington.

    EggyToast on
    || Flickr — || PSN: EggyToast
  • ShadowprophetShadowprophet Registered User regular
    edited January 2009
    have there been any updates on the patch for episode 2 yet?
    like most people, I know it's pointless to get on here and wine about the episode 2 load save glitch,

    Still, it's not beyond reason to ask to remain informed about whats going on with that patch?
    i like a lot of us are waiting, and we at least deserve to remain informed,

    Shadowprophet on
  • RavlenRavlen Registered User new member
    edited January 2009
    rbanke wrote: »
    So I was playing and everything was going great. I knew of this bug before hand and figured 'well i'll just play it in one sitting'.

    Well, I'm playing along and was just about to fight Dr. Wolfington. I saved just before entering his office. During the fight all of a sudden, i couldnt do anything. The system was NOT froozen, but the battle was. After about 5 minutes, i quit the game and fired it back up. I then was treated to the same bug that everyone here describes. The loading screen spins forever (well in my case forever is at least an hour...).

    I'm too deflated to bother playing it again. Hopefully when they do come up with a patch, they can salvage our saves.

    I think I know the source of your problem, as something similar happened to me. It happens when wolfington does his "mezmerize" attack... If you are in your item menu and he uses that attack, your menu dissapears, but you are actually still in the menu! Wolfington doesn't attack anymore because the game is waiting for you to make a selection. When you use the D pad to try to do something, you are moving around the (now invisible) menu. If you hit X, then it selects the item, but doesn't use it until you hit X again. So unless you hit X twice, it will seem like the fight is frozen. It's a wierd bug, but not totally game breaking. It happened to me about 3-4 times (I used items a lot when fighting him).

    Ravlen

    Ravlen on
  • rbankerbanke Registered User new member
    edited January 2009
    Ravlen wrote: »
    rbanke wrote: »
    So I was playing and everything was going great. I knew of this bug before hand and figured 'well i'll just play it in one sitting'.

    Well, I'm playing along and was just about to fight Dr. Wolfington. I saved just before entering his office. During the fight all of a sudden, i couldnt do anything. The system was NOT froozen, but the battle was. After about 5 minutes, i quit the game and fired it back up. I then was treated to the same bug that everyone here describes. The loading screen spins forever (well in my case forever is at least an hour...).

    I'm too deflated to bother playing it again. Hopefully when they do come up with a patch, they can salvage our saves.

    I think I know the source of your problem, as something similar happened to me. It happens when wolfington does his "mezmerize" attack... If you are in your item menu and he uses that attack, your menu dissapears, but you are actually still in the menu! Wolfington doesn't attack anymore because the game is waiting for you to make a selection. When you use the D pad to try to do something, you are moving around the (now invisible) menu. If you hit X, then it selects the item, but doesn't use it until you hit X again. So unless you hit X twice, it will seem like the fight is frozen. It's a wierd bug, but not totally game breaking. It happened to me about 3-4 times (I used items a lot when fighting him).

    Ravlen

    Yea, I read you're post when i first visited the forums...unfortunatly i had allready reset my ps3 and bombed my save :( I'm craving this game, so i may just attempt it again and play it straight through anyway.

    rbanke on
  • RavlenRavlen Registered User new member
    edited January 2009
    Well, you can play quite a bit without worrying about saves. If you don't want to burn out on it, this is my suggestion:

    Create a new user on your PS3. Every now and then, go ahead and save the game. Then Quit the game completely. Load the game up again and see if you can load the save file. If you CAN, then you know the save file is OK. Leave the game, go into the "Save Data Utility" and copy this GOOD save to the other PS3 user. Now you have a backup to revert to in case you get hit by the save bug. Continue to make saves, maybe every 20-30 minutes. If you wait too long, you'll get nailed by the bug and you'll have to replay a lot, so a save every 20-30 minutes means you only need to replay 20-30 minutes of the game.

    Then continue playing and occasionally doing the same (save, then load and test the save, then backup the save). This will allow you to take breaks and not worry so much about keeping the PS3 turned on. Eventually, when you are hit by the save bug, you'll know "NOW, I have to play without saving".

    Ravlen

    Ravlen on
  • jwalkjwalk Registered User regular
    edited January 2009
    I played all the way thru it once without problems. Only thing is it would not load my "completed" save game.

    Then I played it thru on Insane level up until the World's Fair, and saved there, and now can't load that save game either.

    I did notice that during the boss battle before that (the robot in the Symposium hall) the power attack icon would often pop up BEHIND the robot, making it hard to see what I'm choosing. I also had a problem where one of the character's regular attack icons would basically reversed - instead of painting a little circle around to indicate it was ready, it would ERASE itself.. when it was ready that circle would be completely blank.

    That's why I saved and was going to reload, but alas...

    jwalk on
  • KlipschedKlipsched Registered User regular
    edited January 2009
    Same problem here. Game will not load after getting the Arsonist trophy.

    Klipsched on
  • ObiwanObiwan Nashville, TNRegistered User regular
    edited January 2009
    How will this implement once it's through sony's QA? Will it happen automagically, or is a patch we must acquire through psn? Because I saved right before the final boss fruit fucker er...thing. and was intending on completing it today. The wait's a little intolerable.

    Obiwan on
  • HH JoelHH Joel Registered User regular
    edited January 2009
    Here's an update: we tested the fix we completed just before xmas as well as we could even though we had reduced staff over the holidays. Sony's QA opened back up this week so they now have the build and we are in their process. I can't say how long that takes (haven't done this patch thing before), but I can say the folks at Sony have been really helpful so I don't anticipate a long wait.

    I'm sorry to report that the patch won't salvage the save files that are already corrupted. Due to the nature of the bug, this wasn't possible.

    We did fix a number of other issues that people reported, most notably the failure to save user settings and the continual green outline on the party members during combat.

    My current best guess is the patch will be out publicly by mid-January. It could go longer depending on what Sony QA says though. I'll keep you posted here. Also, I believe the patch will just show up as available when you launch the game. But if not we'll make sure you know how to get it.

    Thanks for your patience folks. The timing on this issue couldn't have been worse with the proximity to the holiday, but we've been working hard to get the fix out.

    Cheers,
    Joel

    HH Joel on
  • Woo TalesWoo Tales Registered User regular
    edited January 2009
    Wow. As much as I love Penny Arcade, seeing them make fun of games after this is enraging. Glad you guys got a patch in the works, but I'm deleting this game from my system as well as never buying another one.

    What really bothers me is the lack of acknowledgment by Mike and Jerry in their blogs, they could have at least warned us about this rather than let people pay money for a broken game. The fact that the patch doesn't allow you to continue is a huge deal, because be damned if I'm going to sit and play through a game I've almost beaten (I am NOT doing that goddamn Brain Game again!).

    Agh, this really kind of ruins the comic for me beyond this point, because they've created a game with such a crippling bug that they have no real right to be making fun of video games anymore.

    Woo Tales on
  • HH JoelHH Joel Registered User regular
    edited January 2009
    Woo Tales wrote: »
    Wow. As much as I love Penny Arcade, seeing them make fun of games after this is enraging. Glad you guys got a patch in the works, but I'm deleting this game from my system as well as never buying another one.

    What really bothers me is the lack of acknowledgment by Mike and Jerry in their blogs, they could have at least warned us about this rather than let people pay money for a broken game. The fact that the patch doesn't allow you to continue is a huge deal, because be damned if I'm going to sit and play through a game I've almost beaten (I am NOT doing that goddamn Brain Game again!).

    Agh, this really kind of ruins the comic for me beyond this point, because they've created a game with such a crippling bug that they have no real right to be making fun of video games anymore.

    Mike and Jerry aren't responsible for this bug--we at Hothead are. And I can only assume they haven't talked about details of this on their blog because they don't know the technical details of the problem or the fix. We do, and so have been updating you directly here.

    Bugs ship in every game. One of this severity should never have slipped through our QA process but sometimes they do and unfortunately this one did. All we can do it be up front with you guys about it and then fix it as quickly as possible.

    HH Joel on
  • Woo TalesWoo Tales Registered User regular
    edited January 2009
    Well, my main point is that Penny Arcade is a comic about two guys who rip on video games. Those two guys have released a video game of their own that is unplayable at a certain point, which is a pretty significant thing, and they haven't said anything. Jerry likes big words, so here's one for him: hypocrisy.

    The post on the front page of Penny Arcade as we speak talks about how injured Gears of War 2 is by bugs. The one before that was about all the problems Lord of the Rings: Conquest has. But they can't find the time to give a heads-up to consumers of their own product that it has an issue? They don't even have to explain the technical details, just, "Hey, Episode 2 might corrupt your save file, so just hold off until we get a patch ready."

    As a paying customer, this whole thing has just left a bad taste in my mouth.

    Woo Tales on
  • ShadowprophetShadowprophet Registered User regular
    edited January 2009
    bah people gettin pissy because of penny arcade is silly, mike and jerry are comic artists and authors.
    to be honest if someone reads penny arcade and takes their wit their banter as serious. I feel sorry for people that are that gullible, They intend for their comics to be funny, to make people laugh. To honeslty think they are incapable of making a mistake is insain, I assume they are human beings after all, people need to just chill and at least give others the slack to make a mistake, I agree that mike and jerry are not directly responsible for the bug. however, i dont blame hothead either.

    Shit just plainy will happen, besides anyone who gets completely bent out of shape about a bug that hothead addressed and promised a fix for soon, are nothing but impatient forum trolls looking for a moment of attention. mayby they didnt get enough hugs from their mommys or something.

    All i was after was an update, and we got that, im happy with that,,

    Shadowprophet on
  • ObiwanObiwan Nashville, TNRegistered User regular
    edited January 2009
    I'm just pissed that my save won't work after the patch.

    Obiwan on
  • Woo TalesWoo Tales Registered User regular
    edited January 2009
    Hey now, I don't think it's too much to ask that I be warned before buying it that there's a fundamental problem that needs fixing. But I guess that would mean they lose money or something, and they can't have that.

    Also, I mean no disrespect to HotHead. Apart from the glitch near the end they made an otherwise good game, and I acknowledge that they worked hard on it. Bugs happen, it's all good.

    Maybe I'd re-play the game if there was a way to skip the Brain puzzle, lol.

    Woo Tales on
  • MerZikainMerZikain Registered User regular
    edited January 2009
    Well then you can chalk it up to lesson learned. And from now on do a google search for "<game name here> issues" if you don't want it to happen again. But seriously though, I think you're over reacting. It's not like you're going to have to pay for the game again and they're fixing the problem.

    MerZikain on
  • Woo TalesWoo Tales Registered User regular
    edited January 2009
    Yeah, for every game I buy it should be my responsibility to find out if there are bugs that will require me to play through the entire game again.

    Woo Tales on
  • MerZikainMerZikain Registered User regular
    edited January 2009
    Yes.

    If there is an issue with a game after its release it's not because the developers said, "oh screw it, no one will notice." It's because it slipped through and users will find it and then make posts like these about them. The information is readily available for you to find if you take the 3 seconds it takes to do so. You can't expect them to call you up and say, "hey joe, yeah about that game, we fucked up."

    If you're so concerned about buying a game with bugs, don't ever buy another game. They all have bugs. Fortunately companies like Hot Head do what they can to fix them.

    MerZikain on
  • EggyToastEggyToast Jersey CityRegistered User regular
    edited January 2009
    Hey, I for one appreciate that HH is keeping us in the loop. I also appreciate that they worked on it over the holidays, as I'm also in an industry that typically shuts down over the xmas-nye span. Nothing's worse than coming in from vacation, or being the only guy in that day, and having a big problem take a huge dump on your desk.

    I typically play games slowly, so I usually end up getting an update for a game in the middle of playing it. The fact that I had played PAA:OTRSPOD for quite a length of time means that I had fun, and while it sucks that I lose my save, oh well -- I'll have fun playing this game again. It's short -- I can tolerate it. And the fact that some other bugs got fixed as well will make it that much more worth it.

    If it was a crappy game with bad bugs, yeah, that'd suck. This one's pretty damn entertaining, though, which is why we're all anxious for this fix to come in. I'm looking forward to it because then I can pick it up again.

    Kudos for the quick fix, HH.

    EggyToast on
    || Flickr — || PSN: EggyToast
  • Woo TalesWoo Tales Registered User regular
    edited January 2009
    Again, I'm saying that Tycho should have said something in HIS BLOG about it, warning people to wait until they have a patch ready. I have no problem with HotHead, they're doing their best.

    Woo Tales on
  • MerZikainMerZikain Registered User regular
    edited January 2009
    His blog isn't a source for info about the game.

    Honestly, I think I speak for everyone else when I say, we get it, you're not happy. You've had your bitch and whine now get over it and drop it.

    Plus I'm sure everyone is sick of our little back and forth here so regardless I'm moving on.

    Hope Sony hurries the release so I can play the game ^_^

    MerZikain on
  • d4rkenedd4rkened Registered User new member
    edited January 2009
    I call bullshit on you not being able to fix the save files, it's you WON'T. Whether it's sony's policy to not let you alter the saves or you're just being lazy I'm a software developer myself I really don't believe your words at all about the save file. Especially when you factor in the PC save file was just a text file where you had attributes with a toggle flag to determine most of the stuff about the game.

    d4rkened on
  • LukeatronLukeatron Registered User new member
    edited January 2009
    I call bullshit on you being a software developer. At very least you're an extremely wet behind the ears developer. Data can get corrupted at any point in the course of it's being handled, including before it makes it's way to storage. If I were to shit in your hand and ask you to turn it back into the cheeseburger it used to be, would your inability to do so be because you're lazy?

    Your assumptions betray your massive lack of understanding of the subject.

    Lukeatron on
  • MerZikainMerZikain Registered User regular
    edited January 2009
    XD

    Okay, that cheeseburger thing really cracked me up, I'm gonna have to remember that one.

    MerZikain on
  • EvilMonkeyEvilMonkey Registered User regular
    edited January 2009
    As a consumer I applaud HH's effort in discussing/fixing the problem. Even if the bug were to be mentioned in a blog post odds are I would miss it, and this is why I have no problems with the discussion being found here instead.

    As a console gamer I weep at how (I can only assume) the combination of more complicated hardware and a lax QA process has pushed us to a PC-style reliance on patches. It wasn't long ago that I would laugh at people who warned about researching a console game for game-ending glitches before purchase. Unfortunately those days seem to have passed.

    EvilMonkey on
    [PSN: SciencePiggy] [Steam]
  • radewagonradewagon Registered User new member
    edited January 2009
    I am surprised that people are defending Gabe and Tycho's refusal to speak in their blogs about this glitch. It is their responsibility to their fans to make this known. I realize that penny arcade is a comic first and a video game second, but keep this in mind. When you visit the penny arcade webpage, you see the blog before you see the comic. The other thing is that they take the time to promote their game in their blogs, so it is very hypocritical to not mention the game's defects when they are as serious as this.
    Another thing..... HH went on holiday? Reduced staff? Tested the game as "well" as they could before sending the patch to sony? They made a game with a game ending glitch. They patched the game and my save file can't be salvaged? And they only tested the patch "well" because they went on holiday? Take the extra time and make sure it's perfect. I know they're a small developer, but come on. The economy is in trouble. They need to keep what little business they have.
    The 360 version was seriously bugged and then the PS3 one, which had extra development time also had a serious bug. I have really lost my ability to trust HH as a game developer. At fifteen bucks a pop, I expect better. Street Fighter Remix is the kind of quality I expect. A polished game. Not a beta.
    Lastly, I do not applaud HH for fixing this issue because I do not applaud people for simply doing their job. Now, if they had done their job properly the first time, then I would applaud them for a job well done. But to applaud just for doing their job (regardless of the end result), no thanks. I do not applaud you HH. I shake my head and let you know you mussed things up.
    I will be checking the boards for game ending glitches before purchasing another penny arcade game.

    radewagon on
  • andy99andy99 Registered User regular
    edited January 2009
    Man... What a bunch of whiners. There was a bug. It happens. Being in SW development myself I can tell you it's not that rare. Remember Little Big Planet being delayed??? They tested that one too and I guess they didn't have the arabic speaker in that day cause they missed something.

    The game is fun and now HH has learned one more thing to test for. Sitll at $15 it's a bargin.

    I'm going to play through a 3rd time to complete it and I look forward to ep 3.

    andy99 on
  • LukeatronLukeatron Registered User new member
    edited January 2009
    As a fellow developer I know that there is nobody out there more disappointed by this than the guys at Hot Head. No one ever wants to ship a product with bugs but the fact of the matter is that even the most simple modern software system is incredibly complex. On top of that, you're often licensing third party libraries which are frequently not thoroughly documented and completely opaque as to what exactly is happening under the hood. In short, the sheer number of variables in the quality control equation is so large that the possibility of shipping a completely bug free product approaches zero. It's unfortunate that one so serious made it into the release but it happens and you can be sure that Hot Head will be adjusting their processes to ensure this type of error doesn't happen again.

    So any one who feels the need to throw an emo tantrum over a hitch in their $15 game, save your breath. No body cares if you won't buy another game from the developer because you only represent a tiny insignificant fraction of the user base. The rest of us lapping at the sweet sweet nectar of the Penny Arcade content will more than make up for your childish demands of utter perfection.

    Lukeatron on
  • ShadowprophetShadowprophet Registered User regular
    edited January 2009
    To most people who bought episode 2, they bought it pretty close to the launch window,
    I feel very sorry people who are still feeling the impact of a whoping 15 dollar purchase after this much time,

    To those people I submit the following question. if money is so tight for you, are you sure you spent it in the right place to begin with?

    no im not implying anything or dissing peoples situations, it's just, to a lot of people fifteen dollars in this day and age isn't very much more then pocket change.
    "I think the majority of people will agree with that"..

    Shadowprophet on
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