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G5 mouse stuffing up

The Black HunterThe Black Hunter The key is a minimum of compromise, and a simple,unimpeachable reason to existRegistered User regular
edited January 2009 in Help / Advice Forum
It switches between the accuracy, and therefore speed levels and switches back at random, and sometimes just dies for 10 seconds or so.

How can I go about fixing this?

The Black Hunter on

Posts

  • DVGDVG No. 1 Honor Student Nether Institute, Evil AcademyRegistered User regular
    edited January 2009
    The Black Hunter wrote: »
    It switches between the accuracy, and therefore speed levels and switches back at random, and sometimes just dies for 10 seconds or so.

    How can I go about fixing this?

    I couldn't find anything concrete about a G15 Mouse (Keyboard, yes, not Mouse). Is it wireless, and if so have you tried replacing the batteries?

    Otherwise, I would just call Logitech and get them to replace it.

    DVG on
    Diablo 3 - DVG#1857
  • The Black HunterThe Black Hunter The key is a minimum of compromise, and a simple, unimpeachable reason to existRegistered User regular
    edited January 2009
    It is a month and a half out of warranty, and not wireless

    The Black Hunter on
  • Enos316Enos316 Registered User regular
    edited January 2009
    I think you mean the G5, right? I have the same one. There are firmware upgrades on the logitech site, but be careful, I almost bricked mine when I did it. Also, make sure the accuracy plus/minus buttons aren't jammed up.

    But if it really seems to change levels by itself I would first try an uninstall/reinstall with the latest drivers. If that doesn't get it go for a firmware upgrade and pray.

    Enos316 on

    Enos.jpg
  • SpamSpam Registered User regular
    edited January 2009
    You mean the G5 mouse then? When you say its out of warranty, do you mean the years warranty you'll get from the shop, or the 3 year one with logitech itself? I didn't think the G5's had been out that long.

    Spam on
  • SpamSpam Registered User regular
    edited January 2009
    Try the mouse on a different PC to see if it has the same issues btw.

    Can also try it without the setpoint software installed, or do a uninstall of setpoint and a clean reinstall of latest version.

    The random DPI switching sounds like a faulty mouse tho, so I'd double check how long you've had it for and see if you can't get it replaced by logitech. Hell, even if you've had it longer than 3 years, phone them up, quote them the serial number, tell them you can't remember when you got it and ask if you can't get it replaced. There's a good chance they'll swap it out for you anyhow.

    Spam on
  • The Black HunterThe Black Hunter The key is a minimum of compromise, and a simple, unimpeachable reason to existRegistered User regular
    edited January 2009
    Alrighty, cheers guys

    The Black Hunter on
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