Bastards came into our drive in last night with about a minute left until we closed. I almost had everything cleaned and the bastard wanted four double cheeseburgers, three orders of tots, two orders of fries... wouldn't be bad if I could press a button like a McDonald's and have the press make my shit, but I had to actually cook the damn things.
I wasn't pleased.
I considered driving through a wendy's front glass one time when it was 11:55 and they wouldn't serve me at the drive through because they said they were closed (they close at midnight).
Yeah, I realize you got to go home n all that, but nobody gets out on time, anywhere.
I didn't plan to necessarily get out on time, because I can't clean certain things until we are actually closed, but still.
A lot of times your clock is off from the restaurants. I know when I get to work at x:01, which happens often, somehow ten minutes passes between the ten foot walk between my car to the drive-in. 11:55 in your car is 12:00 on their machines, for me, atleast. Maybe they were just being cocks.
I always feel bad going into a store with like 5 minutes to close, I know everyone working is thinking "that asshole better be quick!" and I try to be. Sometimes you just need to get that $product right away tonight.
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Blake TDo you have enemies then?Good. That means you’ve stood up for something, sometime in your life.Registered Userregular
First rule of private non work mobile phones. You are the boss of them and the only person above you is your phone company. You had every right not to take her calls. I would've told her that it's my phone and as such I have the right to screen calls on it. If she would like me to answer the phone then she can ring on a phone that the company pays for.
I don't answer my phone if it's work. Ever. I told them this. I told them that on my days off I plan things to do, and I don't plan on coming in, so I don't answer my phone if it's not friends or family. The still try and call, I love it. It's that feeling when Peter in Office Space checks his messages after sleeping in and there's like 20 from Lumbergh.
Wait until you have a real job in the real world.
As an I.T. Manager I'm on call 24x7x365 and they will call my cell phone, home phone, work phone, email the blackberry, or anything else they need to do to get ahold of me where ever I am any time they want.
I just make them pay my personal cell phone bill.
I also charge them any time I'm called on my vacation days. I took 5 days about 3 weeks ago, they called 3 of the days costing about 30 minutes of my time total. I got all 3 days back just because they called for help.
I also let my crew take the old I.T. related gear into the field behind us and beat it into pieces. I call it a "Team Building" exercise.
The difference being here though is that since they pay your phone bill, it is their phone, so they can call who they want on it.
I always feel bad going into a store with like 5 minutes to close, I know everyone working is thinking "that asshole better be quick!" and I try to be. Sometimes you just need to get that $product right away tonight.
But you know what you're looking for, right?
See, we'd get those assholes who come in with five minutes left and want to ask stupid questions for a half hour before settling on a computer package they wanna buy, and then want to start an application for financing.
Anyway, I'll never have to deal with that again. Joy!
"Lady, there are three tornadoes in the area. Three. That's three killer funnel clouds saying "Stay home!" as loud as mother nature possibly can. What could possibly lure you out here?"
Toys R Us closes at 9 pm, except for the Christmas season, where we close at 10 pm or possibly 12 am, depending on how close it is to Christmas. As it stands now, the story takes place at 9:20 pm.
Guy comes in THROUGH the exit door, walks by three associates, and stands at the service desk. We all stare at him. He says nothing. Finally, the girl working the service desk asks him what he's doing. He starts going off about how we had something for a higher price than Walmart, and that after shopping, he went over there and not only found what he was looking for, he had noticed that they had stuff we didn't. He basically went on a, "I want my money back, you guys are supposed to have everything because you're a specialty store, etc etc."
She simply replied that the store was closed and that he could come back when we opened, but right now, she can't do anything because we closed all the registers 20 minutes ago because, you know, the store is closed. Technically, he was breaking and entering, since the exit door is only open for our restock guys to come in at night to work on the store after hours during the spring season. He got all pissy and demanded that we serve him right then and there, since he drove all the way from Walmart back to here (not our fault) and wanted his money back. We all told him that we were closed, again (Why don't customers seem to understand that? I was ringing people up until fifteen after because people took their damn sweet time shopping after hours) and that if he wanted to speak to a manager about us refusing to help him, he could come in tomorrow morning and do so.
"I'll be sure to speak to them softly." He said smugly, and then promptly stormed out.
Toys R Us closes at 9 pm, except for the Christmas season, where we close at 10 pm or possibly 12 am, depending on how close it is to Christmas. As it stands now, the story takes place at 9:20 pm.
Guy comes in THROUGH the exit door, walks by three associates, and stands at the service desk. We all stare at him. He says nothing. Finally, the girl working the service desk asks him what he's doing. He starts going off about how we had something for a higher price than Walmart, and that after shopping, he went over there and not only found what he was looking for, he had noticed that they had stuff we didn't. He basically went on a, "I want my money back, you guys are supposed to have everything because you're a specialty store, etc etc."
She simply replied that the store was closed and that he could come back when we opened, but right now, she can't do anything because we closed all the registers 20 minutes ago because, you know, the store is closed. Technically, he was breaking and entering, since the exit door is only open for our restock guys to come in at night to work on the store after hours during the spring season. He got all pissy and demanded that we serve him right then and there, since he drove all the way from Walmart back to here (not our fault) and wanted his money back. We all told him that we were closed, again (Why don't customers seem to understand that? I was ringing people up until fifteen after because people took their damn sweet time shopping after hours) and that if he wanted to speak to a manager about us refusing to help him, he could come in tomorrow morning and do so.
"I'll be sure to speak to them softly." He said smugly, and then promptly stormed out.
...What does that even mean?
Speak softly and carry a big stick. Of course I have no idea why he would use a piece of that quote (assuming he was even drawing from that) in that situation. Was he drunk?
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ZephosClimbin in yo ski lifts, snatchin your people up.MichiganRegistered Userregular
edited March 2007
its just him asserting that he has the power in the situation (or so he perceives.) , and that he is informing you he will speak lightly of it to your superiors... its the whole "Customer is always right" mindset. This guy expects your managers to cave and bow to his every demand that you are fired next time you come in.
I believe he plans on being there before the managers in the parking lot with some sort of extra elongated piece of wood. It will probably do the talking for him.
another thing that bugs me happened again tonight, happens a lot and I don't know if their argument was legitimate or not since I was pretty busy and could only hear over the speakers.
We have, I'm going to say, about 18 spots in our drive in. Needless to say if they're all full then we're pretty fucking busy. Our goal time to get food out is 3:30, but that rarely happens when we have the whole screen full of orders and same with the drink people up front making ice cream and such (this is a Sonic.) Some lady gets uppity about how we're taking too long and everything then we tell her it's on it's way out. Well we exaggerated, our carhops were loading a few orders onto the try to help a couple of people out at once, since we didn't rush the damn thing out to her she buzzes back in, screaming, "NO! NO! I'VE CHANGED MY MIND! JUST GIVE ME MY MONEY BACK! NOW!" (She paid with a credit card.)
I don't know, I just have a hard time taking people serious who bitch about fast food service. I know this is G&T, but... ya.
One night working Taco Bell the wait was 45 minutes for the inside, people were walking out. The manager was like, well, free money!
Same store, one of the other managers, when I opened at 8 they'd open a register with no money, ring up waters and have someone else pushing the clear order button on serving line just to get their average times down. If they hadn't cheated they'd have been clocked at 45 minute waits all night long.
Course I heard the pot was pretty good.
Didn't get any, but the freezer sure stunk from it.
Glad they got their asses handed to them for child labor law violations and shorting paychecks.
Edit: Oh, and someone mentioned UPS and full-time, well yeah it's hard to get full time on there. but it's mostly because it takes 6 hours from the first plane landing to the last plane taking off for a nightly revolution. A couple of crews might be able to find busy work to make it a seven hour job but it'd be near impossible to make it an eight hour job.
Load and Unload of planes takes 6 hours start to finish, Sorting package crews are there only for 4 hours. How would you make more full time jobs?
Oh and they offer retirement and healthcare benefits and pretty decent pay to part timers with 6 or 9 months seniority (don't remember how long I was there when it kicked in).
its just him asserting that he has the power in the situation (or so he perceives.) , and that he is informing you he will speak lightly of it to your superiors... its the whole "Customer is always right" mindset. This guy expects your managers to cave and bow to his every demand that you are fired next time you come in.
Which is funny, because we told a manager right after it happened, and she laughed it off and said she'd write a note for the opening manager about it tomorrow morning. If anything comes of it, I'll post a follow up of it tomorrow night, simply because I find the whole thing amusing.
Recently got a job at a call center activating credit cards.
My own desk/semi-cubicle-thing, $10/hr, benefits, and about 6 hours of free time in an 8 hour shift to play my DS or read whatever the hell I want.
This made my day:
"Sorry, did you say your card was from Nintendo of America?"
"Uh, yes."
"That's awesome, I have my DS sitting in front of me."
"Hey, me too!"
Anyone still in retail... jobfinder.com or monster.com. After a week of having my shitty done-in-5-minutes retail resume up on Monster, I had three calls and a dozen emails for receptionist-type and call-center-type jobs.
I believe he plans on being there before the managers in the parking lot with some sort of extra elongated piece of wood. It will probably do the talking for him.
Man, if you people only knoew how many managers I wanted to great that way.
What the hell am I thinking, I'm willing to bet that every person whose ever had a job has the exact same list somewhere in the back of there mind.
its just him asserting that he has the power in the situation (or so he perceives.) , and that he is informing you he will speak lightly of it to your superiors... its the whole "Customer is always right" mindset. This guy expects your managers to cave and bow to his every demand that you are fired next time you come in.
Which is funny, because we told a manager right after it happened, and she laughed it off and said she'd write a note for the opening manager about it tomorrow morning. If anything comes of it, I'll post a follow up of it tomorrow night, simply because I find the whole thing amusing.
I was going to say, I generally always gave managers a heads-up just after the incident if I thought people were going to pursue something like that. If nothing else, you can get it in their heads that you couldn't have done anything for them at that point, so you don't have to explain after the fact that the customer was being a dick.
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ZephosClimbin in yo ski lifts, snatchin your people up.MichiganRegistered Userregular
edited March 2007
yeah, i dont know how a manager could not side with you guys on that one.
EB Stop people, I overheard somewhere, and this is just word-of-mouth, that somehow Nintendo has withheld some Wiis and they'll be more available in April. T/F?
EB Stop people, I overheard somewhere, and this is just word-of-mouth, that somehow Nintendo has withheld some Wiis and they'll be more available in April. T/F?
The rumor is that nintendo stopped production as they hit their max unit production for their fiscal year and since april is the start of their fiscal year, that means more will be produced.
EB Stop people, I overheard somewhere, and this is just word-of-mouth, that somehow Nintendo has withheld some Wiis and they'll be more available in April. T/F?
The rumor is that nintendo stopped production as they hit their max unit production for their fiscal year and since april is the start of their fiscal year, that means more will be produced.
I'm really up on production and max profits or whatever, but why would they stop their mass production? I mean hell you can't leave a Wii on shelves for half an hour and they wanted to stop production for the fiscal year?
One night working Taco Bell the wait was 45 minutes for the inside, people were walking out. The manager was like, well, free money!
Same store, one of the other managers, when I opened at 8 they'd open a register with no money, ring up waters and have someone else pushing the clear order button on serving line just to get their average times down. If they hadn't cheated they'd have been clocked at 45 minute waits all night long.
Course I heard the pot was pretty good.
Didn't get any, but the freezer sure stunk from it.
Glad they got their asses handed to them for child labor law violations and shorting paychecks.
Edit: Oh, and someone mentioned UPS and full-time, well yeah it's hard to get full time on there. but it's mostly because it takes 6 hours from the first plane landing to the last plane taking off for a nightly revolution. A couple of crews might be able to find busy work to make it a seven hour job but it'd be near impossible to make it an eight hour job.
Load and Unload of planes takes 6 hours start to finish, Sorting package crews are there only for 4 hours. How would you make more full time jobs?
Oh and they offer retirement and healthcare benefits and pretty decent pay to part timers with 6 or 9 months seniority (don't remember how long I was there when it kicked in).
45 minute wait at taco bell? how is that possible. Was everyone ordering 30 chalupas per person or what?
My manager at Sonic, though, told me that once she had this pot head back there and a new guy cooking and two new carhops and actually told people when they buzzed in that it would be a 20-30 minute wait.
another thing that bugs me happened again tonight, happens a lot and I don't know if their argument was legitimate or not since I was pretty busy and could only hear over the speakers.
We have, I'm going to say, about 18 spots in our drive in. Needless to say if they're all full then we're pretty fucking busy. Our goal time to get food out is 3:30, but that rarely happens when we have the whole screen full of orders and same with the drink people up front making ice cream and such (this is a Sonic.) Some lady gets uppity about how we're taking too long and everything then we tell her it's on it's way out. Well we exaggerated, our carhops were loading a few orders onto the try to help a couple of people out at once, since we didn't rush the damn thing out to her she buzzes back in, screaming, "NO! NO! I'VE CHANGED MY MIND! JUST GIVE ME MY MONEY BACK! NOW!" (She paid with a credit card.)
I don't know, I just have a hard time taking people serious who bitch about fast food service. I know this is G&T, but... ya.
I'm usually fairly lenient towards fast-food people, especially when they're busy. The main reason is that I don't want them spitting/jizzing/whatever you guys do into my food if I piss them off, but I also understand that things can get pretty crazy sometimes, so I try to be patient when it takes a long time. However, last weekend, I stopped at a Sonic that is usually pretty quick with their orders. All I want is a regular chocolate cream pie shake, and they aren't very busy at all. Maybe me and three other cars. So I pull up, and the first thing I notice is wrong is that it takes them five minutes to even answer me after I push the button. They finally take my order (I had to repeat it three times), and the little screen that would normally show my total goes blank. I think it's a glitch or something and I'll just wait to pay when they bring it out.
FIFTEEN MINUTES LATER, the total finally shows up, and I realize that they JUST put my order in. Feeling my blood pressure go up, I stop and think, don't get worked up, it's just stupid shake. So I calm down, pull out my debit card and pay for it so I can just grab it and go when they bring it out in a couple of minutes. Ten more minutes later, I'm still sitting there waiting, meaning I've been sitting there for half-an-hour already for one stupid shake. I look around and realize all the other cars are there too, and a couple of people have gotten out of there cars and look seriously pissed.
Finally, a girl comes out with a tray carrying a couple of orders, one of them being my shake. She starts toward my car, but then two ladies in a car closer to the door noticed she wasn't heading for them, and so they get out of their car and start yelling and cursing at the girl. I still just want my shake, so I jump out of my car too so I can grab it and get out of there. However, I sometimes forget that I'm a pretty big guy and can look kind of intimidating to people who don't know me. Apparently this girl thought I was coming over to mess her up or something, because she gets this scared look on her face and immediately runs back inside and locks the door. Of course I wasn't - I'd already paid, so I just wanted to grab my shake and go - I wasn't even going to yell at her.
So I'm kind of confused and getting increasingly pissed off, and I see her inside breaking out in tears and talking to her manager. He comes out and tells all of us that we need to get in our cars or else he's going to call the police and have us charged with assault. I really felt like I was in bizarro world. Anyway, after many angry words were exchanged between all of us, they eventually get my shake out to me and I get out of there as fast as I can. I know that Sonic is usually pretty good, but I will never go back there again thanks to that one bad experience. It was really awful.
The worst thing is, the shake wasn't even very good. I just know someone dipped his penis into it.
another thing that bugs me happened again tonight, happens a lot and I don't know if their argument was legitimate or not since I was pretty busy and could only hear over the speakers.
We have, I'm going to say, about 18 spots in our drive in. Needless to say if they're all full then we're pretty fucking busy. Our goal time to get food out is 3:30, but that rarely happens when we have the whole screen full of orders and same with the drink people up front making ice cream and such (this is a Sonic.) Some lady gets uppity about how we're taking too long and everything then we tell her it's on it's way out. Well we exaggerated, our carhops were loading a few orders onto the try to help a couple of people out at once, since we didn't rush the damn thing out to her she buzzes back in, screaming, "NO! NO! I'VE CHANGED MY MIND! JUST GIVE ME MY MONEY BACK! NOW!" (She paid with a credit card.)
I don't know, I just have a hard time taking people serious who bitch about fast food service. I know this is G&T, but... ya.
I'm usually fairly lenient towards fast-food people, especially when they're busy. The main reason is that I don't want them spitting/jizzing/whatever you guys do into my food if I piss them off, but I also understand that things can get pretty crazy sometimes, so I try to be patient when it takes a long time. However, last weekend, I stopped at a Sonic that is usually pretty quick with their orders. All I want is a regular chocolate cream pie shake, and they aren't very busy at all. Maybe me and three other cars. So I pull up, and the first thing I notice is wrong is that it takes them five minutes to even answer me after I push the button. They finally take my order (I had to repeat it three times), and the little screen that would normally show my total goes blank. I think it's a glitch or something and I'll just wait to pay when they bring it out.
FIFTEEN MINUTES LATER, the total finally shows up, and I realize that they JUST put my order in. Feeling my blood pressure go up, I stop and think, don't get worked up, it's just stupid shake. So I calm down, pull out my debit card and pay for it so I can just grab it and go when they bring it out in a couple of minutes. Ten more minutes later, I'm still sitting there waiting, meaning I've been sitting there for half-an-hour already for one stupid shake. I look around and realize all the other cars are there too, and a couple of people have gotten out of there cars and look seriously pissed.
Finally, a girl comes out with a tray carrying a couple of orders, one of them being my shake. She starts toward my car, but then two ladies in a car closer to the door noticed she wasn't heading for them, and so they get out of their car and start yelling and cursing at the girl. I still just want my shake, so I jump out of my car too so I can grab it and get out of there. However, I sometimes forget that I'm a pretty big guy and can look kind of intimidating to people who don't know me. Apparently this girl thought I was coming over to mess her up or something, because she gets this scared look on her face and immediately runs back inside and locks the door. Of course I wasn't - I'd already paid, so I just wanted to grab my shake and go - I wasn't even going to yell at her.
So I'm kind of confused and getting increasingly pissed off, and I see her inside breaking out in tears and talking to her manager. He comes out and tells all of us that we need to get in our cars or else he's going to call the police and have us charged with assault. I really felt like I was in bizarro world. Anyway, after many angry words were exchanged between all of us, they eventually get my shake out to me and I get out of there as fast as I can. I know that Sonic is usually pretty good, but I will never go back there again thanks to that one bad experience. It was really awful.
The worst thing is, the shake wasn't even very good. I just know someone dipped his penis into it.
Our Sonic is like... Top of the World in Mystery Shops or whatever, so we never dick around when it comes to any order. The worst I've seen is someone has called in their order and we've accidentally forgotten to hit the "Total" button to send it to the cooks and carhops, but those are times we haven't been busy and they customer can't tell.
At our store we don't do anything to customer food, we'd really like to and I'm sure we could if we really wnated to, but we just don't feel that pissed off to do it. We usually just roll our eyes at the, "WHERE IS MAH FOOD?!" when you can hear their double chins flapping over the speaker.
Big DookieSmells great!Houston, TXRegistered Userregular
edited March 2007
Yeah, I know it probably doesn't happen as much as I think it does, but I'm still pretty paranoid about it. I've just heard too many horror stories I guess.
Oh man, even though I quite there about a month ago, my old job is still hysterical.
I was the Takeaway Supervisor, there were 3 restaurant supervisors and a head fryer. On top of this, there is Pete, who owns the company.
So, after about a year of dealing with his shit, I resigned, and told him in person that it was his favouritism and lack of sensitivity that pushed me over the edge.
About a week later, Rhiannon (one of the Restaurant Managers) hands in her notice, saying the same thing.
A week after that, Kev the head fryer does the same, with the same reason.
And what news do I get today? Pete (in his infinite wisdom) told everyone very publicly that the only manager he has any faith in is Alica. And I mean told everyone. Including me, Rhi and Kev's replacements.
And most funnily, Barbara, who'se been with the company as a manager for twenty years.
EB Stop people, I overheard somewhere, and this is just word-of-mouth, that somehow Nintendo has withheld some Wiis and they'll be more available in April. T/F?
The rumor is that nintendo stopped production as they hit their max unit production for their fiscal year and since april is the start of their fiscal year, that means more will be produced.
I'm really up on production and max profits or whatever, but why would they stop their mass production? I mean hell you can't leave a Wii on shelves for half an hour and they wanted to stop production for the fiscal year?
I don't think they stopped production... just shipping. When most stores nationwide don't receive Wiis for weeks, and suddenly get notice that they will probably see a very nice shipment of them come in, it's pretty obvious that the systems were held back.
Finally, a girl comes out with a tray carrying a couple of orders, one of them being my shake. She starts toward my car, but then two ladies in a car closer to the door noticed she wasn't heading for them, and so they get out of their car and start yelling and cursing at the girl. I still just want my shake, so I jump out of my car too so I can grab it and get out of there. However, I sometimes forget that I'm a pretty big guy and can look kind of intimidating to people who don't know me. Apparently this girl thought I was coming over to mess her up or something, because she gets this scared look on her face and immediately runs back inside and locks the door. Of course I wasn't - I'd already paid, so I just wanted to grab my shake and go - I wasn't even going to yell at her.
(Puts on the Devil's Advocate hat.)
The girl was probably new-ish and seeing that many pissed off people probably spooked her.
Another possibility is that she had been attacked before. (Fast food can really bring out the crazies that think they can get away with making employees their whipping boys/girls.) The manager that threatened to call the police was probably just looking out for her safety.
On the subject of death and daemons disappearing: arrows sure are effective in Lyra's universe. Seems like if you get shot once, you're dead - no lingering deaths with your daemon huddling pitifully in your arms, just *thunk* *argh* *whoosh*. A battlefield full of the dying would just be so much more depressing when you add in wailing gerbils and dogs.
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HardtargetThere Are Four LightsVancouverRegistered Userregular
Finally, a girl comes out with a tray carrying a couple of orders, one of them being my shake. She starts toward my car, but then two ladies in a car closer to the door noticed she wasn't heading for them, and so they get out of their car and start yelling and cursing at the girl. I still just want my shake, so I jump out of my car too so I can grab it and get out of there. However, I sometimes forget that I'm a pretty big guy and can look kind of intimidating to people who don't know me. Apparently this girl thought I was coming over to mess her up or something, because she gets this scared look on her face and immediately runs back inside and locks the door. Of course I wasn't - I'd already paid, so I just wanted to grab my shake and go - I wasn't even going to yell at her.
(Puts on the Devil's Advocate hat.)
The girl was probably new-ish and seeing that many pissed off people probably spooked her.
Another possibility is that she had been attacked before. (Fast food can really bring out the crazies that think they can get away with making employees their whipping boys/girls.) The manager that threatened to call the police was probably just looking out for her safety.
i think the bigger issue is that it took over 30 minutes to get his single shake. He wasn't saying the girl was in the wrong
Only he didn't come back first thing. He came back around 4 pm, and my friend who witnessed the whole spectacle last night was working the service desk. This was the story as she told it to me:
The guy gets up to the desk and goes, "You remember me from last night, right?" She simply tells him yes. There's a pause where she's just staring at him.
"You know, I'm still really mad from last night." More staring. She goes through his return, and all the while he goes on about how K-Mart (not Walmart, per his story last night) had a better stock than us concerning the Cars diecast figures he purchased last night. She just kinda goes, "Well, okay..."
He then proclaims that he is thoroughly unsatisfied with our store and plans to write up his story and post it on the internet.
I will be looking. I hope to God I find it. If I do, I'm posting it in the break room along with a summary of what actually happened, just for laughs.
Toys R Us closes at 9 pm, except for the Christmas season, where we close at 10 pm or possibly 12 am, depending on how close it is to Christmas. As it stands now, the story takes place at 9:20 pm.
Guy comes in THROUGH the exit door, walks by three associates, and stands at the service desk. We all stare at him. He says nothing. Finally, the girl working the service desk asks him what he's doing. He starts going off about how we had something for a higher price than Walmart, and that after shopping, he went over there and not only found what he was looking for, he had noticed that they had stuff we didn't. He basically went on a, "I want my money back, you guys are supposed to have everything because you're a specialty store, etc etc."
She simply replied that the store was closed and that he could come back when we opened, but right now, she can't do anything because we closed all the registers 20 minutes ago because, you know, the store is closed. Technically, he was breaking and entering, since the exit door is only open for our restock guys to come in at night to work on the store after hours during the spring season. He got all pissy and demanded that we serve him right then and there, since he drove all the way from Walmart back to here (not our fault) and wanted his money back. We all told him that we were closed, again (Why don't customers seem to understand that? I was ringing people up until fifteen after because people took their damn sweet time shopping after hours) and that if he wanted to speak to a manager about us refusing to help him, he could come in tomorrow morning and do so.
"I'll be sure to speak to them softly." He said smugly, and then promptly stormed out.
...What does that even mean?
Man, I'm reminded of this comic. Or really anything by Shortpacked. Having spent even a small amount of time in comic shops I can't even imagine what kinda shit you have to put up with at a Toy Store.
Tell me, which is more annoying, the 500 pound guy with a triple chin bitching that his Optimus Prime has a scuff mark, or the 30 year old yuppie bitch with absolutely no frustration tolerance flipping out because she had to wait 5 minutes to talk to someone?
Man, I'm reminded of this comic. Or really anything by Shortpacked. Having spent even a small amount of time in comic shops I can't even imagine what kinda shit you have to put up with at a Toy Store.
Tell me, which is more annoying, the 500 pound guy with a triple chin bitching that his Optimus Prime has a scuff mark, or the 30 year old yuppie bitch with absolutely no frustration tolerance flipping out because she had to wait 5 minutes to talk to someone?
The latter. I'm used to the former because I've been around people like that most of my life, but there's nothing more annoying than a bitchy soccer mom wanting a discount or some sort of benefit for "wasting her time" by putting her in a friggin line.
The latter. I'm used to the former because I've been around people like that most of my life, but there's nothing more annoying than a bitchy soccer mom wanting a discount or some sort of benefit for "wasting her time" by putting her in a friggin line.
Or some yuppie bitch that is utterly convinced that we have pink DSes and we are just hiding them to spite her and disappoint her precious little angel. And let's not forget the slavering morons that keep asking me about Wiis and don't stop pestering me until I give them an ETA on when we'll get more.
You see this tie and orange pin? It means I am paid to fix computers. I don't work in the warehouse. I don't work in product process. I don't know when we will get more Wiis. Now leave me alone so I can clean the porn off this guy's computer.
On the subject of death and daemons disappearing: arrows sure are effective in Lyra's universe. Seems like if you get shot once, you're dead - no lingering deaths with your daemon huddling pitifully in your arms, just *thunk* *argh* *whoosh*. A battlefield full of the dying would just be so much more depressing when you add in wailing gerbils and dogs.
EB Stop people, I overheard somewhere, and this is just word-of-mouth, that somehow Nintendo has withheld some Wiis and they'll be more available in April. T/F?
The rumor is that nintendo stopped production as they hit their max unit production for their fiscal year and since april is the start of their fiscal year, that means more will be produced.
I'm really up on production and max profits or whatever, but why would they stop their mass production? I mean hell you can't leave a Wii on shelves for half an hour and they wanted to stop production for the fiscal year?
I don't think they stopped production... just shipping. When most stores nationwide don't receive Wiis for weeks, and suddenly get notice that they will probably see a very nice shipment of them come in, it's pretty obvious that the systems were held back.
But why? I just don't understand that. You're selling a product that can't stay on shelves, why not fucking get it out there? The demand is there, but the supply is just being held out for. Wtf?
But why? I just don't understand that. You're selling a product that can't stay on shelves, why not fucking get it out there? The demand is there, but the supply is just being held out for. Wtf?
For the sole purpose of making their numbers look better. If they achieved their sales goals for the last fiscal year then they would prefer to increase their numbers for the next year. Their year starts April 1st, so it would make sense for them to send out a bunch of Wiis to arrive at the beginning of April. This way, they can put all their costs on last year and put more sales in this year.
Basically, it's a nice way to trick shareholders in to thinking you're doing better than you are. Not that Nintendo isn't doing a great job moving Wiis (and DSes for that matter) but if you just show them the numbers for the new fiscal year that only contain the profit of selling a ton of Wiis and not the cost in making them, then your shareholders will think that you're awesome.
But why? I just don't understand that. You're selling a product that can't stay on shelves, why not fucking get it out there? The demand is there, but the supply is just being held out for. Wtf?
For the sole purpose of making their numbers look better. If they achieved their sales goals for the last fiscal year then they would prefer to increase their numbers for the next year. Their year starts April 1st, so it would make sense for them to send out a bunch of Wiis to arrive at the beginning of April. This way, they can put all their costs on last year and put more sales in this year.
Basically, it's a nice way to trick shareholders in to thinking you're doing better than you are. Not that Nintendo isn't doing a great job moving Wiis (and DSes for that matter) but if you just show them the numbers for the new fiscal year that only contain the profit of selling a ton of Wiis and not the cost in making them, then your shareholders will think that you're awesome.
Fucking brilliant. It all makes sense now... thanks!
We have a pretty hefty charge if customers call us and request a tech for something that we can't fix, or something that isn't related to our service. I thought this was a really awful idea, but now I don't. We'd have people calling us out to their house constantly. Old lady think's the commercials are too long? She wants new hardware. Sound stop and then start and workin fine? Old man wants new hardware.
So, this lady... She's stuck on the loading screen. Obviously this is a hardware problem, and she will not have to worry about charges, but company policy is to tell them anyway just in case. Well, she keeps calling back in, speaking with someone else... I guess hopin that someone else will magically get it to work.
Her son calls back in, they finally agree to the terms, and they were lucky enough that one of our field techs was in their area. Well after quittin time.
So, I get their street number and name and tell it to him, and he's not familiar with it at all and asks me to ask them "What street is their street off of".
They would not tell me.
"WHERE IS HE COMIN FROM?"
Ma'am, I'm not sure.
"WELL WHERE ARE YOU?"
I'm in XXXXX
"WHERE THE HELL IS THAT?"
Ma'am, could you please give me directions to your home so we can get a tech there?
"IS HE COMIN FROM YYYY OR IS HE ALREADY IN TOWN?"
Ma'am, I just need to know what street your street is off of.
Eventually I tell 'em that it'll be tomorrow. I heard her son in the background, he was pretty pissed about it. Sorry man. Next time we want to come fix your shit, give me your damn address.
Because of this, I am literally incapable of doing my job. Unfortunately, my manager thinks otherwise because he has never actually had to do my job, and doesn't understand any technology that was invented after 1985. It's kind of like when the power goes out, except I don't get to go home.
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I didn't plan to necessarily get out on time, because I can't clean certain things until we are actually closed, but still.
A lot of times your clock is off from the restaurants. I know when I get to work at x:01, which happens often, somehow ten minutes passes between the ten foot walk between my car to the drive-in. 11:55 in your car is 12:00 on their machines, for me, atleast. Maybe they were just being cocks.
The difference being here though is that since they pay your phone bill, it is their phone, so they can call who they want on it.
Satans..... hints.....
But you know what you're looking for, right?
See, we'd get those assholes who come in with five minutes left and want to ask stupid questions for a half hour before settling on a computer package they wanna buy, and then want to start an application for financing.
Anyway, I'll never have to deal with that again. Joy!
I lauged. Then I sig'd!
Toys R Us closes at 9 pm, except for the Christmas season, where we close at 10 pm or possibly 12 am, depending on how close it is to Christmas. As it stands now, the story takes place at 9:20 pm.
Guy comes in THROUGH the exit door, walks by three associates, and stands at the service desk. We all stare at him. He says nothing. Finally, the girl working the service desk asks him what he's doing. He starts going off about how we had something for a higher price than Walmart, and that after shopping, he went over there and not only found what he was looking for, he had noticed that they had stuff we didn't. He basically went on a, "I want my money back, you guys are supposed to have everything because you're a specialty store, etc etc."
She simply replied that the store was closed and that he could come back when we opened, but right now, she can't do anything because we closed all the registers 20 minutes ago because, you know, the store is closed. Technically, he was breaking and entering, since the exit door is only open for our restock guys to come in at night to work on the store after hours during the spring season. He got all pissy and demanded that we serve him right then and there, since he drove all the way from Walmart back to here (not our fault) and wanted his money back. We all told him that we were closed, again (Why don't customers seem to understand that? I was ringing people up until fifteen after because people took their damn sweet time shopping after hours) and that if he wanted to speak to a manager about us refusing to help him, he could come in tomorrow morning and do so.
"I'll be sure to speak to them softly." He said smugly, and then promptly stormed out.
...What does that even mean?
Speak softly and carry a big stick. Of course I have no idea why he would use a piece of that quote (assuming he was even drawing from that) in that situation. Was he drunk?
We have, I'm going to say, about 18 spots in our drive in. Needless to say if they're all full then we're pretty fucking busy. Our goal time to get food out is 3:30, but that rarely happens when we have the whole screen full of orders and same with the drink people up front making ice cream and such (this is a Sonic.) Some lady gets uppity about how we're taking too long and everything then we tell her it's on it's way out. Well we exaggerated, our carhops were loading a few orders onto the try to help a couple of people out at once, since we didn't rush the damn thing out to her she buzzes back in, screaming, "NO! NO! I'VE CHANGED MY MIND! JUST GIVE ME MY MONEY BACK! NOW!" (She paid with a credit card.)
I don't know, I just have a hard time taking people serious who bitch about fast food service. I know this is G&T, but... ya.
Same store, one of the other managers, when I opened at 8 they'd open a register with no money, ring up waters and have someone else pushing the clear order button on serving line just to get their average times down. If they hadn't cheated they'd have been clocked at 45 minute waits all night long.
Course I heard the pot was pretty good.
Didn't get any, but the freezer sure stunk from it.
Glad they got their asses handed to them for child labor law violations and shorting paychecks.
Edit: Oh, and someone mentioned UPS and full-time, well yeah it's hard to get full time on there. but it's mostly because it takes 6 hours from the first plane landing to the last plane taking off for a nightly revolution. A couple of crews might be able to find busy work to make it a seven hour job but it'd be near impossible to make it an eight hour job.
Load and Unload of planes takes 6 hours start to finish, Sorting package crews are there only for 4 hours. How would you make more full time jobs?
Oh and they offer retirement and healthcare benefits and pretty decent pay to part timers with 6 or 9 months seniority (don't remember how long I was there when it kicked in).
Which is funny, because we told a manager right after it happened, and she laughed it off and said she'd write a note for the opening manager about it tomorrow morning. If anything comes of it, I'll post a follow up of it tomorrow night, simply because I find the whole thing amusing.
My own desk/semi-cubicle-thing, $10/hr, benefits, and about 6 hours of free time in an 8 hour shift to play my DS or read whatever the hell I want.
This made my day:
"Sorry, did you say your card was from Nintendo of America?"
"Uh, yes."
"That's awesome, I have my DS sitting in front of me."
"Hey, me too!"
Anyone still in retail... jobfinder.com or monster.com. After a week of having my shitty done-in-5-minutes retail resume up on Monster, I had three calls and a dozen emails for receptionist-type and call-center-type jobs.
Man, if you people only knoew how many managers I wanted to great that way.
What the hell am I thinking, I'm willing to bet that every person whose ever had a job has the exact same list somewhere in the back of there mind.
I was going to say, I generally always gave managers a heads-up just after the incident if I thought people were going to pursue something like that. If nothing else, you can get it in their heads that you couldn't have done anything for them at that point, so you don't have to explain after the fact that the customer was being a dick.
The rumor is that nintendo stopped production as they hit their max unit production for their fiscal year and since april is the start of their fiscal year, that means more will be produced.
I'm really up on production and max profits or whatever, but why would they stop their mass production? I mean hell you can't leave a Wii on shelves for half an hour and they wanted to stop production for the fiscal year?
45 minute wait at taco bell? how is that possible. Was everyone ordering 30 chalupas per person or what?
Bullshit. They Taco Bell I go to is really quick.
My manager at Sonic, though, told me that once she had this pot head back there and a new guy cooking and two new carhops and actually told people when they buzzed in that it would be a 20-30 minute wait.
FIFTEEN MINUTES LATER, the total finally shows up, and I realize that they JUST put my order in. Feeling my blood pressure go up, I stop and think, don't get worked up, it's just stupid shake. So I calm down, pull out my debit card and pay for it so I can just grab it and go when they bring it out in a couple of minutes. Ten more minutes later, I'm still sitting there waiting, meaning I've been sitting there for half-an-hour already for one stupid shake. I look around and realize all the other cars are there too, and a couple of people have gotten out of there cars and look seriously pissed.
Finally, a girl comes out with a tray carrying a couple of orders, one of them being my shake. She starts toward my car, but then two ladies in a car closer to the door noticed she wasn't heading for them, and so they get out of their car and start yelling and cursing at the girl. I still just want my shake, so I jump out of my car too so I can grab it and get out of there. However, I sometimes forget that I'm a pretty big guy and can look kind of intimidating to people who don't know me. Apparently this girl thought I was coming over to mess her up or something, because she gets this scared look on her face and immediately runs back inside and locks the door. Of course I wasn't - I'd already paid, so I just wanted to grab my shake and go - I wasn't even going to yell at her.
So I'm kind of confused and getting increasingly pissed off, and I see her inside breaking out in tears and talking to her manager. He comes out and tells all of us that we need to get in our cars or else he's going to call the police and have us charged with assault. I really felt like I was in bizarro world. Anyway, after many angry words were exchanged between all of us, they eventually get my shake out to me and I get out of there as fast as I can. I know that Sonic is usually pretty good, but I will never go back there again thanks to that one bad experience. It was really awful.
The worst thing is, the shake wasn't even very good. I just know someone dipped his penis into it.
Oculus: TheBigDookie | XBL: Dook | NNID: BigDookie
Our Sonic is like... Top of the World in Mystery Shops or whatever, so we never dick around when it comes to any order. The worst I've seen is someone has called in their order and we've accidentally forgotten to hit the "Total" button to send it to the cooks and carhops, but those are times we haven't been busy and they customer can't tell.
At our store we don't do anything to customer food, we'd really like to and I'm sure we could if we really wnated to, but we just don't feel that pissed off to do it. We usually just roll our eyes at the, "WHERE IS MAH FOOD?!" when you can hear their double chins flapping over the speaker.
Oculus: TheBigDookie | XBL: Dook | NNID: BigDookie
I was the Takeaway Supervisor, there were 3 restaurant supervisors and a head fryer. On top of this, there is Pete, who owns the company.
So, after about a year of dealing with his shit, I resigned, and told him in person that it was his favouritism and lack of sensitivity that pushed me over the edge.
About a week later, Rhiannon (one of the Restaurant Managers) hands in her notice, saying the same thing.
A week after that, Kev the head fryer does the same, with the same reason.
And what news do I get today? Pete (in his infinite wisdom) told everyone very publicly that the only manager he has any faith in is Alica. And I mean told everyone. Including me, Rhi and Kev's replacements.
And most funnily, Barbara, who'se been with the company as a manager for twenty years.
I was behind a guy that ordered 30 hard tacos, 30 soft tacos, and 30 bean burritos one night. It still didn't take them 45 minutes.
I miss the day of 29 and 39 cent tacos at Taco Bell.
How much are they now? If I wasn't so lazy I'd eat tacos everyday because they're cheap as hell.
I don't think they stopped production... just shipping. When most stores nationwide don't receive Wiis for weeks, and suddenly get notice that they will probably see a very nice shipment of them come in, it's pretty obvious that the systems were held back.
(Puts on the Devil's Advocate hat.)
The girl was probably new-ish and seeing that many pissed off people probably spooked her.
Another possibility is that she had been attacked before. (Fast food can really bring out the crazies that think they can get away with making employees their whipping boys/girls.) The manager that threatened to call the police was probably just looking out for her safety.
i think the bigger issue is that it took over 30 minutes to get his single shake. He wasn't saying the girl was in the wrong
Only he didn't come back first thing. He came back around 4 pm, and my friend who witnessed the whole spectacle last night was working the service desk. This was the story as she told it to me:
The guy gets up to the desk and goes, "You remember me from last night, right?" She simply tells him yes. There's a pause where she's just staring at him.
"You know, I'm still really mad from last night." More staring. She goes through his return, and all the while he goes on about how K-Mart (not Walmart, per his story last night) had a better stock than us concerning the Cars diecast figures he purchased last night. She just kinda goes, "Well, okay..."
He then proclaims that he is thoroughly unsatisfied with our store and plans to write up his story and post it on the internet.
I will be looking. I hope to God I find it. If I do, I'm posting it in the break room along with a summary of what actually happened, just for laughs.
Man, I'm reminded of this comic. Or really anything by Shortpacked. Having spent even a small amount of time in comic shops I can't even imagine what kinda shit you have to put up with at a Toy Store.
Tell me, which is more annoying, the 500 pound guy with a triple chin bitching that his Optimus Prime has a scuff mark, or the 30 year old yuppie bitch with absolutely no frustration tolerance flipping out because she had to wait 5 minutes to talk to someone?
The latter. I'm used to the former because I've been around people like that most of my life, but there's nothing more annoying than a bitchy soccer mom wanting a discount or some sort of benefit for "wasting her time" by putting her in a friggin line.
Or some yuppie bitch that is utterly convinced that we have pink DSes and we are just hiding them to spite her and disappoint her precious little angel. And let's not forget the slavering morons that keep asking me about Wiis and don't stop pestering me until I give them an ETA on when we'll get more.
You see this tie and orange pin? It means I am paid to fix computers. I don't work in the warehouse. I don't work in product process. I don't know when we will get more Wiis. Now leave me alone so I can clean the porn off this guy's computer.
But why? I just don't understand that. You're selling a product that can't stay on shelves, why not fucking get it out there? The demand is there, but the supply is just being held out for. Wtf?
For the sole purpose of making their numbers look better. If they achieved their sales goals for the last fiscal year then they would prefer to increase their numbers for the next year. Their year starts April 1st, so it would make sense for them to send out a bunch of Wiis to arrive at the beginning of April. This way, they can put all their costs on last year and put more sales in this year.
Basically, it's a nice way to trick shareholders in to thinking you're doing better than you are. Not that Nintendo isn't doing a great job moving Wiis (and DSes for that matter) but if you just show them the numbers for the new fiscal year that only contain the profit of selling a ton of Wiis and not the cost in making them, then your shareholders will think that you're awesome.
Fucking brilliant. It all makes sense now... thanks!
We have a pretty hefty charge if customers call us and request a tech for something that we can't fix, or something that isn't related to our service. I thought this was a really awful idea, but now I don't. We'd have people calling us out to their house constantly. Old lady think's the commercials are too long? She wants new hardware. Sound stop and then start and workin fine? Old man wants new hardware.
So, this lady... She's stuck on the loading screen. Obviously this is a hardware problem, and she will not have to worry about charges, but company policy is to tell them anyway just in case. Well, she keeps calling back in, speaking with someone else... I guess hopin that someone else will magically get it to work.
Her son calls back in, they finally agree to the terms, and they were lucky enough that one of our field techs was in their area. Well after quittin time.
So, I get their street number and name and tell it to him, and he's not familiar with it at all and asks me to ask them "What street is their street off of".
They would not tell me.
"WHERE IS HE COMIN FROM?"
Ma'am, I'm not sure.
"WELL WHERE ARE YOU?"
I'm in XXXXX
"WHERE THE HELL IS THAT?"
Ma'am, could you please give me directions to your home so we can get a tech there?
"IS HE COMIN FROM YYYY OR IS HE ALREADY IN TOWN?"
Ma'am, I just need to know what street your street is off of.
Eventually I tell 'em that it'll be tomorrow. I heard her son in the background, he was pretty pissed about it. Sorry man. Next time we want to come fix your shit, give me your damn address.
Because of this, I am literally incapable of doing my job. Unfortunately, my manager thinks otherwise because he has never actually had to do my job, and doesn't understand any technology that was invented after 1985. It's kind of like when the power goes out, except I don't get to go home.