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Is recovery of files from an external HDD possible?

StudioZELStudioZEL ConnecticutRegistered User regular
edited February 2009 in Help / Advice Forum
My sister just called me practically crying over the phone because her laptop (an HP model running Vista) no longer recognizes her external HDD's partition. When she took attached it to her desktop (another HP, but XP) it didn't recognize the drive at all.

When she reinstalled the Maxtor helper program, it recognized that the HDD was connected, but couldn't find the partition, asking if she wanted to create a new one (which would delete everything on the external HDD).

I've heard of data recovery for internal primary drives, but never for an external drive. Is it possible to recover data from an external HDD before reformatting it? If so, how does one do this?

StudioZEL on

Posts

  • BuddiesBuddies Registered User regular
    edited February 2009
    External Hard-drives are just regular hard-drives with a USB adapter on them.


    Unless the heads are trashed you should be able to get the information off the disk fairly easy. I use a product similar to This to pull information off regular drives weekly.

    Buddies on
  • StudioZELStudioZEL ConnecticutRegistered User regular
    edited February 2009
    That looks like a plug or something, reading the description. How is it used to recover data?

    StudioZEL on
  • blakfeldblakfeld Registered User regular
    edited February 2009
    9 times out of 10 with an external drive, the casing goes bad, but not the actual drive. So you break the casing, pull out the HDD, and hook it up with that.

    blakfeld on
  • StudioZELStudioZEL ConnecticutRegistered User regular
    edited February 2009
    Ah, I see. I'll speak with her and give it a shot. Thanks. :-)

    StudioZEL on
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