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Computer got a Virus. Fuck.

Al_watAl_wat Registered User regular
edited June 2009 in Help / Advice Forum
Yeah so I was browsing the internet last night and I accidentally got to a website that automatically downloads a virus to your computer. Didn't really have a virus scanner up and running... yeah, I'm an idiot.

I tried to use the trend micro online scan... but this virus seems to block it. Every time I try to go to the website it redirects to some phony search page. The few times it does let me through I get an error that says "An error occurred while trying to transfer data from the Internet! Do you want Trend Micro HouseCall to try resending the required files?" And when I try to get it to resend, it pops the same window up again.

So I downloaded AVG. Ran it. It "found" one virus and eliminated it (it described it as a worm).

So i try to run trend micro again to be sure. Same problems pop up. Redirects, that error message about not getting data properly. The virus is still here and fucking shitty AVG didn't solve the problem for me.

So yeah, anyone know some virus software that is good and reliable? I am not above going to a store and buying software if thats what I have to do.

Al_wat on

Posts

  • matt has a problemmatt has a problem Points to 'off' Points to 'on'Registered User regular
    edited June 2009
    This is a direct link to Malwarebytes' download, in case it's blocking Malwarebytes' page or CNET.

    Link

    If it won't run the .exe, rename it and try installing again.

    matt has a problem on
    nibXTE7.png
  • RendRend Registered User regular
    edited June 2009
    Al_wat wrote: »
    Yeah so I was browsing the internet last night and I accidentally got to a website that automatically downloads a virus to your computer. Didn't really have a virus scanner up and running... yeah, I'm an idiot.

    I tried to use the trend micro online scan... but this virus seems to block it. Every time I try to go to the website it redirects to some phony search page. The few times it does let me through I get an error that says "An error occurred while trying to transfer data from the Internet! Do you want Trend Micro HouseCall to try resending the required files?" And when I try to get it to resend, it pops the same window up again.

    So I downloaded AVG. Ran it. It "found" one virus and eliminated it (it described it as a worm).

    So i try to run trend micro again to be sure. Same problems pop up. Redirects, that error message about not getting data properly. The virus is still here and fucking shitty AVG didn't solve the problem for me.

    So yeah, anyone know some virus software that is good and reliable? I am not above going to a store and buying software if thats what I have to do.

    Nuke it from orbit. Only way to be sure.

    But no seriously, it is orders of magnitude more difficult to exorcise a virus from a computer than to guard against it in the first place. If you have any data on your computer that must be saved, I recommend you buy a 2-gig flash drive (or use the one you've got or whatever) and back up everything important, then restore your computer to factory, reinstall windows, the whole shebang.

    Then, once you've done so, follow the advice soon to come of people recommending good virus management software and firewalls and such.At that point:

    1. Make sure everything you have on your computer is ALWAYS updated. Windows, java, ESPECIALLY your firewall and virus scanner
    2. Always have your firewall up. Learn how to port forward for applications that don't like your firewall.

    Rend on
  • Mr BlondeMr Blonde Registered User regular
    edited June 2009
    Are you trying to go through Trend Micro's online scan in safemode with networking?

    Did you check your hosts file to see if the virus made certain websites redirect?

    Try AntiVir and Avast as alternatives to AVG.

    Mr Blonde on
  • Al_watAl_wat Registered User regular
    edited June 2009
    This is a direct link to Malwarebyte's download, in case it's blocking Malwarebyte's page or CNET.

    Link

    If it won't run the .exe, rename it and try installing again.

    Running this right now. We will see how that turns out.

    I don't want to nuke my computer just yet. I have about 75 gigs of Doctor Who that I can't allow to just vanish.

    Assuming I do have to nuke the computer though and I want to preserve large volumes of data (on the order of 100Gb) think I would be able to get an external harddrive and just transfer it all over? I would have to assume the virus would migrate over to the hard drive right?

    If that is the case can I take this course of action: Transfer files + likely the virus over to external HD. Nuke computer. Setup computer again, get good virus protection. Connect external harddrive to now protected computer, scan and purge viruses without becoming compromised and then transfer ~100Gb of data back.

    Al_wat on
  • Al_watAl_wat Registered User regular
    edited June 2009
    Mr Blonde wrote: »
    Are you trying to go through Trend Micro's online scan in safemode with networking?

    Did you check your hosts file to see if the virus made certain websites redirect?

    Try AntiVir and Avast as alternatives to AVG.

    Have not tried using safemode. My friend mentioned about the hosts file but I can't remember where to find it.

    If this malware scan i am currently running doesn't work I will try the safemode approach. In the meantime where can i find the hosts file? If it makes a difference I use Vista.

    Al_wat on
  • Mr BlondeMr Blonde Registered User regular
    edited June 2009
    1) Browse to Start -> All Programs -> Accessories
    2) Right click "Notepad" and select "Run as administrator"
    3) Click "Continue" on the UAC prompt
    4) Click File -> Open
    5) Browse to "C:\Windows\System32\Drivers\etc"
    6) Change the file filter drop down box from "Text Documents (*.txt)" to "All Files (*.*)"
    7) Select "hosts" and click "Open"
    8) Make the needed changes and close Notepad. Save when prompted.

    Mr Blonde on
  • Al_watAl_wat Registered User regular
    edited June 2009
    K I went to my hosts file and it didn't seem to have any malicious forwarding set up. Still running that other malware scan.

    Al_wat on
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