I bought my 360 used from a local Gamecrazy about 4 months ago, and it's worked perfectly up until now.
I come home from work one day, decide to blow off some steam in Fallout 3, but when I try to turn on my console, I get a black screen that says "System Error. Please contact technical support." And at the bottom it displays "E 74." After sopme googling I found out that E 74 means some sort of hardware failure, but that can't be possible for mine, qas it hasn't moved from the spot I left it in since the day I brought it home. To further compound the fact, my apartment is on the ground floor, in addition to my building beiong air conditioned (so it can't have been a heat issue) I don't own pets, my girlfriend doesn't care for gaming, and the most I've ever come to abusing it is when I open and close the disc tray.
I tried getting microsoft to repair it, but since I bought it used I have no warranty and they're trying to charge me 100+ dollars to fix. I'm on a college budget here, I can't afford that, so I was wondering if anyone here would be able to point me to a guide on how to fix it myself, or if they know a trustworthy website or company that will fix it for 20 dollars or less.
I don't know where microsoft gets off charging me to fix their own shitty made-in-china system, haven't they ever heard of a little something called QUALITY CONTROL?
Posts
E74 error/warranty extension.
Also, everything breaks sooner or later. When it breaks out of warranty, you have to pay for it. That's just the way things are.
you bought a USED xbox 360. You have no idea what sort of conditions the previous owner (or OWNERS) put it through, they could have dropped it out of windows daily for all you know, and as long as the outside looked alright, you'd still have bought it.
I still have an NES that works like the day I got it, so what? things break. Welcome to life
your warranty doesn't cover it? aw shucks, you get what you pay for
I doubt highly you'll be able to ship it to someone, get them to fix it, and return it back to you for 20 bucks unless you personally know someone who can do it and wants to do you a favor
I have a sheet of paper from gamecrazy that says the thing's been inspected, tested, and/or repaired and if it breaks within a month of me buying it they'll replace it blah de bloo all that jazz. I don't understand how something that I don't put any physical stress on just breaks.
Nope, wont' work at all, no matter what I do. First I get suckered into windows vista, now they make me waste 200 dollars and some system that might as well be made of eggshells?
MS didn't make you waste anything. If you had purchased a new system, then it would easily be under warranty. Gamecrazy patched up a used system and only guaranteed that it would work for a month, yet you bought it.
Then how come my old first gen xbox works fine after years of falling off tables, getting stepped on, and being run for 4 hours at a time? Exactly, I got hosed. (My old Xbox was also bought used, from the same place)
if they weren't bought within literal days of each other, there's no comparison in quality from the store. Buying something that works from a place and then waiting 5 years and then expecting something COMPLETELY different to work as well is not even smart
they insured a refurbished and seemingly busted system for 1 month
it broke after a month
you're boned
this isn't microsoft's fault in any way aside from the fact their original Xbox 360s are built strangely. you agreed to the ownership when you bought it.
Blame gamecrazy for selling you a shoddy system
or blame yourself for buying a used system and then complaining when it doesn't work as well as a new one
But anyway, they should still cover it, and if they don't, I'd take it up with the retailer, and I would be imposing in both cases. You don't need to let MS know you bought it second-hand. Just keep trying. You give up too easily.
I guess you learned your lesson by purchasing a used system.. a system that is notorious for hardware failure. If you can't get MS to fix it, ebay it as a broken xbox and then purchase a new one.