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So yeah... spyware...
Raggaholic
Registered User regular
Registered User regular
Alright, basically I have a machine that keeps getting infected with spyware. I figured that I was smart enough to not do anything to get infected, so I never bothered installing an antivirus program. Then I learned that, for some reason, watching this downloaded season of The Shield is bad times because I have spyware all over the place. Usually, Google is great with helping me get rid of whatever pops up. This time it's not nearly as much help.
Alright, first up is one of those "Oh No! You have Spyware! BUY THIS!" things that keep coming around. It's called Home Antivirus 2010. I've found two removal tools for it online, but I'm leary of them. It seems like something that would cause even more problems by using it. Maybe that's my personal bias/paranoia.
The second is something called ihaupd32.exe. The only two sites I've found talking about it say it's all doom and gloom and that I'll have to re-install my OS. That option is a pain, so I'm still looking for another solution.
Anyone got anything?
Alright, first up is one of those "Oh No! You have Spyware! BUY THIS!" things that keep coming around. It's called Home Antivirus 2010. I've found two removal tools for it online, but I'm leary of them. It seems like something that would cause even more problems by using it. Maybe that's my personal bias/paranoia.
The second is something called ihaupd32.exe. The only two sites I've found talking about it say it's all doom and gloom and that I'll have to re-install my OS. That option is a pain, so I'm still looking for another solution.
Anyone got anything?
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SuperAntiSpyware
Ad-Aware
Counterspy
ComboFix
Trend Micro Rootkit Buster
http://download.com/ will have most of these available, if not, they're easy enough to find via google. Run them in normal mode and/or safe mode, depending on if the scanners are able to run in the OS normally. The rogue anti-virus program will likely hang on for the longest, for that I'd recommend downloading and running Avast or Avira in safemode. Any combination of those programs should solve most any malware issue, if not, reply here and I'm sure myself or a number of other people can make some other recommendations for you.
Installed AVG on the machine. I ran a scan, it took almost three hours, and it still didn't get rid of what I needed. It just found a whole bunch of tracking cookies. I cannot update it, as it is saying it can't connect to the network.
I have Spybot already installed on the machine. I just can't run it. Like most of these "Only our spyware can help you" programs, it has done something to prevent it from starting. Self preservation, I guess.
Internet Explorer does not work. I'm sure it's related to the "can't update" deal. Interestingly enough, utorrent still works fine.
I cannot start the machine in Safe Mode. When I try, it starts to run the list of files across the screen, then it a) restarts the comp or b) beeps one single long, loud beep, and then eventually starts in normal windows.
Still looking for help.
Spybot is generally useless also.
Malwarebytes is basically the best thing against most types of malware. I've seen things it won't remove - rootkits, for example, and some particularly nasty cocktails that I ended up scraping off with ComboFix and HijackThis. Try malwarebytes first, then post a HijackThis log here and we'll see how you did.
My computer is infected right now with something that I can't get rid of no matter how hard I try, and I am going to do this as soon as I get enough money to buy an external hard drive to back up all my important shit.
Like Malwarebytes doesn't remove it. It prevents me from downloading Microsoft® Windows® Malicious Software Removal Tool. Trend Micro online scan will not run. AVG does not detect it. I'm pretty sure its infected my friend's router (same network where I picked up the virus). Going into safe mode gives no different results.
Spyware sucks balls and the moral of the story seems to be nuke your computer from orbit and use proper virus protection when you get your system back up and running.
Last time I had a major virus I formatted and it restored itself into my new files when the only thing I'd kept were media files I had before the the infection occurred.
Free Mcafee download from Comcast.net
Anyway, once you're infected the only 100% sure way to get ride of it is to do a format and reinstall. Assuming this is all spyware/adware and the like, your data files are probably OK. I'd download a Linux live cd or something of that nature when you do get an external drive to backup to. Boot to the Linux cd and then copy your data from the computer to the external drive from there.
Any purchased, ripped, or created media/documents should be clean.
take them to the infected computer, start it up in safe mode, and install and run each of these.
if they don't run, rename the installer and then the executable and try again.
after you have done all this, report back with any problems, and if there still are any, report back with a hijackthis log.