Posted by: Goozex system on April 21, 2010 - 20:46:15
Buyer reported feedback for the trade: NEGATIVE (I have NOT received the product) with the following message:
Posted by: Buyer on April 21, 2010 - 20:46:15
USPS says delivered, but I never got it. Not sure what to do. Goozex support doesn't seem to feel like responding to questions lately, so I'll just get this in the system so they can't ignore me. I realize it is not the sender's fault, but I did not receive the game.
Great. So how do I resolve this?
Dispute. When it goes to human arbitration you'll get to keep your points guaranteed as you did the right thing and have the delivery confirmation. It'll then be up to Goozex to decide if they trust him or USPS and refund him or not.
So, playswap.eu (formerly goozex.eu) is not gonna catch up on all the movie and retro game swapping that's going on in the US, I'm guessing... I wish more people would use it over here
Also, I have 3700 points, a requests queue of 20000 points and haven't received a game in ages
It took a long time for the US service to grow to the size it has. I have faith the EU side will get there though it is rather slow due to a smaller community at the moment (I've had three matches with the same guy!). For now I'm getting a slow steady trickle of games in and out. Playswap just isn't about instant fulfilment at the moment.
Posted by: Goozex system on April 21, 2010 - 20:46:15
Buyer reported feedback for the trade: NEGATIVE (I have NOT received the product) with the following message:
Posted by: Buyer on April 21, 2010 - 20:46:15
USPS says delivered, but I never got it. Not sure what to do. Goozex support doesn't seem to feel like responding to questions lately, so I'll just get this in the system so they can't ignore me. I realize it is not the sender's fault, but I did not receive the game.
Great. So how do I resolve this?
Dispute. When it goes to human arbitration you'll get to keep your points guaranteed as you did the right thing and have the delivery confirmation. It'll then be up to Goozex to decide if they trust him or USPS and refund him or not.
I've not gone through this experience, so I have no idea if they actually would refund him the points or not, but considering Goozex primarily makes money on the tokens, and only makes money on the points when you buy them directly instead of trading for them, it wouldn't cost them anything to just refund the points, even if he were out the token.
Just idle speculation on how I'd resolve the situation. No idea if they would actually bother doing it this way.
Unless the guy is pulling it on a regular basis they'll probably go for the easy option and just give him his points. Not that Honky needs to care, his ass is covered either way.
Typical to ship just the games. You list it as "disc only" that way. If you've got the manual then list it as "Manual + Disc", and if you've got everything list it as "full package".
Ah okay good. I didn't want this negative feedback to tarnish my perfect account.
I have one negative that I am positive was some dude trying to dick me. My feedback score is 40 and I've only got seven trades out, but when I confirmed some stuff as shipped yesterday I got the points instantly.
It would suck having a negative that you shouldn't have, but as long as you've got a bunch of positives it doesn't really have any effect on your account.
Hmm, so I just got my first neutral, put there by a Goozex Admin. Apparently an NES game I sent out came back to them with insufficient postage. This is odd to me because to date I've sent out 16 NES games excluding this one, all with the same packaging and the same postage. I weight them as well, and three .44 cent stamps have been enough every time.
I sent an email to [email protected] explaining this, but the fact is the game did go back to them... I'm worried because since that game I've sent 3 other games to the exact same user, it would be bad if they all went back to the Goozex team, I don't want anything bad to happen to my account, I have over 5000 points, and 88 trades I've sent - all getting positive feedback.
Anyone have any advice besides sending them an email, which I already did? Does the post office sometimes just screw up like this? Or have they let me slide with insufficient postage before, and now they're cracking down? I admit I don't know at what point items get sent to the return address... would that be by my local post office, or one closer to the buyer? I find it odd that the local one would send it back considering all the other games I sent, and I'm worried because I have 5 more NES games already out. The other games I've sent were SNES/Genesis, but I don't think there's a problem there as they are smaller - but with the same postage.
EDIT: And what do they do with the game? This is in the resolution center: Traders: This package was returned to our office for insufficient postage. We are unable to forward it and have closed out this trade. The buyer has been refunded. Seller, please be sure to apply the appropriate amount of postage for all your packages. If you are unsure then please visit your local post office.
Why can't they forward it if the address is on there? Will they send it back to me, do they keep it? I guess they won't send it back because I still got my points.
Some old cartridge games did weigh different amounts, since there could be more or less physical RAM in there. You might have just been sending a particularly heavy one that was just over the postage you put on it.
Why the hell are you using the Goozex return address? It's IDs the game as worth stealing in transit, and if there's insufficient postage if gets returned to them (and basically tossed) instead of returned to you and sent back out. If something goes wrong you get negative feedback AND are out the game, and may or may not get the points. There's absolutely no upside to it.
I'm guessing that's what it was, however I do weigh them and I have the chart from the website, if it goes over the threshold I stick another stamp on it. If it was this one game, I wouldn't worry much about it, however I sent the same user an N64 game, days before this one was sent out, and he hasn't received it yet, neither has Goozex. And there's two more NES games to him already on the way. They all have the same postage.
Why the hell are you using the Goozex return address? It's IDs the game as worth stealing in transit, and if there's insufficient postage if gets returned to them (and basically tossed) instead of returned to you and sent back out. If something goes wrong you get negative feedback AND are out the game, and may or may not get the points. There's absolutely no upside to it.
Actually, Goozex lists those games themselves and sends them out. I've had games sent to me by the official"Goozex" user.
Still no reason to not use your own address, but they don't toss the game.
Is it just me, or have point values for older games been creeping up and up lately? I have a lot of 90s era PC games, PS1 games, etc. on my Want list. They were all around 150-200 points when I added them and now they're up around 450.
It was great getting complete copies of old PC games in their giant-ass boxes for $5-10, but now we're talking $25ish. Bah.
Vegan on
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FiggyFighter of the night manChampion of the sunRegistered Userregular
edited April 2010
Supply and demand. The more requests while offers are low, the higher the price goes to encourage more offers.
Why the hell are you using the Goozex return address? It's IDs the game as worth stealing in transit, and if there's insufficient postage if gets returned to them (and basically tossed) instead of returned to you and sent back out. If something goes wrong you get negative feedback AND are out the game, and may or may not get the points. There's absolutely no upside to it.
Actually, Goozex lists those games themselves and sends them out. I've had games sent to me by the official"Goozex" user.
Still no reason to not use your own address, but they don't toss the game.
I thought that Goozex was Goozex OF Goozex, the guy who runs the service. Wouldn't he use it to trade stuff too?
freakish light on
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FiggyFighter of the night manChampion of the sunRegistered Userregular
Why the hell are you using the Goozex return address? It's IDs the game as worth stealing in transit, and if there's insufficient postage if gets returned to them (and basically tossed) instead of returned to you and sent back out. If something goes wrong you get negative feedback AND are out the game, and may or may not get the points. There's absolutely no upside to it.
Actually, Goozex lists those games themselves and sends them out. I've had games sent to me by the official"Goozex" user.
Still no reason to not use your own address, but they don't toss the game.
I thought that Goozex was Goozex OF Goozex, the guy who runs the service. Wouldn't he use it to trade stuff too?
Perhaps, but seeing as how he has sent over 300 items and received 2, I doubt he's doing much "trading" in the traditional sense.
FiggyFighter of the night manChampion of the sunRegistered Userregular
edited April 2010
Just got my first negative feedback. Either the package was lost in transit or the guy is lying, but we'll never know because I'm sure as hell not going to add another $8 to a 350 point game for tracking!
Just got my first negative feedback. Either the package was lost in transit or the guy is lying, but we'll never know because I'm sure as hell not going to add another $8 to a 350 point game for tracking!
You're doing it wrong, then. It costs me 80 cents to do delivery confirmation and tracking. Are you sending them as large envelopes instead of packages?
l337CrappyJack on
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mrt144King of the NumbernamesRegistered Userregular
I got Uncharted: Drakes Fortune a couple of weeks ago and have been playing through it. Unfortunately, the game disc has a little tiny scratch on the outer rim. The game played fine through the first two levels so I thought nothing of it.
Unfortunately, it makes the game seize up 5 minutes before the end. Goddamnit. I'll have to go rent it just to finish it.
Just got my first negative feedback. Either the package was lost in transit or the guy is lying, but we'll never know because I'm sure as hell not going to add another $8 to a 350 point game for tracking!
You're doing it wrong, then. It costs me 80 cents to do delivery confirmation and tracking. Are you sending them as large envelopes instead of packages?
He's probably in Canada. Tracking is ridiculously expensive there.
Man, I was 93rd in line for Borderlands on PS3, on a whim I decided to bump it up to my active list. I assumed that by the time I was near the top it would be significantly less than 1000 points.
A whopping 20 minutes later there is an accepted trade... Oh well, at least I will have Borderlands!
Zenitram on
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FiggyFighter of the night manChampion of the sunRegistered Userregular
Just got my first negative feedback. Either the package was lost in transit or the guy is lying, but we'll never know because I'm sure as hell not going to add another $8 to a 350 point game for tracking!
You're doing it wrong, then. It costs me 80 cents to do delivery confirmation and tracking. Are you sending them as large envelopes instead of packages?
He's probably in Canada. Tracking is ridiculously expensive there.
Yeah, we can't add "delivery confirmation" like you can in the states. It's either included, or it's not, and it's only included on certain parcels.
In Canada, the least I would spend is $8 and change. Shipping to the US, add a few more dollars.
As it is, it costs me just over $4 to send a game to the states with no tracking at all. That's using envelopes that fit snugly, not extra packaging, etc. I could get away with letter mail, which is a couple bucks cheaper, but I'd have to lie about the contents and it would probably just get returned to me (or even kept) by customs. Even then, no tracking.
Canadian Goozexers are trading at a risk, basically, since it's rarely worth it to use a package service with tracking.
Edit: Also, this fucking goose filed a negative after 12 calendar days in an international trade. This is why I avoid trading with new users. God damn idiots.
I have NOT received the product, I think its been way too long of a waiting time.
You think wrong. If he doesn't reverse the feedback in a few days when it gets there (and it should), I'm gonna try to "scare" him into telling the truth, if he is indeed lying. Something along the lines of a message like so:
I see the package still has not arrived. I will be filing a lost package claim with Canada Post and the US Customs Office. Please be aware that they may need to contact you regarding my claim as the package was insured. Thanks for your help, and take care.
Mind you, "Light Packet" cannot be insured with Canada Post, but he won't know that.
You aren't paying for a tracking number. You're upgrading to the next quickest/featureful service.. which happens to include tracking. We can't just add tracking as a feature to whatever we want for x cents or dollars.
It's like a restaurant having two burgers, one simple one for $1 and one supreme one for $10. The supreme burger has cheese, along with a whole bunch of other fun stuff. But.. you can't just add cheese to the simple burger.. noooo... you gotta get the supreme if you want cheese.
So, in conclusion, Canada Post is a lot like a shitty burger joint.
I guess I can just rate negatively if I get a bootleg?
I haven't heard of anyone getting bootlegs, but yes, it's one of the conditions for a negative trade.
The good news is that whoever sent it to you will likely get banned and you probably won't bother disputing your negative, so you don't need to send it in to prove it.
I guess I can just rate negatively if I get a bootleg?
I haven't heard of anyone getting bootlegs, but yes, it's one of the conditions for a negative trade.
The good news is that whoever sent it to you will likely get banned and you probably won't bother disputing your negative, so you don't need to send it in to prove it.
That would sick for the dude who sent off a game he didn't know was a bootleg.
SmokeStacks on
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FiggyFighter of the night manChampion of the sunRegistered Userregular
I guess I can just rate negatively if I get a bootleg?
I haven't heard of anyone getting bootlegs, but yes, it's one of the conditions for a negative trade.
The good news is that whoever sent it to you will likely get banned and you probably won't bother disputing your negative, so you don't need to send it in to prove it.
That would sick for the dude who sent off a game he didn't know was a bootleg.
Tough shit. You should be more aware. Ignorance is never an excuse.
This might as well be stolen property, and whether you knew it or not, you stand to lose it.
Custom SpecialI know I am, I'm sure I am,I'm Sounders 'til I die!Registered Userregular
edited April 2010
So I'm receiving Adv Wars: Days of Ruin. Got a note on my doorstep today that it was at the postal annex with $0.68]/i] postage due.
I'm debating whether to leave positive, neutral or negative feedback.
My best guess (without seeing the package) is that they paid for a label online, then shipped it in too big an envelope making it weigh more. Or they're just an idiot somehow...
Not pleased. Both from the extra cost to me, as well as having to go pick it up during inconvenient hours rather than it waiting in my wonderful mailbox when I got home today...urg.
I guess I can just rate negatively if I get a bootleg?
I haven't heard of anyone getting bootlegs, but yes, it's one of the conditions for a negative trade.
The good news is that whoever sent it to you will likely get banned and you probably won't bother disputing your negative, so you don't need to send it in to prove it.
That would sick for the dude who sent off a game he didn't know was a bootleg.
Tough shit. You should be more aware. Ignorance is never an excuse.
This might as well be stolen property, and whether you knew it or not, you stand to lose it.
Considering there is probably a fairly decent subset of the population that doesn't even know GBA bootlegs exist, I'd think a "one strike and you're banned" policy seems a little harsh.
Remember that not everyone is a hardcore gamer who reads messageboards - the average person who owns GBA games is an everydork who bought them at GameStop.
I guess I can just rate negatively if I get a bootleg?
I haven't heard of anyone getting bootlegs, but yes, it's one of the conditions for a negative trade.
The good news is that whoever sent it to you will likely get banned and you probably won't bother disputing your negative, so you don't need to send it in to prove it.
That would sick for the dude who sent off a game he didn't know was a bootleg.
Tough shit. You should be more aware. Ignorance is never an excuse.
This might as well be stolen property, and whether you knew it or not, you stand to lose it.
Considering there is probably a fairly decent subset of the population that doesn't even know GBA bootlegs exist, I'd think a "one strike and you're banned" policy seems a little harsh.
Remember that not everyone is a hardcore gamer who reads messageboards - the average person who owns GBA games is an everydork who bought them at GameStop.
Yes. Before I knew about bootlegs I bought a bootleg GBA game at GameStop. It's a serious problem.
Posts
Dispute. When it goes to human arbitration you'll get to keep your points guaranteed as you did the right thing and have the delivery confirmation. It'll then be up to Goozex to decide if they trust him or USPS and refund him or not.
It took a long time for the US service to grow to the size it has. I have faith the EU side will get there though it is rather slow due to a smaller community at the moment (I've had three matches with the same guy!). For now I'm getting a slow steady trickle of games in and out. Playswap just isn't about instant fulfilment at the moment.
I've not gone through this experience, so I have no idea if they actually would refund him the points or not, but considering Goozex primarily makes money on the tokens, and only makes money on the points when you buy them directly instead of trading for them, it wouldn't cost them anything to just refund the points, even if he were out the token.
Just idle speculation on how I'd resolve the situation. No idea if they would actually bother doing it this way.
I had no interest in goozex, but the retro games is a really appealing idea.
Do I need the original cardboard boxes or is typical to ship just the games for some of these older titles?
I have one negative that I am positive was some dude trying to dick me. My feedback score is 40 and I've only got seven trades out, but when I confirmed some stuff as shipped yesterday I got the points instantly.
It would suck having a negative that you shouldn't have, but as long as you've got a bunch of positives it doesn't really have any effect on your account.
Oh man I was a force to be reckoned with back in the day on SNES NBA Jam.
No man could stop me!
Of course I thought I was pretty hot shit in Street Fighter 2, but the internet has taught me differently.
I'm convinced everyone I play against uses a programmable controller.
I sent an email to [email protected] explaining this, but the fact is the game did go back to them... I'm worried because since that game I've sent 3 other games to the exact same user, it would be bad if they all went back to the Goozex team, I don't want anything bad to happen to my account, I have over 5000 points, and 88 trades I've sent - all getting positive feedback.
Anyone have any advice besides sending them an email, which I already did? Does the post office sometimes just screw up like this? Or have they let me slide with insufficient postage before, and now they're cracking down? I admit I don't know at what point items get sent to the return address... would that be by my local post office, or one closer to the buyer? I find it odd that the local one would send it back considering all the other games I sent, and I'm worried because I have 5 more NES games already out. The other games I've sent were SNES/Genesis, but I don't think there's a problem there as they are smaller - but with the same postage.
EDIT: And what do they do with the game? This is in the resolution center: Traders: This package was returned to our office for insufficient postage. We are unable to forward it and have closed out this trade. The buyer has been refunded. Seller, please be sure to apply the appropriate amount of postage for all your packages. If you are unsure then please visit your local post office.
Why can't they forward it if the address is on there? Will they send it back to me, do they keep it? I guess they won't send it back because I still got my points.
Actually, Goozex lists those games themselves and sends them out. I've had games sent to me by the official"Goozex" user.
Still no reason to not use your own address, but they don't toss the game.
Now I play the waiting game.
It was great getting complete copies of old PC games in their giant-ass boxes for $5-10, but now we're talking $25ish. Bah.
I thought that Goozex was Goozex OF Goozex, the guy who runs the service. Wouldn't he use it to trade stuff too?
Perhaps, but seeing as how he has sent over 300 items and received 2, I doubt he's doing much "trading" in the traditional sense.
You're doing it wrong, then. It costs me 80 cents to do delivery confirmation and tracking. Are you sending them as large envelopes instead of packages?
Brasso to the rescue!
He's probably in Canada. Tracking is ridiculously expensive there.
A whopping 20 minutes later there is an accepted trade... Oh well, at least I will have Borderlands!
Yeah, we can't add "delivery confirmation" like you can in the states. It's either included, or it's not, and it's only included on certain parcels.
In Canada, the least I would spend is $8 and change. Shipping to the US, add a few more dollars.
As it is, it costs me just over $4 to send a game to the states with no tracking at all. That's using envelopes that fit snugly, not extra packaging, etc. I could get away with letter mail, which is a couple bucks cheaper, but I'd have to lie about the contents and it would probably just get returned to me (or even kept) by customs. Even then, no tracking.
Canadian Goozexers are trading at a risk, basically, since it's rarely worth it to use a package service with tracking.
Edit: Also, this fucking goose filed a negative after 12 calendar days in an international trade. This is why I avoid trading with new users. God damn idiots.
You think wrong. If he doesn't reverse the feedback in a few days when it gets there (and it should), I'm gonna try to "scare" him into telling the truth, if he is indeed lying. Something along the lines of a message like so:
Mind you, "Light Packet" cannot be insured with Canada Post, but he won't know that.
I guess I can just rate negatively if I get a bootleg?
Switch: 6200-8149-0919 / Wii U: maximumzero / 3DS: 0860-3352-3335 / eBay Shop
You aren't paying for a tracking number. You're upgrading to the next quickest/featureful service.. which happens to include tracking. We can't just add tracking as a feature to whatever we want for x cents or dollars.
It's like a restaurant having two burgers, one simple one for $1 and one supreme one for $10. The supreme burger has cheese, along with a whole bunch of other fun stuff. But.. you can't just add cheese to the simple burger.. noooo... you gotta get the supreme if you want cheese.
So, in conclusion, Canada Post is a lot like a shitty burger joint.
I haven't heard of anyone getting bootlegs, but yes, it's one of the conditions for a negative trade.
The good news is that whoever sent it to you will likely get banned and you probably won't bother disputing your negative, so you don't need to send it in to prove it.
That would sick for the dude who sent off a game he didn't know was a bootleg.
Tough shit. You should be more aware. Ignorance is never an excuse.
This might as well be stolen property, and whether you knew it or not, you stand to lose it.
I'm debating whether to leave positive, neutral or negative feedback.
My best guess (without seeing the package) is that they paid for a label online, then shipped it in too big an envelope making it weigh more. Or they're just an idiot somehow...
Not pleased. Both from the extra cost to me, as well as having to go pick it up during inconvenient hours rather than it waiting in my wonderful mailbox when I got home today...urg.
Considering there is probably a fairly decent subset of the population that doesn't even know GBA bootlegs exist, I'd think a "one strike and you're banned" policy seems a little harsh.
Remember that not everyone is a hardcore gamer who reads messageboards - the average person who owns GBA games is an everydork who bought them at GameStop.
Yes. Before I knew about bootlegs I bought a bootleg GBA game at GameStop. It's a serious problem.