Xbox Live Setup fails at DNS

JustinChar99 · March 2007

Just got an Xbox 360, which is plugged into my PC's NIC. I have bridged my wireless connection with my ethernet connection. My PC is able to browse the internet. My 360 has an IP and DNS settings configured automaticly. When I run a connection test, it detects 'wired' for network adapter, and 'confirmed' for IP address. When testing DNS it says failed. Since it has passed the IP confirmed test, and I am using the DNS servers that are on my router's settings page, what should I do next?

MuddBudd · March 2007

You should manually enter the DNS settings your internet provider gave you for use in your router. Ask them if you don't have this info.

JustinChar99 · March 2007

MuddBudd wrote: »

You should manually enter the DNS settings your internet provider gave you for use in your router. Ask them if you don't have this info.

My ISP never gave me any of those settings, they were in my routers settings page already. The people who work at my ISP are the most unintelligent and unhelpful people I have ever spoken with except for Linksys. I would like to avoid speaking with them at all costs, because they will not be of any help.

JustinChar99 · March 2007

UPDATE: I went to a site with a list of east coast earthlink's (my isp) DNS servers, tried them, to no avail. Maybe I dont have the connection shared correctly? Im sure i do since the 360 has an IP.

EDIT: Just tried the ping the IP listed in my 360's net settings and it is timing out.

FyreWulff · March 2007

Is the cord between the 360 and PC a crossover cable?

JustinChar99 · March 2007

FyreWulff wrote: »

Is the cord between the 360 and PC a crossover cable?

I... Shit. Im not sure. Its regular Cat5 I bought from the store to hook my PC up to a router and never ended up using.

FyreWulff · March 2007

You need a crossover cable, then.

Wal Mart clearly has them marked in aisle, but don't call because none of them will know what you're talking about. Most other stores carry them, but you really have to look at the boxes to see which ones are crossover or include a crossover cable

edit: you want something like this:

http://www.walmart.com/catalog/product.do?product_id=3756907

JustinChar99 · March 2007

FyreWulff wrote: »

You need a crossover cable, then.

Wal Mart clearly has them marked in aisle, but don't call because none of them will know what you're talking about. Most other stores carry them, but you really have to look at the boxes to see which ones are crossover or include a crossover cable

edit: you want something like this:

http://www.walmart.com/catalog/product.do?product_id=3756907

So I need a crossover, or a patch cable? I thought they were different. And how is whatever I need different from a regular ethernet cable? and why would the 360 have an IP address but not be able to be pinged?

FyreWulff · March 2007

crossover/patch is the same thing.

The wires on one end of a crossover cable are switched so that the data goes to the correct "pin" from one end to the other.

I'm not sure exactly how they work, but it might be sending -enough- information that it gets an IP but cannot send data.

JustinChar99 · March 2007

FyreWulff wrote: »

crossover/patch is the same thing.

The wires on one end of a crossover cable are switched so that the data goes to the correct "pin" from one end to the other.

I'm not sure exactly how they work, but it might be sending -enough- information that it gets an IP but cannot send data.

Right, I got the different wire order thing, but i thought a normal ethernet cable was technically a patch cable, and crossover was something else. or is it patch = crossover and normal ethernet is just ethernet?

SO i can buy any cable that says Crossover and it will work?

mspencer · March 2007

Stop, wait, before you go buy any new cables:
does your PC's NIC have a link light? Is it lit? If so, either your cable is the right type or either the 360 or your NIC is automatically swapping.

Ethernet uses pins 1, 2, 3, and 6.
A straight-through cable or patch cable has these pins electrically connected to their numerical twins. 1 connects to 1, 2 connects to 2, etc.
A crossover cable connects transmit to receive and receive to transmit. 1 connects to 3, 2 connects to 6.

I think it's possible the 360 is only active on the network when it's either signed in or testing the connection. Or I could be an idiot. Try starting the connection test, and then while the connection test is running, open a command prompt and ping -t the 360.

If all else fails, get WireShark and run it, and tell it to start capturing on your wired Ethernet adapter. Wireshark is a traffic analysis program: if you tell it to watch a network connection, it will see and log every single packet that goes by on your network. On a normal busy Internet connection that's a HUGE number of packets -- but if your 360 is failing to get on the Internet, there are probably only a few packets involved. If you don't mind going this route, get WireShark and install it, and seek help here.

JustinChar99 · March 2007

The link lights are flashing green and yellow. I ping -t'd the 360's IP address and then started the connection test. 12 packets were sent total, before I stopped pinging. I observed 5 packets received while the connection test was running. Before I started the test, all packets timed out, same for after the test was completed. I'm also downloading WireShark right now.

EDIT: Do I run a capture on the NIC, or the bridge between it and my wireless connection?

EDIT again: I'm running baseline 5 minute tests on both, then ill run a 5 minute test on each while running the 360 connection test.

sheepdogg · March 2007

If you need your isp/router settings do the following.

1) On your PC Click Start
2) Click Run
3) type CMD
4) Hit enter
5) type ipconfig /all

You will see your gateway and dns listed there. On a side note, what's the ip your 360 has? If it starts with 169 then its not a usable ip.

RepoMan1023 · March 2007

Get a crossover cable. That is most likely your problem.

JustinChar99 · March 2007

sheepdogg wrote: »

If you need your isp/router settings do the following.

1) On your PC Click Start
2) Click Run
3) type CMD
4) Hit enter
5) type ipconfig /all

You will see your gateway and dns listed there. On a side note, what's the ip your 360 has? If it starts with 169 then its not a usable ip.

192.168.1.104 is the 360's IP, i have my router settings from my routers settings page.

JustinChar99 · March 2007

RepoMan1023 wrote: »

Get a crossover cable. That is most likely your problem.

And crossover and patch are the same thing? my brother went to get one at walmart last night but said nothing had "crossover" on the package, only "patch".

sheepdogg · March 2007

And you said your 360 connects to your computers 2nd network card?

Also, any firewall running on this PC?

Are you running ICS on the PC to hand out the ip to the 360?

JustinChar99 · March 2007

sheepdogg wrote: »

And you said your 360 connects to your computers 2nd network card?

Also, any firewall running on this PC?

Are you running ICS on the PC to hand out the ip to the 360?

My PC is using a Wireless PCI card to connect to my wireless router. I have an Ethernet port on my mobo, I bridged the wireless connection with the Ethernet, from what i have heard it should be functioning, I was actually told somewhere else that I needed a crossover. I think that is correct, just waiting for a bit more feedback before going to the store.

EDIT: the first thing I tried was using a wireless adapter for the 360, that didn't work. I also heard this way would be faster, especially since my spare wireless adapter (that i would be using for the 360) is of the B variety.

RepoMan1023 · March 2007

JustinChar99 wrote: »

RepoMan1023 wrote: »

Get a crossover cable. That is most likely your problem.

And crossover and patch are the same thing? my brother went to get one at walmart last night but said nothing had "crossover" on the package, only "patch".

To tell for sure, look at the ends of the cable. Hold the two ends next to each other, in the same orientation, so you can see the individual wires inside the clear jack piece. See all the colors? Do the two ends have the same color pattern? If so, then it's a normal ethernet cable. A crossover cable has a few of the wires switched or "crossed over," I forget the exact number of the wires, but if you hold the end so the little plastic tab is facing you, the right most wire is switched. On one end it's green/white, the other is orange/white. Hopefully you can see the ends while the cable is still in the box. Technically speaking, all ethernet cables (rj-45) are patch cables.

quick and dirty google search

JustinChar99 · March 2007

RepoMan1023 wrote: »

JustinChar99 wrote: »

RepoMan1023 wrote: »

Get a crossover cable. That is most likely your problem.

And crossover and patch are the same thing? my brother went to get one at walmart last night but said nothing had "crossover" on the package, only "patch".

To tell for sure, look at the ends of the cable. Hold the two ends next to each other, in the same orientation, so you can see the individual wires inside the clear jack piece. See all the colors? Do the two ends have the same color pattern? If so, then it's a normal ethernet cable. A crossover cable has a few of the wires switched or "crossed over," I forget the exact number of the wires, but if you hold the end so the little plastic tab is facing you, the right most wire is switched. On one end it's green/white, the other is orange/white. Hopefully you can see the ends while the cable is still in the box. Technically speaking, all ethernet cables (rj-45) are patch cables.

quick and dirty google search

Thats what I thought. So if the cables do not say crossover, than they are normal rj45 cables? because my brother went to 3 walmarts last night and said all the cables just said patch cable.

RepoMan1023 · March 2007

JustinChar99 wrote: »

RepoMan1023 wrote: »

JustinChar99 wrote: »

RepoMan1023 wrote: »

Get a crossover cable. That is most likely your problem.

And crossover and patch are the same thing? my brother went to get one at walmart last night but said nothing had "crossover" on the package, only "patch".

To tell for sure, look at the ends of the cable. Hold the two ends next to each other, in the same orientation, so you can see the individual wires inside the clear jack piece. See all the colors? Do the two ends have the same color pattern? If so, then it's a normal ethernet cable. A crossover cable has a few of the wires switched or "crossed over," I forget the exact number of the wires, but if you hold the end so the little plastic tab is facing you, the right most wire is switched. On one end it's green/white, the other is orange/white. Hopefully you can see the ends while the cable is still in the box. Technically speaking, all ethernet cables (rj-45) are patch cables.

quick and dirty google search

Thats what I thought. So if the cables do not say crossover, than they are normal rj45 cables? because my brother went to 3 walmarts last night and said all the cables just said patch cable.

Most of the time, a "patch cable" is just a normal ethernet cable. However, the word "patch cable" has come into common usage to mean a crossover cable and may be labeled as such. I've seen crossover cables labeled both ways at the same store. To be absolutely sure, you have to check the wires. I do not expect Wal-Mart to stock these cables. What is shown online is usually very different than what is in each store. Try Best Buy, Radio Shack, or some other electronic store and they should have them. They are a bit more expensive than normal cat5 though.

JustinChar99 · March 2007

RepoMan1023 wrote: »

JustinChar99 wrote: »

RepoMan1023 wrote: »

JustinChar99 wrote: »

RepoMan1023 wrote: »

Get a crossover cable. That is most likely your problem.

And crossover and patch are the same thing? my brother went to get one at walmart last night but said nothing had "crossover" on the package, only "patch".

To tell for sure, look at the ends of the cable. Hold the two ends next to each other, in the same orientation, so you can see the individual wires inside the clear jack piece. See all the colors? Do the two ends have the same color pattern? If so, then it's a normal ethernet cable. A crossover cable has a few of the wires switched or "crossed over," I forget the exact number of the wires, but if you hold the end so the little plastic tab is facing you, the right most wire is switched. On one end it's green/white, the other is orange/white. Hopefully you can see the ends while the cable is still in the box. Technically speaking, all ethernet cables (rj-45) are patch cables.

quick and dirty google search

Thats what I thought. So if the cables do not say crossover, than they are normal rj45 cables? because my brother went to 3 walmarts last night and said all the cables just said patch cable.

Most of the time, a "patch cable" is just a normal ethernet cable. However, the word "patch cable" has come into common usage to mean a crossover cable and may be labeled as such. I've seen crossover cables labeled both ways at the same store. To be absolutely sure, you have to check the wires. I do not expect Wal-Mart to stock these cables. What is shown online is usually very different than what is in each store. Try Best Buy, Radio Shack, or some other electronic store and they should have them. They are a bit more expensive than normal cat5 though.

All right, im gonna try a crossover cable from office depo. ill post the results.

EDIT: Shit, I don't know what to do. its $30 in store and $12 online, but I want to be able to return it if it doesn't work.

JustinChar99 · March 2007

I just tried a crossover cable, and I'm getting the same problem. At this point I have no idea what to do.

socialist retailer · March 2007

Instead of bridging the connections try setting up internet connection sharing on the wireless nic.

edit: does your wireless router have any physical inputs? If so, try that instead of plugging the 360 into the extra computer nic.

JustinChar99 · March 2007

socialist retailer wrote: »

Instead of bridging the connections try setting up internet connection sharing on the wireless nic.

edit: does your wireless router have any physical inputs? If so, try that instead of plugging the 360 into the extra computer nic.

Yes, it does, but I am unable to run a cable between rooms, or I would have used a wired connection in the first place.

How do I set up ICS? I thought bridging the connection was the same thing.

EDIT: I ran the setup wizard and now the wireless connection is listed as "shared". to 360 still fails the dns test though.

EDIT again: my 360s IP and DNS settings are set to automatic, and they have changed. they are now:

IP: 192.168.0.9
Subnet: 255.255.255.0
Gateway: 192.168.0.1

Primary DNS: 192.168.0.1
Secondary DNS: 0.0.0.0

EDIT once more: Just ran the connection test again and the IP changed to 192.168.0.223

EDIT one more time: seems like every time I run the test the IP changes. However, I do have link lites, and when I checked this morning with the bridge, not ICS, there were none.

JustinChar99 · March 2007

I disabled ZoneAlarm and it works fine now. Feel free to lock.

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