So do you tell them they are wrong or what? The point of that saying is that they should think they are right whether they are or not. It's about customer satisfaction, not customer correctness.
No, it's about self entitled assholes treating retail people like sub-humans and thinking they're allowed to get away with it because hey, they're consumers with money and the stores want that money.
people who ask if they have "more in the back" when it's clearly a limited stock or hot ticket item confuse me
it's like
listen if there's a giant empty space where all the Nintendo Wiis once were
and you've gone all around town trying to find them
why in god's name would we have a bunch of them squirreled away in the stockroom?
jesus, people, i know everyone hasn't worked in retail but a little common sense here
Actually... I got my Wii because I happened to notice a stack of them in the back room at an EB when a staffer went in there. Being a former retail worker myself, I felt a thrill of evil glee by going to the cash and asking, "Do you happen to have any Wiis.... in the back?"
I got the most evil glare from the clerk. And a Wii.
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GrathI'm a much happier person these daysRegistered User, ClubPAregular
edited November 2009
When I worked in retail I found shit in the back all the fucking time for people. Mainly because there was this one douchebag I hated that would hide shit he wanted to buy after work back there and I would always just go to his hiding spot and snag it.
I learned that if you find out what day the truck comes in at best buy you can usually find whatever you need that night by asking them to look in the back about an hour before close.
So do you tell them they are wrong or what? The point of that saying is that they should think they are right whether they are or not. It's about customer satisfaction, not customer correctness.
No, it's about self entitled assholes treating retail people like sub-humans and thinking they're allowed to get away with it because hey, they're consumers with money and the stores want that money.
Yeah I've got no idea where you're coming from there Scarab
It's one of those sayings that's assumed to have come from the mouth of some retail chain at some point but usually it's just an indulgent fantasy shared by a few asshole consumers who mouth the words like they really mean something
It's ultimately akin to listening to a diagnosis then snottily informing your doctor that the patient is always right, what the fuck do they know
They were running the buy2get1free deal and I was looking for Demons Souls for the PS3 but there were none at its spot.
Some other dude was looking for it too and he asked this tiny pink shirted gel upped Best Buy employee if they had any in the back.
Turns out they had 5 in the back.
Its a pretty cool story with a bro in it.
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Viscount Islands[INSERT SoKo HERE]...it was the summer of my lifeRegistered Userregular
edited November 2009
See, I'm an absurdly polite customer, always with my pleases and thank yous and I usually have to psyche myself up just to ask the person behind the counter if they have an item, just because I dislike putting people out of their way.
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GumpyThere is alwaysa greater powerRegistered Userregular
edited November 2009
I got my copy of the gamecube Fire Emblem through asking about the back, and that was a pretty damn rare game over here. So, it's not a lost cause
When I'm pulling freight out to the floor, most people don't ask if I know where something is or if we have something. Most of the time, they start with "Are you vendor?" It takes a lot of restraint not to say "Yeah, I am, can't help you." Mainly because anything they want will be in the back somewhere, I can almost guarantee it but thanks to the fucking geniuses that work here it is impossible to find.
Oh, it says the item is in this bin? Funny, the whole fucking wall is empty!
raise your kids to see things in perspective and not be retards about the newest tamagochi or whatever
then you'll never have to hunt around for it like an idiot
either that or don't decide on the last day that your child may die if you don't buy it a thing that is just coming out. be a smart human and preorder or something. it's not that hard now is it?
Preteen me would never have dared pester my parents to get me something I saw on TV but maybe that's because, you know, we didn't instantly get items we demanded as some TV values groups would have you believe
Because apparently if an advert makes a kid want a product parents are forced at gunpoint to purchase said product
Take note Khoo! Talk to G&T- subliminal ads in comics, it'll work, trust me.
were they trying to all hide them so they could keep them?
Possibly.
I know at one of the stores here 75% of their initial two shipments of the Wii went to employees. One guy bought four of them, kept one and made $750 off selling the other three.
Preteen me would never have dared pester my parents to get me something I saw on TV but maybe that's because, you know, we didn't instantly get items we demanded as some TV values groups would have you believe
Because apparently if an advert makes a kid want a product parents are forced at gunpoint to purchase said product
Take note Khoo! Talk to G&T- subliminal ads in comics, it'll work, trust me.
Preteen me would never have dared pester my parents to get me something I saw on TV but maybe that's because, you know, we didn't instantly get items we demanded as some TV values groups would have you believe
Because apparently if an advert makes a kid want a product parents are forced at gunpoint to purchase said product
Take note Khoo! Talk to G&T- subliminal ads in comics, it'll work, trust me.
X NEVER HAPPENED WHEN WE WERE KIDS
IT'S ONLY THIS GENERATION
KIDS THESE DAYS
So you're saying that in our day it was incredibly common for kids to instantly get whatever they demanded or are you trying to be ironic
I've never understood the attitude where customers somehow think they're being denied the chance to be a customer, what the hell do they think retailers would gain out of it?
That's not how a business works
oh my god, this fucking post
seriously
jesus christ people, we want your money. we want to sell you the product you came in here for, if we have it. if we don't have it, we're not trying to fuck with you! we would gladly take your money and hand it to you if we could!
when the Wii came out there was a pissy woman who insisted that i wouldn't order her a Wii (that's not how it works!) because i was racist
i just...
god damn, people
Bear with me here. Not about your absurd racism, you loon-fucking, Wii-hoarding Klansman, but about the "I don't believe you" thing. This isn't the best reasoning, but I think it may be real.
They understand that the store manager and the corporate entity want your money. But they may think that the individual employee gains no direct, immediate benefit from the sale, right? And maybe some new Wiis just came in like ten seconds ago, possibly inserted silently into the stockroom by masked ninja in the employ of the Iwata clan, because that is how things ship. So the point is that you, as the stupid and unmotivated retail employee, may not know, or just not care, that there are actually some Wiis back there that weren't there five minutes ago, and since you think you can get away with shirking your responsibilities, you're happier just to say there are no more.
Come on, that's the best I can do. People are obviously exhibiting the behavior, so there's a reason.
One of the worst variations of this is if you work at Blockbuster. You're not asked to check "the back" but rather the drop-box.
This was terrible because I worked at a high volume store so during the weekend, new releases were a rarity. You could easily have a full line where every single customer plans on telling you to check the drop box, and they'd rarely take "we're out" or "I just checked" for an answer. It eventually got to the point where I wouldn't even pretend to care. I'd lazily walk to the box, open it for half a second and immediately close it. "Nope."
I guess I can't really blame some people for asking, since once in a while one really did come back, but it was particularly annoying when they obviously saw me do it for the last customer, or if it happened to be a shitty movie. Can't think of any examples but just insert whatever shitty movie you can think of from about 5 years ago. It doesn't matter what it was, it would rent out.
When I bought my Wii it was the day after it came out. I went to the local EB "sorry they sold out, not sure when we're getting more shipments in." There were some other electronics stores in the mall I checked, and when I came back to EB the same guy flagged me down inside the store. They had just dropped off a new shipment of Wiis and he recognized me asking from before.
People want to sell you their shit. They want you to leave with what you came for. Whether it be in retail, foodservice, whatever, people do not enjoy saying "no I'm sorry I can't do that" simply because almost 100% of the time, it actually creates more work for them than being able to do it.
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BusterKNegativity is Boring Cynicism is Cowardice Registered Userregular
Preteen me would never have dared pester my parents to get me something I saw on TV but maybe that's because, you know, we didn't instantly get items we demanded as some TV values groups would have you believe
Because apparently if an advert makes a kid want a product parents are forced at gunpoint to purchase said product
Take note Khoo! Talk to G&T- subliminal ads in comics, it'll work, trust me.
X NEVER HAPPENED WHEN WE WERE KIDS
IT'S ONLY THIS GENERATION
KIDS THESE DAYS
So you're saying that in our day it was incredibly common for kids to instantly get whatever they demanded or are you trying to be ironic
Yes, Edcrab
There has actually always been bratty kids
And there has always been overly indulgent parents
This is not a new phenomenon
This is a Goddamn ancient phenomenon
My only "retail" experience was at a grocery store where I pushed a broom all day and avoided eye contact with customers. If any of them asked me anything I'd just grunt and gesture towards the cashiers.
Preteen me would never have dared pester my parents to get me something I saw on TV but maybe that's because, you know, we didn't instantly get items we demanded as some TV values groups would have you believe
Because apparently if an advert makes a kid want a product parents are forced at gunpoint to purchase said product
Take note Khoo! Talk to G&T- subliminal ads in comics, it'll work, trust me.
X NEVER HAPPENED WHEN WE WERE KIDS
IT'S ONLY THIS GENERATION
KIDS THESE DAYS
So you're saying that in our day it was incredibly common for kids to instantly get whatever they demanded or are you trying to be ironic
Yes, Edcrab
There has actually always been bratty kids
And there has always been overly indulgent parents
This is not a new phenomenon
This is a Goddamn ancient phenomenon
You fail to recognise the point in the slightest and it's funny if either of you could think I meant that
TV values groups demand "responsible advertising" as if adverts force parents to make bad choices, that's the point
In fact it was right there in the post for all to read
It's got fuck all to do with modern or past values and everything to do with media watchdogs and "moral guardians" jumping to completely spurious conclusions despite the fact that nothing has changed
Every day, people get inside V, mutter under their breath about how much they hate a customer, and then they return empty handed and everyone involved is unsatisfied.
I am expecting Retales to crop up next year because... well, everyone loves them and they are great discussion fodder
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No, it's about self entitled assholes treating retail people like sub-humans and thinking they're allowed to get away with it because hey, they're consumers with money and the stores want that money.
Secret Satan 2013 Wishlist
Actually... I got my Wii because I happened to notice a stack of them in the back room at an EB when a staffer went in there. Being a former retail worker myself, I felt a thrill of evil glee by going to the cash and asking, "Do you happen to have any Wiis.... in the back?"
I got the most evil glare from the clerk. And a Wii.
I learned that if you find out what day the truck comes in at best buy you can usually find whatever you need that night by asking them to look in the back about an hour before close.
were they trying to all hide them so they could keep them?
Yeah I've got no idea where you're coming from there Scarab
It's one of those sayings that's assumed to have come from the mouth of some retail chain at some point but usually it's just an indulgent fantasy shared by a few asshole consumers who mouth the words like they really mean something
It's ultimately akin to listening to a diagnosis then snottily informing your doctor that the patient is always right, what the fuck do they know
I was wondering that, especially since the clerk continued to look grumpy as she was ringing me up.
I think we have some extra courtesy in the back....
They were running the buy2get1free deal and I was looking for Demons Souls for the PS3 but there were none at its spot.
Some other dude was looking for it too and he asked this tiny pink shirted gel upped Best Buy employee if they had any in the back.
Turns out they had 5 in the back.
Its a pretty cool story with a bro in it.
What spring does with the cherry trees.
But conversely it just makes you very aware of when someone's genuinely fucking up or being lazy
"Oh dear, as you can see the database isn't working, sorry can't help you"
"Actually you're not logging in properly. See, I used to work here."
Oh, it says the item is in this bin? Funny, the whole fucking wall is empty!
just don't want stupid plasticky shit so badly
raise your kids to see things in perspective and not be retards about the newest tamagochi or whatever
then you'll never have to hunt around for it like an idiot
either that or don't decide on the last day that your child may die if you don't buy it a thing that is just coming out. be a smart human and preorder or something. it's not that hard now is it?
kpop appreciation station i also like to tweet some
Preteen me would never have dared pester my parents to get me something I saw on TV but maybe that's because, you know, we didn't instantly get items we demanded as some TV values groups would have you believe
Because apparently if an advert makes a kid want a product parents are forced at gunpoint to purchase said product
Take note Khoo! Talk to G&T- subliminal ads in comics, it'll work, trust me.
Possibly.
I know at one of the stores here 75% of their initial two shipments of the Wii went to employees. One guy bought four of them, kept one and made $750 off selling the other three.
X NEVER HAPPENED WHEN WE WERE KIDS
IT'S ONLY THIS GENERATION
KIDS THESE DAYS
So you're saying that in our day it was incredibly common for kids to instantly get whatever they demanded or are you trying to be ironic
http://www.youtube.com/watch?v=YqS7a25w1l4&feature=related#t=1m45s
Can't seem to get it to link the specific time, but 2:25.
Bear with me here. Not about your absurd racism, you loon-fucking, Wii-hoarding Klansman, but about the "I don't believe you" thing. This isn't the best reasoning, but I think it may be real.
They understand that the store manager and the corporate entity want your money. But they may think that the individual employee gains no direct, immediate benefit from the sale, right? And maybe some new Wiis just came in like ten seconds ago, possibly inserted silently into the stockroom by masked ninja in the employ of the Iwata clan, because that is how things ship. So the point is that you, as the stupid and unmotivated retail employee, may not know, or just not care, that there are actually some Wiis back there that weren't there five minutes ago, and since you think you can get away with shirking your responsibilities, you're happier just to say there are no more.
Come on, that's the best I can do. People are obviously exhibiting the behavior, so there's a reason.
such a great film
that reason being they are fuckers.
This was terrible because I worked at a high volume store so during the weekend, new releases were a rarity. You could easily have a full line where every single customer plans on telling you to check the drop box, and they'd rarely take "we're out" or "I just checked" for an answer. It eventually got to the point where I wouldn't even pretend to care. I'd lazily walk to the box, open it for half a second and immediately close it. "Nope."
I guess I can't really blame some people for asking, since once in a while one really did come back, but it was particularly annoying when they obviously saw me do it for the last customer, or if it happened to be a shitty movie. Can't think of any examples but just insert whatever shitty movie you can think of from about 5 years ago. It doesn't matter what it was, it would rent out.
Stupid fuckers, though. I am attempting to be some sort of deep-sea diver within that stupid.
People want to sell you their shit. They want you to leave with what you came for. Whether it be in retail, foodservice, whatever, people do not enjoy saying "no I'm sorry I can't do that" simply because almost 100% of the time, it actually creates more work for them than being able to do it.
Yes, Edcrab
There has actually always been bratty kids
And there has always been overly indulgent parents
This is not a new phenomenon
This is a Goddamn ancient phenomenon
Amazon Wishlist: http://www.amazon.com/BusterK/wishlist/3JPEKJGX9G54I/ref=cm_wl_search_bin_1
You fail to recognise the point in the slightest and it's funny if either of you could think I meant that
TV values groups demand "responsible advertising" as if adverts force parents to make bad choices, that's the point
In fact it was right there in the post for all to read
It's got fuck all to do with modern or past values and everything to do with media watchdogs and "moral guardians" jumping to completely spurious conclusions despite the fact that nothing has changed
Years from now I'm gonna have a drunk freakout moment like in the beginning of Apocalypse Now.
Soon we shall all be delving into the mysterious back
Real men work in retail warehouses until 6Pm and get shouted at for there troubles
We do not ventur into 'the back' WE ARE the back!
Can I look inside you? I swear you still got a copy of MW2 left.
Rock Band DLC | GW:OttW - arrcd | WLD - Thortar
I am expecting Retales to crop up next year because... well, everyone loves them and they are great discussion fodder
Heh. You got it from the back. From behind. In the butt.
AHAHAHAHAHAHAAAAAAA
also I get to go wade through a sea of shit in about half an hour
if I don't come back it's because I have straight up murdered somebody and they arrested my ass