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[Computer Help] Trying to fix a friend's laptop...
Professor Phobos
Registered User regular
Registered User regular
It's a fairly old Toshiba running Windows XP with a recent hard drive wipe/reset.
If I leave it alone after switching it on, it does a disc check. And then at some point, it just restarts again and begins a disc check. And then it starts again and does a disc check. It gets about halfway through the "verifying files" state (4 of 5) before starting over. It seems to vary at which stage it restarts.
If I cancel the disc check, it goes to the log in screen, I log in...I see a flash of a blue screen with a message I don't have time to read, and then it reboots again. Sometimes it goes to the login screen and reboots again immediately.
Sometimes it goes to a blackscreen that says Windows did not start successfully. None of the start up options there- safe mode, start windows normally, etc, work.
If I leave it alone after switching it on, it does a disc check. And then at some point, it just restarts again and begins a disc check. And then it starts again and does a disc check. It gets about halfway through the "verifying files" state (4 of 5) before starting over. It seems to vary at which stage it restarts.
If I cancel the disc check, it goes to the log in screen, I log in...I see a flash of a blue screen with a message I don't have time to read, and then it reboots again. Sometimes it goes to the login screen and reboots again immediately.
Sometimes it goes to a blackscreen that says Windows did not start successfully. None of the start up options there- safe mode, start windows normally, etc, work.
Professor Phobos on
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Doc: That's right, twenty five years into the future. I've always dreamed on seeing the future, looking beyond my years, seeing the progress of mankind. I'll also be able to see who wins the next twenty-five world series.
The problem is it never lets me get into Windows at all, so I can't disable the automatic restart. Thanks though, I didn't know you could do that.
After the bios is done loading, but before the disk check starts, there should be a brief period of time where you can mash F8, this should leave to the windows boot menu with options like: safe mode, safe mode with networking and disable automatic restart. Try all three.