I have my house insurance with Wawanesa (I'm in Canada) and my rates were increased for this year. Because of this, I decided to change companies because I got a better deal with another company. Last week I went in and filled out the cancellation form. I was informed that I would not be charged for my new year of insurance.
I just checked my online banking, and the fuckers charged my account for my new year of insurance.
What I'm wondering is if there's anyone I can report the insurance company to? I know that I'll get the money back - I'm more interested in reporting the issue with some sort of consumer group or government agency or something...
(edited for clarity)
Garry: I know you gentlemen have been through a lot, but when you find the time I'd rather not spend the rest of the winter TIED TO THIS FUCKING COUCH!