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Update: question about Power of Attorney

silence1186silence1186 Character shields down!As a wingmanRegistered User regular
edited January 2014 in Help / Advice Forum
Update post: http://forums.penny-arcade.com/discussion/comment/28892756/#Comment_28892756

So for a little over a month my grandmother has been steadily declining in health, mainly because she has stopped eating and taking her medication. You might say "it's obvious that would happen," and I would agree, but she is tired of living, since she's the last person of everyone she ever knew in her generation that's still alive. She has been in and out of the hospital, officially for COPD but unofficially because she refuses to taker her oxygen. She is trying to hasten her death, but at the same time calls 911 every time she feels unwell or just bored. Her half-hearted attempt at inviting death is only creating a crisis for her family.

Currently she is in a rehabilitation center, but she is refusing to actually go to the rehab, and has become so weak that she is a fall risk, which means the center has to curtail her freedom since she's a danger to herself. She just wants to go home, but if she goes back to the hospital one more time without spending a certain amount of time at home to reset her Medicare, one of the hospital workers threatened to have her declared incompetent by the state, have a guardian appointed, have all her assets seized, and lock her away in a terrible nursing home for the rest of her life.

Today I managed to explain this to her and convinced her to stay and go to rehab, but by the time I had gotten home she called me in a panic over some imagined slight the doctor said to her, and now she's insisting on leaving tomorrow, again. For the longest time I've felt she was just a dishonest person, but recently (within the last month) I'm starting to think it really is the beginnings of dementia, which her mother had before her, or so my relatives tell me. In one of the rehab sessions the center did a mental test, and she tested marginal for judgement, so this really may be happening.

On top of everything, as this supposed dementia strips away her judgement and inhibition, her inner personality, which is overbearing, bossy, cruel, mean-spirited, manipulative and rude, has come out in full force, and no one even wants to help her anymore, be it doctor, nurse, social worker, or even some members of my family. Everyone is ready to give up on her, and she's manipulating and bullying people into letting her die.

I am not quite sure how to proceed here. She won't talk to a psychologist. Should we consult an elder care attorney?

As it is I'm considering taking off from work for two weeks and going to see she completes the rehab every day, so that she CAN go home like she wants. The problem is that while she'll listen to me when I'm there, as soon as I leave she let's everyone else have a tongue lashing and forgets or ignores everything she and I had talked about previously. I can't be with her round the clock every day. This is already disrupting my and my family's life fairly severely.

So H/A'ers, anyone who's dealt with anything similar in the past, please advise.

silence1186 on
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  • Raspberry JamRaspberry Jam Registered User new member
    Wow, sounds like a tough spot to be in for everyone involved. I know how heartbreaking and stressful a situation like that can be and so I hope you've got someone to be there for you while you deal with this. That said, I think it's worth remembering that although you disagree with how your grandma is dealing with things it's really, really hard to get someone to change their behaviour or their perspective if they don't want to. I know you probably want to feel like you can reach her somehow and convince her of the harm she's doing to herself but she might be too set against that to hear what you're saying to her right now. It does sound like she has some pretty strong indicators of dementia so this might not yield very constructive results but have you tried asking her why she's doing what she's doing?

  • Belasco32Belasco32 Registered User regular
    I was my grandmother's medical power of attorney, which was put into place in an emergency when she OD'ed (perhaps on purpose, perhaps because she couldn't remember what she'd taken or when). It was a long, hard road, but along the way I found a few allies. One of the best was the Geriatric Ombudsman at the hospital, another was a family therapist I went to (Grandma didn't want to go). I needed the support so I could support her. In the end I was the only person she fully trusted, though she still lied to me to try and incite issues between me and my mom (her daughter) or to try and get what she wanted (often candy though she was diabetic or more medicine).

    Caring for her was one of the most difficult things I've ever done. Making the call to stop her life support after she had a heart attack and was incorrectly intubated, was the hardest thing I've ever done. But, when you take on the responsibility of someone's care legally you run the risk of having to make life and death decisions.

    There are many support groups online for people in your shoes, and I strongly suggest putting together a decent support network for yourself before taking on your grandmother's care (which is what it sounds to me like you're debating doing). If you take the time off work to get her to therapy every day and help her through it, there is very little chance you'll get to go back from there. <insert small diatribe about how we can only go into the future, not return to the past> Your relationship will change and, most likely, she'll become more dependent upon you.

    Looking back, I'm deeply grateful I did everything I could for my grandmother. But the caregiver path isn't for everybody, and if you aren't cared for it's damn near impossible to care for someone else.

    My first step would be to talk to an ombudsman, find out what your options are and what's really in her best interest legally where you are. The nurse that threatened her was out of line, I don't care how difficult your grandmother was being. In every hospital grandma went to (and it was as though she treated them as hotels and the nursing staff like her personal servants) had both social workers and ombudsmen to work with, and I learned a ton from nearly every meeting. My second step would be to get her the testing she needs to find out if she is competent or not. She may be severely depressed, which can take different methods to treat in geriatric patience. If she's at all religious you might want to see about having a chaplain/religiousy-person-of-your-choice spend some time with her, which is easily set up both inside and outside of the hospital and can really help.

    Please feel free to PM me to vent/talk/bounce ideas off of; I wish I could help more.

  • silence1186silence1186 Character shields down! As a wingmanRegistered User regular
    edited September 2013
    @Belasco32 I am in the US, and I've never heard of an ombudsman. A quick trip to Wikipedia reveals that's apparently not a thing we have. Are you outside the US?

    silence1186 on
  • Belasco32Belasco32 Registered User regular
    edited September 2013
    @silence1186 nope, I had 'em in both California and in Texas ...I even met a youth ombudsman at the hospital with my son a couple moths back. Weird.

    Edit: try Googling Geriatric Ombudsman <your state here>

    Belasco32 on
  • naporeonnaporeon Seattle, WARegistered User regular
    @Belasco32 I am in the US, and I've never heard of an ombudsman. A quick trip to Wikipedia reveals that's apparently not a thing we have. Are you outside the US?

    It is definitely a thing we have. I think the page you were looking for was this one: http://en.wikipedia.org/wiki/Ombudsmen_in_the_United_States

    There should definitely be something approximating that attached to her hospital or long-term care facility.

  • silence1186silence1186 Character shields down! As a wingmanRegistered User regular
    Oh, one more thing to note: my grandmother has severe hearing loss, and suffered a stroke in one of her eyes, and has severe sight loss as well, so she's basically physically incapable of entertaining herself or passing the time in any pleasant manner.

  • AngelHedgieAngelHedgie Registered User regular
    edited September 2013
    I am truly sorry for what you are going through. Your story sounds like what I just went through with my own grandmother, though my father was being the primary caretaker for her, and I was supporting him. It is an experience that is very difficult.

    First off, if you are her primary caretaker, you should see about getting medical power of attorney. This will help stave off the threats by the hospital, because they would have to go through you to get her placed in their care.

    Second, you may want to contact the local hospice. They are trained to handle end of life care, and can help with not only the medical aspects but the legal and emotional ones as well.

    Edit: If you need to talk, please message me.

    AngelHedgie on
    XBL: Nox Aeternum / PSN: NoxAeternum / NN:NoxAeternum / Steam: noxaeternum
  • The EnderThe Ender Registered User regular
    That nurse shouldn't have her job.

    My grandfather is going through this right now; unfortunately, nobody in my family has the patience or moral fiber of either yourself or @Belasco , so he was basically written-off some time ago and sent off to a specialty care home.

    ...Fortunately, however, this is probably the best thing that's happened to him in a while. His condition, bad as it is, actually improved a bit after he began staying at the home, and his old humor and wit came back (in a diminished capacity, but it was a relief to see it anyway given what he was eroding away into). A care home's probably not for everyone, but it's nowhere near the ugly stereotype that it's made out to be).


    With Love and Courage
  • silence1186silence1186 Character shields down! As a wingmanRegistered User regular
    edited September 2013
    I am truly sorry for what you are going through. Your story sounds like what I just went through with my own grandmother, though my father was being the primary caretaker for her, and I was supporting him. It is an experience that is very difficult.

    First off, if you are her primary caretaker, you should see about getting medical power of attorney. This will help stave off the threats by the hospital, because they would have to go through you to get her placed in their care.

    Second, you may want to contact the local hospice. They are trained to handle end of life care, and can help with not only the medical aspects but the legal and emotional ones as well.

    Edit: If you need to talk, please message me.

    She's reasonably healthy though, and could live another five years no problem. She's just given up. I do have complete power of attorney for her, and my mother is her health care advocate.

    silence1186 on
  • November FifthNovember Fifth Registered User regular
    It sounds to me like she needs some sort of assisted living situation.

    You could also look into hiring a sitter to help her in the rehab or at home for a few hours.

  • silence1186silence1186 Character shields down! As a wingmanRegistered User regular
    It sounds to me like she needs some sort of assisted living situation.

    You could also look into hiring a sitter to help her in the rehab or at home for a few hours.

    Yeah, we're hoping to to get her a nurse, a physical therapist, a cleaning lady, a cook, and a specialist for one of her meds to each check on her one day a week. It's just very overwhelming trying to put together a schedule and get her to agree to it. She thinks these people will just rob her blind.

  • LankyseanLankysean Registered User regular
    Man that situation sucks. I don't have any good advice but I will say good luck, I'm going through a very similar situation with my grandmother right now.

  • NightDragonNightDragon 6th Grade Username Registered User regular
    It sounds to me like she needs some sort of assisted living situation.

    You could also look into hiring a sitter to help her in the rehab or at home for a few hours.

    Yeah, we're hoping to to get her a nurse, a physical therapist, a cleaning lady, a cook, and a specialist for one of her meds to each check on her one day a week. It's just very overwhelming trying to put together a schedule and get her to agree to it. She thinks these people will just rob her blind.

    When my grandmother was living with Alzheimer's, I believe most of the things on that list were handled by one person my family hired, and sometimes a physical therapist/nurse additionally (but she only came to administer medication and check up on her physically and such). Towards the end when my grandmother needed more constant care, my family hired a few people that worked in shifts throughout each week....but each individual still handled virtually everything. It can get very, very expensive, even just hiring a single person...I'm not sure exactly what your financial situation is (or what your grandmother's needs are, exactly) but it may be worthwhile to just see what kind of care you might be able to find for fewer than that many people. A cleaning lady and cook, for instance, are roles that could potentially be filled by the general caretaker if your grandmother doesn't need constant supervision.

  • dispatch.odispatch.o Registered User regular
    Talk to the Chaplain available at whatever hospital she's stayed in. I'm in no way religious, but have worked in a myriad of healthcare situations and the chaplains always have a great deal of experience and information they are happy to make available to you. Generally speaking they can point you towards all of the local resources you might need and give some advice based on things they've seen. Most have no intention of trying to convert anyone and wont bring it up at all unless you ask.

  • Belasco32Belasco32 Registered User regular
    Living in an assisted care facility generally works out to be far less expensive than hiring people to come into one's home; it's also covered by Medicare where a lot of in-home things aren't...or, at least, weren't when we were going through this. My grandmother lived in an assisted living "home" less than a mile from my house. Which worked out great, but it wasn't the first assisted living place she lived in and she loved all of them, largely because of the companionship of other people going through similar things (i.e. little old women gabbing about what hurts, how so-and-so never calls, and the 'good old days'). Now, moving her from her beloved little apartment into her first assisted living apartment was hellish, and, as is to be expected any time you move someone who is older, it took a big toll on her health...which she mostly recovered from over the first few months. She took her meals in a communal dining room, which sort of forced her to get up and have a reason to get dressed everyday (which she initially disliked, but grew to really enjoy) and had access to lots of activities and outings (everything from going to a museum to going to WalMart). We weren't able to afford one of the big apartments for her, so she basically had an efficiency with only a microwave, dorm fridge, and coffeepot for a kitchen. And that, 7 years ago, was running us over $2500/mo. Like most assisted living places, they were associated with what we all think of as a nursing home and offered care from simple medication management all the way up to serious nursing care...each bit at an increased fee, of course.

    Grandma was almost entirely blind (she could only see outlines and shadows) and largely deaf, one of the best things we found for her were audio books through resources for the blind combined with headphones she could turn up to levels even a teenager would find uncomfortable. The headphones also worked with her TV so she could have it up as loud as she wanted in her apartment without bothering her neighbors. I don't know if either of those things might be helpful for your grandmother, but I figured I'd throw it out there. Generally speaking, there are resources for just about everything, it just takes a time and effort to find them.

    You guys have a lot of information gathering to do, and a lot of decisions to make both with and for your grandmother. Not only is each state different, what funding is available for which services can differ from county to county. In a lot of ways I was lucky, I knew my grandmother very well and was able to be her advocate. Getting old sucks, losing your independence sucks and is frightening, and far too many people forget that old people are still PEOPLE with all the uniqueness and tribulations that come with being an individual.

  • zepherinzepherin Russian warship, go fuck yourself Registered User regular
    edited September 2013
    I'd like to say that not all nursing homes are terrible places. Where I work the nursing home section is nicer than most people's college domiciles.

    Just make sure they have their CARF certs.

    zepherin on
  • AnomeAnome Registered User regular
    I'm currently going to school to become a music therapist and your grandmother sounds like someone who could really be helped by music therapy. I know that you said she's severely hearing impaired, but that's actually something that can be helped with music. Here's a link: http://www.mtabc.com/page.php?61

    There's a lot of text, so here's some highlights of what music therapy can do for the hearing impaired:
    -Enhance auditory, training and expand the use of residual hearing
    -Effectively address a number of objectives in auditory training
    -- "Attention to sound, attention to differences in sound, recognition of objects and events from their sounds, and use of hearing to determine distance and location of sound can all be trained through musical experiences"
    -"certain aspects of a profoundly hearing impaired person's residual hearing may be measurably improved through a systematic programme of auditory training in a musical context"
    -Promote socialization, self-awareness, emotional satisfaction, and enhance self-esteem

    There's a bunch more there but you get the idea. The first practicum that we do as music therapy students is with geriatric populations (I'll be starting that in January) and from everything I've heard, the dementia groups are incredibly positive experiences for all involved. If there's anything like that in your area, I would highly recommend you try to get her involved with that if it's at all affordable. It does so much to improve quality of life and overall happiness. There are other arts based therapies out there if music isn't her thing.

  • Fuzzy Cumulonimbus CloudFuzzy Cumulonimbus Cloud Registered User regular
    IANAD / IANAL

    I would suggest taking her to see a neurologist. Early dementia can be reversed with antipsychs and SSRIs in some cases. Worth a shot!

  • silence1186silence1186 Character shields down! As a wingmanRegistered User regular
    So slight update. My grandmother bullied my mom into checking her out of rehab, so my grandmother is home now. She let my grandmother go home on the condition she get a nurse into her home. The nurse came to the apartment, and said because my grandmother is not ambulatory, she can't have therapy at home. I think we're pretty much fucked now. She can't have help at home, go back to rehab, or go to the hospital.

  • dispatch.odispatch.o Registered User regular
    People who are in that situation are not to be trusted. It sounds terrible, and isn't meant to be malicious, but they're not thinking clearly and some will do quite literally anything to just stay in their home. As long as whatever happens they feel like it's sort of their last bit of power and if they can stay in their own home, at least they have that amount of control. I spent a few years working in assisted living and as nice as people are who lived there, they're still people who are terrified of being abandoned.

    It would be in her best interest to be in assisted living, someone keeping track of her medications and when she needs to take them, someone to do the cleaning so she doesn't have to bother, etc. It may be time for you to contact a social worker and see what exactly your options are and how you can best provide a good environment for your grandmother. It's best you do it while she is able to have some input on the situation.

    Contrary to popular belief, they're not all dingy asylums from a horror movie where people go to die. There are quite a few I'd be happy to live in right now. Fact is in her current state and environment she will probably do something incredibly stupid and end out with no choice in the matter, seriously injuring herself or someone trying to help her.

    So yeah, I guess my advice is call a social worker in adult protective services for your county and ask them what to do.

  • BeatnikBeatnik Registered User regular
    Right
    Can I just say how sorry I am about the situation you've landed in. It's pretty rotten when family are ill, get old and social/physical situations change.

    However, can I just offer a few points.

    Firstly, as we see on this forum, people can behave and act in all sorts of fucked up ways - against all reason and good sense. (Un)fortunately this ability is our innate right as fully competent adults. Just because your Grandma doesn't want to do what everyone else wants her to do doesn't necessarily mean she has dementia.

    Secondly, all sorts of physical conditions can impact on your memory and behaviour, and a lot of these are correctable. Electrolyte abnormalities, medications, hormone imbalances, hypoxia (lack of oxygen) and depression can all mimic dementia. You mentioned she's stopped eating, lost interest, paranoid, anxious, lack of energy, irritable and has both chronic ill health and sensory impairment. Has she been assessed for depression? Whoever diagnoses her as dementia had better be jolly certain she's not depressed.

    Thirdly, and as a follow on to above, she needs expert assessment. I would suggest that she needs to see either a Geriatrician or a Psychiatrist specialising in the elderly and/or dementia. Social workers are fine but she needs somebody to actually work out what's wrong with her and help her.

    Fourthly, it's all very well for posters to suggest that assisted living isn't that bad, but the decision to take another adult our of their own home against their wishes is never one that should be taken unilaterally or lightly. What you said about a hospital worker threatening to have her declared incompetent is quite worrying really and is not the way things should be done. No wonder your Grandma thinks everyone is out to get her!

    However, if you are going to continue to care for her, it is important that you let her know exactly what kind of strain this is putting on you and your mother -for your own well-being if nothing else. Very often families skirt around the issue and acquiesce until the time comes when things fall apart. You need your Grandma's cooperation in her living at home, and I would make sure she understands this responsibility - that her actions or refusals have consequences for everyone else.

    I know that events will no doubt be resolved to some extent by now. As I said above, I' m sorry for your trouble and don't envy your situation.

    Best wishes and good luck.

  • zagdrobzagdrob Registered User regular
    We had a similar situation with my wife's grandmother. After her husband died in 2003 she became incredibly hostile to my wife and actively pushed her away. Her only child (my wife's dad) died in 2007, and she became even more insular / hostile and pushed away the rest of her friends / local support community. She had a minor stroke and her dementia progressed from 2007 or so on, she rejected my wife's repeated attempts to involve herself in her care. Eventually the 20 year old loser grandson of one of her friends forced his way into her life. After being hospitalized in early 2012, my wife's brother put her in the 20 year old's full time care - he ended up tricking her into believing that her family (my wife / her brother) wanted her dead, and convinced her to leave him her entire half million dollar estate. We spent the past year and a half fighting a protracted legal battle and were able to finally recover the bulk of her estate - the family farm, pictures and personal items.

    Every case is going to be different, and even in hindsight I don't think there is anything differently that my wife reasonably could have done. Even when she came out of the hospital in early 2012, any attempt to get guardianship would probably have failed and simply alienated my wife from her grandmother. Based on my experience, here is what I would recommend:

    1. Establish clearly medical power of attorney / guardianship, and make sure her wishes are clear and realistic. If she doesn't have / won't provide someone medical power of attorney and is acting like this, it's time to talk to a lawyer about someone getting guardian / conservatorship.

    2. Establish - by working with her doctor directly, not just what she relays - what her care needs are. Make sure that responsibility for those needs is shared among everyone - family, friends, etc as much as possible. If she needs care that can't be provided by family / friends - and you need to be realistic about not expecting too much from any one person - hire the appropriate nursing care.

    3. If she lacks the money for necessary nursing or professional care - daily, 24 hour, etc, work with local hospice and other agencies to see if you can find a solution to give her the professional care she needs. If you can't provide adequate care, you must seriously discuss and consider other options like nursing homes instead of endangering her by trying to keep status quo.

    4. Understand that this is going to be difficult, and there is only so much any one person / family can do. Full time care of an elderly parent / grandparent is hard and thankless work, and it's more than a full time job. You need to make sure any plans are sustainable, or make sure it's known in advance that the plans are temporary. Expect fights - between her and everyone else, and between everyone involved.

    5. Make sure that everyone in her support group is on the same page, and has realistic expectations. If your uncle on the other side of the country says 'my mother isn't going into a nursing home', he needs to put up or shut up. Discuss everything frankly and realistically separately from her to get on the same page and form a unified front.

    6. Work with local social services or other resources (such as an elderly care lawyer) for advice and guidance. They have dealt with this situation before - you haven't. Even if you don't agree with them, take their recommendations or guidance into consideration.

    7. You many not have the power to make the decisions. It sounds like your mom has the POA right now, or if not your mom's wishes would likely supersede yours (unless you want to fight a nasty legal battle - you don't). Support your mother and her decisions, but make sure your position as well as what you can and can't contribute is clear.

    Dementia is an awful difficult thing to deal with, just remember that the person dementia brings out is not your grandmother. It's hard to have sympathy and not get angry / frustrated at times, but you have to treat an elderly person with dementia kind of like a child - they don't comprehend everything they are doing, and as someone who can comprehend you need to take the high road. It's exhausting but being frank and consistent and working with experts is the only way you can handle it.

    I wish you the best of luck, and this isn't something I would wish on any family. Elderly care is truly a nightmare, and it's often something that people are utterly unprepared to navigate - and learning by experience is painful and difficult all around. Consult with experts.

  • silence1186silence1186 Character shields down! As a wingmanRegistered User regular
    edited October 2013
    So update:

    My family actually managed to get my grandmother into hospice care in her own home, and we had people in her apartment with her from 7AM to 7PM (which is when she went to bed). Unfortunately, she woke up at 630AM last weekend and decided she A) wanted a glass of water from the kitchen and B ) didn't need to use her walker. Obviously she fell, and was hospitalized for X-rays. She has no breaks/fractures/dislocations, but now the hospice company is saying they won't send people anymore since it's not safe in her home anymore.

    Does anyone have any experience dealing with hospice companies?

    silence1186 on
  • bowenbowen How you doin'? Registered User regular
    No, but, she needs around the clock care.

    not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
  • zagdrobzagdrob Registered User regular
    So update:

    My family actually managed to get my grandmother into hospice care in her own home, and we had people in her apartment with her from 7AM to 7PM (which is when she went to bed). Unfortunately, she woke up at 630AM last weekend and decided she A) wanted a glass of water from the kitchen and B) didn't need to use her walker. Obviously she fell, and was hospitalized for X-rays. She has no breaks/fractures/dislocations, but now the hospice company is saying they won't send people anymore since it's not safe in her home anymore.

    Does anyone have any experience dealing with hospice companies?

    A little bit / mostly secondhand. Unfortunately, at this point there are really only two options.

    One would be to get around the clock in home care. Which is very demanding if provided by family and typically unsustainable, and ridiculously expensive to have provided by a private company. Like, six figures a year expensive.

    The other would be to get her into a nursing home / hospice facility that can provide around the clock care.

    It's that time. She's at the point where being left alone, even at night, is neglectful. Depending on your state and their resource / asset requirements, the best bet is to get her into a nursing home of your / her choice while she can afford it, and spend down her assets until Medicaid picks up the tab for her.

    When will Medicaid Pay for a Nursing Home or Assisted Living

  • zepherinzepherin Russian warship, go fuck yourself Registered User regular
    zagdrob wrote: »
    So update:

    My family actually managed to get my grandmother into hospice care in her own home, and we had people in her apartment with her from 7AM to 7PM (which is when she went to bed). Unfortunately, she woke up at 630AM last weekend and decided she A) wanted a glass of water from the kitchen and B) didn't need to use her walker. Obviously she fell, and was hospitalized for X-rays. She has no breaks/fractures/dislocations, but now the hospice company is saying they won't send people anymore since it's not safe in her home anymore.

    Does anyone have any experience dealing with hospice companies?

    A little bit / mostly secondhand. Unfortunately, at this point there are really only two options.

    One would be to get around the clock in home care. Which is very demanding if provided by family and typically unsustainable, and ridiculously expensive to have provided by a private company. Like, six figures a year expensive.

    The other would be to get her into a nursing home / hospice facility that can provide around the clock care.

    It's that time. She's at the point where being left alone, even at night, is neglectful. Depending on your state and their resource / asset requirements, the best bet is to get her into a nursing home of your / her choice while she can afford it, and spend down her assets until Medicaid picks up the tab for her.

    When will Medicaid Pay for a Nursing Home or Assisted Living
    If you choose to engage this option, give me a pm. Where I work has a nursing home and assisted living segment that is CARF and J-Co certified. She probably wouldn't qualify unless she was a vet, but I know of a lot of other nursing homes on the east coast, and some of them are quite good.

  • azith28azith28 Registered User regular
    The best thing i can suggest to you at this time is to get the power of attorney transfered to someone while she is still considered lucid enough to sign it over herself. I'd also put some kind of information on her (A bracelet or necklace) saying never to take her to that horrid hospital with the asshole care worker again. (Pick a different one).

    Stercus, Stercus, Stercus, Morituri Sum
  • silence1186silence1186 Character shields down! As a wingmanRegistered User regular
    So update:

    My grandmother now has a live in caretaker 24 hours a day and seems to be doing pretty well. I've been paying this caretaker with money from my grandmother's bank account via my Power of Attorney. Today I went to the bank with my Power of Attorney forms to move money from a beneficiary account my grandmother had set up for me some years ago to the regular active bank account I use to pay her caretaker. The bank manager told me that in order to do this they needed to see my grandmother or at least get her on the phone, which isn't really an option given her health. I'm a little confused, because I thought the Power of Attorney meant I could act on my grandmother's behalf without her needing to be involved.

  • bowenbowen How you doin'? Registered User regular
    You may want to talk to the lawyer who drew up the papers.

    But yes, that is what it is. The bank should not be making any calls on this, if the power of attorney has been granted, they really have no recourse and have to follow it legally. Just make sure to remind them of that. The grandmother is not in fit mental states that they really need anything from her anyways. Not sure what they're after.

    I'd probably ask them if they're willing to risk legal action against themselves for denying your requests as her agent. Then again, there are also lots of types of PoA, I'd double check that you don't have a limited scope one, like healthcare proxy or something.

    not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
  • DjeetDjeet Registered User regular
    Before threatening lawsuits (which likely isn't going to get you anywhere with the bank manager) you might just want to see where you get if you do as he asks. He's likely doing due diligence since power of attorney scams and fraud is not uncommon.

    If you can compensate the care provider in the current state of affairs, is that not an acceptable way of doing things moving forward?

  • bowenbowen How you doin'? Registered User regular
    edited January 2014
    There's nothing due diligence about it?

    They're common but that's for the courts to decide once an issue has been raised by someone else. Problem with bank accounts and being an agent for the PoA is if you need the money, they can't just dilly dally around, they're going to have to use other means to determine validity of the document. They can't just talk to the person, they have to talk to the issuers of the document. If they can't verify it, then they deny it, but asking to speak to the person when there's a PoA is probably just going to get them nowhere. But that's the point, even someone with dementia might not know someone has PoA over them, which could be a problem and is in no way a validation of the document itself.

    "No I don't know what that is! What are you doing!" meh that's when you respond "Sorry you don't have the authority to contest my PoA, feel free to verify it, but I will need access by (X)."

    bowen on
    not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
  • JasconiusJasconius sword criminal mad onlineRegistered User regular
    So update:

    My grandmother now has a live in caretaker 24 hours a day and seems to be doing pretty well. I've been paying this caretaker with money from my grandmother's bank account via my Power of Attorney. Today I went to the bank with my Power of Attorney forms to move money from a beneficiary account my grandmother had set up for me some years ago to the regular active bank account I use to pay her caretaker. The bank manager told me that in order to do this they needed to see my grandmother or at least get her on the phone, which isn't really an option given her health. I'm a little confused, because I thought the Power of Attorney meant I could act on my grandmother's behalf without her needing to be involved.

    It does mean that, but powers of attorneys are commonly used by scam artists who get elderly people to sign one for one advertised purpose, and then they use it to do all sorts of heinous shit.

    So financial institutions at least want to talk to the person to make sure she is aware you are doing this.

  • bowenbowen How you doin'? Registered User regular
    Jasconius wrote: »
    So update:

    My grandmother now has a live in caretaker 24 hours a day and seems to be doing pretty well. I've been paying this caretaker with money from my grandmother's bank account via my Power of Attorney. Today I went to the bank with my Power of Attorney forms to move money from a beneficiary account my grandmother had set up for me some years ago to the regular active bank account I use to pay her caretaker. The bank manager told me that in order to do this they needed to see my grandmother or at least get her on the phone, which isn't really an option given her health. I'm a little confused, because I thought the Power of Attorney meant I could act on my grandmother's behalf without her needing to be involved.

    It does mean that, but powers of attorneys are commonly used by scam artists who get elderly people to sign one for one advertised purpose, and then they use it to do all sorts of heinous shit.

    So financial institutions at least want to talk to the person to make sure she is aware you are doing this.

    In cases of dementia, this is not helpful.

    not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
  • DjeetDjeet Registered User regular
    bowen wrote: »
    "No I don't know what that is! What are you doing!" meh that's when you respond "Sorry you don't have the authority to contest my PoA, feel free to verify it, but I will need access by (X)."

    It's more "this guy has a document that gives him carte blanche access to all the funds in this other party's account, I'd like to talk to the other party who might be taken advantage of or have diminished capacity".

    Getting irate about it doesn't get you anywhere. Right now it is still relatively cordial. Who knows? Bluster might work, but it pretty much only escalates things. I wouldn't threaten a lawsuit without getting a legal consult on how it will proceed, and how much grandma is going to have to be involved in the process. If you do make a threat, and they don't blink, your next step might be a strongly worded letter from an attorney (perhaps the practice that granted the PoA).

    Banks can and do challenge power of attorney since they may be exposed to liability (WSJ article). Like you said it could end up a matter for the courts to decide, but if you can head that off this will be resolved quicker and won't cost a bunch in legal fees for an uncertain result.

    A recent GAO study on the matter.

    TL DR: Banks are trying to address fraud/scams w/r/to PoA and they may ask for additional doc, talking to whom you are providing agency, or may just outright refuse. You should really try to resolve this without it going to the courts as that will be lengthy and costly and there is no guarantee you'll win.

  • AiouaAioua Ora Occidens Ora OptimaRegistered User regular
    Ask the bank what it is that they feel is invalid about your current POA.

    When I worked at a CU we would have occasions where someone where someone had a POA but it was only noted by us on a single account, even though the POA granted access to all accounts. So if the Attorney tried to access a different account they'd initially be stymied as if they were attempting to prove POA for the first time.

    I wouldn't be surprised if something similar is happening here.

    life's a game that you're bound to lose / like using a hammer to pound in screws
    fuck up once and you break your thumb / if you're happy at all then you're god damn dumb
    that's right we're on a fucked up cruise / God is dead but at least we have booze
    bad things happen, no one knows why / the sun burns out and everyone dies
  • zagdrobzagdrob Registered User regular
    Yeah, if you have POA documents, it's not for the bank to contest. Barring a few specific circumstances, when present POA documents and verify your identity - as far as the bank is concerned - you are that person. Keep in mind that if there are conditions on the POA documents - such as taking effect when your grandmother lacks certain mental capacity - you may need to provide a doctor's certification that she lacks capacity.

    I would flat out tell them 'I've provided legal documents you are legally obligated to honor, so if you require clarification on your responsibilities under the law, I'll wait while you contact your manager or the bank's legal department.'

    Keep going up the chain, as most low-level employees at the bank, even ones with specific tasks like account setup, aren't very familiar with things like POA. Escalating to a branch / regional manager or the bank's legal department should clear things up pretty quickly or at least let you know what it is they actually need.

    Another option worth consideration - can you bypass them entirely by conducting the business online / through the phone? While you almost certainly want to clear up the POA issues, doing things online might take care of short-term issues.

  • bowenbowen How you doin'? Registered User regular
    Yup no one is really saying "YOU MOTHERFUCKERS I'M GOING TO SUE YOU" but you just have to be frank and to the point that you are legally allowed to do what you can do and it is up to them to prove that this document is fraudulent.

    Like, that's a few phone calls over the span of a half hour or so for confirmation.

    not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
  • AiouaAioua Ora Occidens Ora OptimaRegistered User regular
    Eh, it actually is the banks responsibility to be satisfied that the POA is legit before they honor it. I mean, if you walked into a branch to access your own account with no ID they're going to send you away, even though you're legally able to access your account.

    It doesn't help that in most states the notary system is a joke.

    life's a game that you're bound to lose / like using a hammer to pound in screws
    fuck up once and you break your thumb / if you're happy at all then you're god damn dumb
    that's right we're on a fucked up cruise / God is dead but at least we have booze
    bad things happen, no one knows why / the sun burns out and everyone dies
  • bowenbowen How you doin'? Registered User regular
    Right, that's why they can use the usual legal channels to verify it.

    They can't just go "well yeah I need to speak with the person you have PoA over" because that's going to get them nowhere in 99% of cases. PoA is usually because that person can't be trusted, or, is incapacitated.

    Like I cannot think of a situation ever where it'd be worthwhile. Someone with dementia isn't going to have the wherewithal to answer a question about that. Someone who lost PoA over their own shit is going to lie. Someone who's in a coma can't come to the phone right now.

    not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
  • AiouaAioua Ora Occidens Ora OptimaRegistered User regular
    Well yeah. The manager is kind of an idiot. If you can actually talk to the PoA grantor that's the easiest way of verifying, but is obviously not always possible or useful. There should be some procedure to follow after that is ruled out as an option.

    life's a game that you're bound to lose / like using a hammer to pound in screws
    fuck up once and you break your thumb / if you're happy at all then you're god damn dumb
    that's right we're on a fucked up cruise / God is dead but at least we have booze
    bad things happen, no one knows why / the sun burns out and everyone dies
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