its pretty weird actually but there u go, valve decided not to give a shit
hiring a class of support peons would defo change the company culture
Steam only had 2 people answering tickets, for millions of users. Anything complicated that a basic form letter didnt handle, they would just ban the account and refuse further contact. It was like 5 hitlers, and now its just hitler.
i am skeptical of the alleged flatness of their corporate hierarchy to begin with, so yes, they should form a more hierarchical unit for answering support calls, which would allow for a more filtered response system
but it is such a large change to their corporate culture that i am sure they will resist doing so until they cannot avoid it
On the flatness, it's pretty clear its a super stressful environment because rockstars get everything and if you dont get our of their way you get fucked hard or thrown to the wayside. Their employee handbook is available publicly and it explains how to overcome such obstacles and it seems pretty good about it.
It's still been pretty fucked up. Recently I think the blood bowl or the space hulk devs had issues and couldnt get in contact with anyone at valve so they changed their game name in steam to "CAN SOMEONE AT VALVE SUPPORT CONTACT US ABOUT ISSUES X/Y/Z ITS AN EMERGENCY AND THERES NO SUPPORT ANSWERS?" in a super long string. It updated in the store, and in peoples libraries, it was pretty amazing.
hahaha that's awesome
got a link to the story, I'd love to read it
+1
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VanguardBut now the dream is over. And the insect is awake.Registered User, __BANNED USERSregular
its pretty weird actually but there u go, valve decided not to give a shit
hiring a class of support peons would defo change the company culture
Steam only had 2 people answering tickets, for millions of users. Anything complicated that a basic form letter didnt handle, they would just ban the account and refuse further contact. It was like 5 hitlers, and now its just hitler.
i am skeptical of the alleged flatness of their corporate hierarchy to begin with, so yes, they should form a more hierarchical unit for answering support calls, which would allow for a more filtered response system
but it is such a large change to their corporate culture that i am sure they will resist doing so until they cannot avoid it
On the flatness, it's pretty clear its a super stressful environment because rockstars get everything and if you dont get our of their way you get fucked hard or thrown to the wayside. Their employee handbook is available publicly and it explains how to overcome such obstacles and it seems pretty good about it.
It's still been pretty fucked up. Recently I think the blood bowl or the space hulk devs had issues and couldnt get in contact with anyone at valve so they changed their game name in steam to "CAN SOMEONE AT VALVE SUPPORT CONTACT US ABOUT ISSUES X/Y/Z ITS AN EMERGENCY AND THERES NO SUPPORT ANSWERS?" in a super long string. It updated in the store, and in peoples libraries, it was pretty amazing.
hahaha that's awesome
got a link to the story, I'd love to read it
I was sitting around in steam chat when it happened and we all had a good laugh. I can't find a story about it I want to say it happened earlier this year, but was most likely within the last year.
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hahaha that's awesome
got a link to the story, I'd love to read it
i was not aware cats could breed with red pandas
ive never had cause to
i mean either they are doing scottish stuff or lamenting the lack of fruit
"how do you morons manage to get around? your reaction time is so shit that if the light changed you'd never be able to move before it changed back"
fruit? do you even know what a fruit is sircheck?
M8 I just
like
got gabber
Is time for new chat by me.
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http://youtu.be/QLwTt7IOoSc
no but more importantly neither do the scots
we are brothers in ignorants
I should probably crawl into bed and pretend like I can snooze soonish
I won "beat" HabitRPG already.
But I still am lazy.
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Maybe this company will actually call me!
an
bass
Fingers crossed for you, Spool.
Check out my site, the Bismuth Heart | My Twitter
the less commercially successful follow-up by Carly Rae Jepsen
I was sitting around in steam chat when it happened and we all had a good laugh. I can't find a story about it I want to say it happened earlier this year, but was most likely within the last year.
http://youtu.be/mvNCznBhSlE
My sleep and everything is so fucked and I apparently agreed to have a friend over for a day so aghhhhh *collapse*
Ju
N
Gle
GET PAID
I just finished having a phone interview. Good luck, phone interview bro!
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[5e] Dural Melairkyn - AC 18 | HP 40 | Melee +5/1d8+3 | Spell +4/DC 12
get swole
Lets see how long it's saved this time before mysteriously disappearing.
I have Many Resources
although you should def watch Lady Snowblood
On average, this thread was speeding through at warp 2.7
@skippydumptruck will create the new thread
@Thomamelas is backup