Some backstory: I am a caseworker for individuals with mental illness. It's not a well paying job and the it's the only job I've had where being good at it means you get less to work with. Oh, and your personal performance rating is based entirely on other people's ability to keep their appointments.
Anyhow, I recently had emergency surgery to take out some wisdom teeth that were turning my mouth into a chemical weapon. I asked for a few things to be covered and to call people to know the update (I was not in shape to speak, phone or otherwise).
So fast forward to today and I've spent countless time on the phone (very painfully), on my PC and so on fixing things. Only reason anything got covered was because my supervisor brought it up during a weekly meeting.
The thing is, that whole never responding or taking for fucking ever to do so isn't a rare thing. It's an everyday thing. I'm not saying I'm a perfect employee but I don't leave people hanging for hours or days (!) because somehow I can't take a minute to answer a time sensitive question. We are provided with work smart phones just so we can keep in contact and so on.
So basically am I right to be upset about this? It's my first job that requires me to depend so much on coworkers (at times) so I don't know if I'm overreacting. We all do the same job so I know "too busy" isn't a valid excuse.
Either way I needed to get this off my chest, so thanks for reading this, those of you who do!