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Incredibly Kind Enforcer - How to share feedback??
I have been attending PAX for years now, and while the awesomeness of the Enforcers always blows me away (despite the fact that I tend to keep to myself and rarely make small talk), I had a particular experience that I wanted to share and to ask if anyone knows if there is a way to give feedback to Enforcers who go above and beyond??
I have a 6 year old daughter, and we have been attending before she was around. Her first PAX was as a baby, and her involvement with the con grows as she does. Her current love: The Legend of Zelda. She has dressed as Link for two years in a row:
Due to a misprint in the schedule, we didn't make it in enough time to see the 30 Years of Zelda panel. Hard Cap. Shit.
Two days of not enough sleep, poor nutrition, and a lot of walking: cue tears. Lots of them.
We find a comfy spot to sit to calm her down, and an Enforcer brings her a cup of water, asks what is wrong and if he can help. I explain the situation, and say thank you for the water. We breathe. We chill out.
He comes back, and gives her a Mario pin to help her feel better. Another Enforcer gives her a pixel Link Pinny pin. So sweet!
THEN he offers to let her try out some VR in the demo area, which he does. He invites us back after a tournament so mom and dad can try too. Totally saves the day, we have a blast as a family, and turn a huge disapointment into a fabulous experience. The other Enforcer told the panelists about her and we go meet them afterwards, also incredible.
As a parent himself with two young kids at PAX, he understood how overwhelming it can be. He gave her a PAX medal for her bravery. He has no idea, but she struggles with emotional regulation, and despite being bright and precocious, has a difficult time with disappointment, things not going as she imagined them, and calming herself down when worked up. This medal will hopefully serve as a reminder to her that she has the capacity to cope and can be strong.
Wherever you are Michael from Portland, thank you!!!