Hello guys, hopefully this is the correct subforum.
I have been having the following problem for months now, and I am starting to think it is a hardware problem, but I would like your opinions about it.
I have an ASUS TP201SA laptop. Bought it last year, around Jan 2017. Small, not very powerful, but it suits my work needs. I work as an attorney and as a teacher, so Office and basic internet browsing is more than enough. I really like it's size and battery life. I have been a fan of netbooks for years so I wanted a new laptop with a similar size. Could use more ram, currently has 4 gbs, but I am not sure if it can use anymore.
Obviously, as soon as I got it, I installed the latest Office I could, Office 2013. And all was good, a bit slow, compared to my main computer, but I understand. The problems started appearing when I used powerpoint during my clases. I regularly use my computer, for HOURS, and it does not freeze or hang, usually typing stuff or surfing the web. But when I use it during class, there is a chance it will freeze, and I haven't been able to replicate the problem. Sometimes it won't freeze, sometimes it will freeze once or even several times during class. I am not able to return to desktop, I have to manually turn it off and on again.
Things I have tried:
Changing the HDMI cable.
Running it with different mouse devices/without a mouse.
Uninstalled Office 2013 and installed Office 2016.
Running the proyector as a duplicated screen.
Running the proyector as an extended screen.
Changing the proyector.
Sometimes, I think I have felt the computer is unually hot, but not everytime it freezes. Maybe it is overheating?
Thinks I haven't tried but might work?
Use a fan pad to blow air to cool it off during presentations. (to prevent it from overheating?)
Try and get more ram for it. (I don't know if it possible to do so, as if the laptop can handle more)
Well, that is all I can think of regarding my problem. I hope you guys can help me figure out this problem, I seriously don't want to buy a new computer.
Thanks for the help!