Hi everyone, as the title explains, that's my problem.
Samsung UN50HU8550 50-Inch 4K Ultra HD 120Hz 3D Smart LED TV (2014 Model)
Onkyo TX-SR343 2.2 HDCP Compliant 5.1 Receiver
Sony PS4 PRO
I have HDCP 2.2 compliant cables from monoprice.com.
I have enabled "UHD" color in the television screens, but every time I try to enable UHD Resolution from the PS4 Pro, it states my television isn't compatible.
I've triple checked that HDMI 4 (ARC) is UHD Enabled via the television menu and yes, I am connected to HDMI 4 (ARC).
Thoughts?
Posts
Have you tried directly connecting to the TV instead of through the receiver? At the very least, you can eliminate the receiver as a cause of this problem. You can also turn off HDCP (not that this is a long term solution) and see if that's a problem.
PS3 of course worked with no problem, so I am guessing it's a receiver thing?
1. That television is 4k compatible with HDCP 2.0, but not HDR or HDCP 2.2 - which sucks.
2. Even by setting the PS4 to HDCP 1.4 via Safe Mode, I still can't get it through my HDCP 2.2 AV Receiver.
I got it finally to work on a separate HDMI source, just ugh, what a pain in the ass.
That said, most receivers can't pass through UHD HDR content properly. Most decent UHD Blu-Ray players now have two HDMI outputs, one to the TV and one to the receiver for audio. You're likely stuck sending the video straight to the TV and sending audio back to the receiver via either ARC (ugh) or Optical.
It raises a sticky question about my future projector and getting 4k through a receiver...
Anyway, this can be locked.
No such thing. There are two types of HDMI cable: standard HDMI, and High Speed HDMI. The latter you probably have if you bought the cable sometime in the last five or so years. Otherwise the only difference is whether they are in-wall rated or not.