So I have a VW Beetle 2010 and I tried to change my own headlights. Both low beams were blown. I followed youtube, finally got the passenger one swapped and now neither the low or the high beam work anymore. What might I have done? Any ideas on what to check?
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1. Make sure you aren't touching the glass of the bulbs with your hand. It's probably not this since I would have expected them to still turn on initially but burn out faster if you handled them, but something to keep in mind.
2. Could be a blown fuse if the light or electrical plug was improperly seated when you turned it on, or if you didn't turn off the power before unplugging it. So I would check your fuses.
3. Could just be loose/not plugged in wires like Xaquin said, so worth it to go over every connection again and wiggle it. Make sure everything seems properly seated.
30 dollars is a steal to not have to root around in/near a car engine in subfreezing weather imo.
Wow, this shop is a customer service rock-star. That's pretty excellent service!
Maybe leave him a nice review on Google Maps and Yelp too. Those can help a lot.