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Told no account found related to email/username

shorttiminshorttimin regularRegistered User regular
I’m trying to log into the forums on my new phone and I’m being told “Sorry, no account could be found related to the email/username you entered”.

I can log in fine on my old iPhone and my laptop. I’ve tried retyping the username several times now.

New phone is an iPhone XR with iOS 13.1.2, old phone is iPhone 7 with iOS 13.1.2

shorttimin on

Posts

  • BahamutZEROBahamutZERO Registered User regular
    Is Apple's smart punctuation feature maybe still causing problems with replacing apostrophes with left accents and right accents, breaking logins and passwords that have apostrophes in them? Or did they fix that? It was an issue a few years ago. I guess check if the smart punctuation feature is turned on, and if so, try turning it off and seeing if you can log in then.

    BahamutZERO.gif
    Zilla360
  • TubeTube Registered User admin
    ^ this would also be my suggestion. Or I can just take the apostrophe out of your name.

    Zilla360
  • shorttiminshorttimin regular Registered User regular
    Is Apple's smart punctuation feature maybe still causing problems with replacing apostrophes with left accents and right accents, breaking logins and passwords that have apostrophes in them? Or did they fix that? It was an issue a few years ago. I guess check if the smart punctuation feature is turned on, and if so, try turning it off and seeing if you can log in then.

    Thanks for the tip!
    Tube wrote: »
    ^ this would also be my suggestion. Or I can just take the apostrophe out of your name.

    If that's easy enough and it solves the problem, I'd appreciate it!

  • TubeTube Registered User admin
    give it a try now

  • shorttiminshorttimin regular Registered User regular
    edited October 2019
    That did it, thanks!

    Wait, now no posts except the OP are visible in any of the threads. All I see is the title of the thread and then the page selection bar.

    Forum still displays fine on my old phone and laptop

    shorttimin on
  • TubeTube Registered User admin
    cache clear?

  • shorttiminshorttimin regular Registered User regular
    Tube wrote: »
    cache clear?

    It’s a brand new phone, but I cleared it anyway. Restarted it a couple times too. Still can only see the first post.

  • TubeTube Registered User admin
    I have zero idea what that could be I'm afraid

    Zilla360
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