Hey all, I need help with a wireless router problem I have and I am hoping someone here can assist me with finding out what I am doing wrong.
I have a D-Link wireless router I am trying to set up in my apartment for my girlfriend and I and it is refusing to cooperate. I have road-runner internet and from my modem to my computer it is fine. When I reroute my connection through the router my computer can no longer detect the internet.
I have installed the software that came with the router, and followed all of its steps up until the point it failed to detect an internet connection.
A note: nearly a year ago I had a linksys wireless router and it worked fine. I was actually shocked it was so easy to get it set-up. Sporadically it would misbehave and drop my internet connection, but cycling the power on the router worked 90% of the time, the few times it didn't I usually had to reboot my computer too. About 5 months ago it did it again, but nothing I could do would get it to reconnect the internet connection. I eventually gave up on it and figured it was the router just being a piece of junk. But now all these months later I have a different wireless router and it is having the exact same problem. Now I am worrying it might be some sort of problem on my computer's side.
The router lights are all active for the cables they are plugged into. I have even swapped out cables in hopes that it might be a faulty cable - no luck.
Any advice? Any more information I might need to provide?
Posts
Turns out my ISP has MAC-authentication to prevent unauthorized access to their service. The router has a different MAC address than my computer so it was being denied access to the internet. 'Clone MAC' option on the router allowed my router to use my computer's MAC instead, and now it is happy.
And my poor Death Knight that couldn't afford an icon.
Road Runner may have logged your computer's MAC address, in which case, all you have to do is unplug the power to your modem for 5-10 minutes to clear their log. Once you do that, you can plug your router in to the modem and everything should be gravy. I had to do this very thing a few weeks ago when I swapped out routers on my own LAN.
You might be right though. Allwells, problem is solved - and that's all I really care about.
And my poor Death Knight that couldn't afford an icon.
one of them for a time had an online manager where you could have 2 different MACs you could edit to have allowed on the network
the other just needed the modem off for 5 hours or something to change to a single new one.
Actually now that I think about it, the latter doesnt do that anymore and you can just plug in and go.