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[Rain-Slick Precipice] Handling Bugs!
Robert Khoo
Registered User, ClubPA staff
Registered User, ClubPA staff
Greetings everyone! Things are chugging along well with our launch, but there are always those small machine/card specific bugs the Hothead guys are trying to address, and I figured it would be good to try and centralize everything in this sticky. In short, send an email to support@playgreenhouse.com with the following info:
- What Platform You're Running: Windows, Mac, Linux, XBLA
- As much detail as you can provide on the issue you encountered
- If you're running the windows version, under the Start Menu choose "Run.." Type in "dxdiag" without the quotes. Click "Save All Information..." at the bottom. Include this file in the email if you could.
They’re taking care of issues as fast as we can manage, and will post resolutions to known issues where possible.
Thanks everyone!
- What Platform You're Running: Windows, Mac, Linux, XBLA
- As much detail as you can provide on the issue you encountered
- If you're running the windows version, under the Start Menu choose "Run.." Type in "dxdiag" without the quotes. Click "Save All Information..." at the bottom. Include this file in the email if you could.
They’re taking care of issues as fast as we can manage, and will post resolutions to known issues where possible.
Thanks everyone!
Some guy.
Sterica on
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Posts
I'm running Windows Vista. It happened at the Carnival area against some of the Clowns.
definetly not a big bug and it only happened once. It might even have been something else I was running interfering with it since I generally have some things running in the backround that I probably shouldnt.
This happened to me too, except it was against a Barber quartet. Windows XP.
Me as well, was in Pelican Bay against a couple of fruit fucker Mark IVs. It was on the screen just immediately left of the black gate.
http://goldenyak.com/images/rspd_prob01.jpg
The cat is all weird
http://goldenyak.com/images/rspd_prob02.jpg
So's this giant bolt thing.
Running the windows version. Comp's brand new since December, so it should be pretty much up to date. Anyone have any ideas? Anyone else get this? I'll fire along an e-mail to Playgreen as well.
edit - I set the graphics to 'high' instead of 'standard' and that seemed to take care of it. I'm a genius!
New to the boards. Figured this would be the place to go for a solution to the problem I'm having. Huge PA fan, could not wait for the game. But I've been having problems ever since I started playing it. I have an IBM Thinkpad Z61P and an Acer monitor I recently bought to play games and watch movies at a decent size on. This seems to be where the problem is: my laptop is having trouble transferring the image to the second monitor I guess? The weird thing is the game runs fine for fifteen to thirty minutes every time and then the game and my laptop crash and my monitor reads something like: "Invalid Input" or "No Input". I haven't played the game terribly long on my laptop monitor, but it doesn't seem to get the same problem.
Can anybody help me out? It would be a shame to be forced to play a game this gorgeous on my tiny laptop monitor.
Running on windows.
I'm running the Mac version in Mac OS X 10.4.11 on a 1.83 Intel Core Duo Macbook Pro with 1 GB of ram.
Resomolution: 1440x900
Fullscreen
Graphics: "Standard"
edit: My reading comprehension sucks today. I just copy and pasted this post into an email like the OP says.
edit again: but I forgot to mention in the email that I'm using Mac OS X 10.4.11. Seems kind of important.
I'm running Windows XP. 1.5G of RAM.
I already submitted the dxdiag to support, but i wanted to see if anyone else had similar issues.
I am playing the 360 version on a 36 inch SD and the Text is unreadable on both the map and in battle. I’m only sitting maybe 6 feet away from the TV. Also seeing the meters for attacks, HP etc is really hard as well. This renders the game practically unplayable.
It would be nice if there was a patch that would let the game display decently for those of us who are still stuck with our SDTV for a few more years.
Windows Vista Home Premium 64bit edition, SP1
Intel Quad-core 2.4ghz processor, XFX 8800gt video card
Current drivers
Running dual monitors (a 19-inch LCD and a 17" CRT) and using Ultramon to extend the desktop across each
Game running at max, 1280x1024 FS
ISSUE:
When I start the game, it opens on my secondary monitor (the CRT). When I click during the opening cinematics, it switches over to the LCD (primary monitor) and renders as if in windowed mode. I click on it in that monitor and it switches back. Happens over and over, until the game finally launches into the playable screens, and then it stays on my secondary monitor only, and I can't get it to display in the primary. All other games run just fine in the primary monitor without any fuss.
Just a heads-up.
Happened to me in the Demo. The first fruit fuckers after you get your orange. I selected the orange from my bag and it hung (never closed the bag). All the animations were continuing (fruit fuckers thrusting), and my cat's timer was still moving but i couldn't do anything. Havn't had a chance to try it again.
Combat froze, and I had to start over,
dissapointing.
It happened earlier right after the first mime fight, and the mime was stuck bleeding in the air(which was cool.) but not during the boss fight, that was major major uncool.
-I'll send the bug report next time.
"Could not find a compatible display device // Make sure your display device supports OpenGL 1.2 and the following extensions... "
I have a low-end video card, but I know I supports OpenGL.
I have updated my drivers, but no success.
Running an Macbook (2.16 GHz Intel Core 2 Duo) with Leopard (v 10.5.2).
Help?
EDIT: added a screenshot. No red shows up in the windowed mode, however - it only happens in fullscreen.
Under 32-Bit Vista Home Premium, on a Toshiba Satellite P100 with a secondary monitor
GeForce Go 7600
All the latest DX and nvidia drivers... at 1280x1024, graphics Standard.
The game runs fine, but every time a new scene or combat loads, graphics don't show up unless I alt-tab out of OTRSPOD and then Alt-Tab back in.
I'm pretty sure they said that the MX versions won't work because they don't support pixel shaders. The GeForce 4 MX is essentially a GeForce 2 updated for 2002.
Here's a $25 AGP card that supports shaders:
http://www.newegg.com/Product/Product.aspx?Item=N82E16814141052
Combat frozen.
Concerning saved games and attempting to overwrite them with a new game. I've completed three games (and the game assigns it the "Completed!" status), and decided to overwrite one of them with a new game. I was allowed to save like usual (and it added to my Leaderboard). However when I quit and come back, instead of giving the timestamp it'll still show the new game I overwrote with as "Completed!", and it will not allow any saves or travel.
I found this out after the Shithole incident. I saved before it, came back later (saw "Completed!"), beat the incident then went to save afterwards and it was greyed out. Also after you attempt to load an overwritten "Completed!" travel is not possible, and since you can't save either any kills you get do not go towards your Leaderboard.
This is exactly what happened to my game. I started my second playthrough and overwrote my first save file. Now I can't use the map to travel anywhere.
Awesome, thanks!
I just wanted to say that I fixed this by lowering the resolution
I saved the game in pelican bay and went to bed.. when I tried to continue when it gets to the point of loading the engine it crashes.
Diffrent Save? Crash
New Game? Crash
Reinstall? Crash
What do I do?
You're drawn to my eccentric Brawl Code: 4596 9143 4529
I also have 32-Bit Vista Home Premium and GeForce Go 7600, and have the same EXACT bug. Alt+tabbing fixes it, but I have to do this every fucking time I'm in combat. Also haven't heard response from customer support.
running demo on Windows XP.
Fujitsu P1510D Laptop
OS: Windows XP
Graphics Adapter: Intel 915GM (fully supports OpenGL 1.4)
I downloaded the OpenGL Extensions Viewer to make sure that my adapter's OpenGL support didn't having any holes, and everything looks to be 100% up to version 1.4. I've pasted the report below.
Vendor: Intel
Memory: 128 MB
Version: 1.4.0 - Build 7.14.10.4764
Shading language version: N/A
Max number of light sources: 16
Max viewport size: 2048 x 2048
Max texture size: 2048 x 2048
Max anisotropy: 4
Max samples: 0
Max draw buffers: 0
Max texture coordinates: 8
Max vertex texture image units: 0
Extensions: 52
GL_3DFX_texture_compression_FXT1
GL_ARB_depth_texture
GL_ARB_fragment_program
GL_ARB_multitexture
GL_ARB_point_parameters
GL_ARB_shadow
GL_ARB_texture_border_clamp
GL_ARB_texture_compression
GL_ARB_texture_cube_map
GL_ARB_texture_env_add
GL_ARB_texture_env_combine
GL_ARB_texture_env_crossbar
GL_ARB_texture_env_dot3
GL_ARB_transpose_matrix
GL_ARB_vertex_buffer_object
GL_ARB_vertex_program
GL_ARB_window_pos
GL_EXT_abgr
GL_EXT_bgra
GL_EXT_blend_color
GL_EXT_blend_func_separate
GL_EXT_blend_minmax
GL_EXT_blend_subtract
GL_EXT_clip_volume_hint
GL_EXT_compiled_vertex_array
GL_EXT_cull_vertex
GL_EXT_draw_range_elements
GL_EXT_fog_coord
GL_EXT_multi_draw_arrays
GL_EXT_packed_pixels
GL_EXT_rescale_normal
GL_EXT_secondary_color
GL_EXT_separate_specular_color
GL_EXT_shadow_funcs
GL_EXT_stencil_two_side
GL_EXT_stencil_wrap
GL_EXT_texture3D
GL_EXT_texture_compression_s3tc
GL_EXT_texture_env_add
GL_EXT_texture_env_combine
GL_EXT_texture_filter_anisotropic
GL_IBM_texture_mirrored_repeat
GL_NV_blend_square
GL_NV_texgen_reflection
GL_SGIS_generate_mipmap
GL_WIN_swap_hint
WGL_ARB_buffer_region
WGL_ARB_extensions_string
WGL_ARB_make_current_read
WGL_ARB_pbuffer
WGL_ARB_pixel_format
WGL_EXT_swap_control
Core features
v1.1 (100 % - 7/7)
v1.2 (100 % - 8/8)
v1.3 (100 % - 9/9)
v1.4 (100 % - 15/15)
v1.5 (66 % - 2/3)
v2.0 (10 % - 1/10)
v2.1 (0 % - 0/3)
OpenGL driver version check (Current: 6.14.10.4764, Latest known: 6.14.10.3962):
Latest version of display drivers found
According the database, you are running the latest display drivers for your video card.
Compiled vertex array support
This feature improves OpenGL performance by using video memory to cache transformed vertices.
Multitexture support
This feature accelerates complex rendering such as lightmaps or environment mapping.
Secondary color support
This feature provides an alternate method of coloring specular highlights on polygons.
S3TC compression support
This feature improves texture mapping performance in some applications by using lossy compression.
No texture edge clamp support
This feature adds clamping control to edge texel filtering. Some programs may not render textures correctly (black line on borders.)
Vertex program support
This feature enables a wide variety of effects via flexible vertex programming (equivalent to DX8 Vertex Shader.)
Fragment program support
This feature enables a wide variety of effects via per pixel programming (equivalent to DX9 Pixel Shader.)
Texture anisotropic filtering support
This feature improves the quality of texture mapping on oblique surfaces.
No OpenGL Shading Language support
This may break compatibility for applications using per pixel shading.
No Frame buffer object support
This may break compatibility for applications using render to texture functions.
Extension verification:
GL_ARB_imaging was not found, but has the entry point glBlendEquation
WGL_EXT_extensions_string was not found, but has the entry point wglGetExtensionsStringEXT
I have the same issue in XP on a system with an ati x600, and on my vista laptop with an radeon express x1100.
Is this normal, perhaps High requires DX10?
I got an e-mail today saying that there is an update on the greenhouse site that should fix my problem. Awesome. Anyone else received a reply back?
EDIT: So I re-downloaded the game (I assume this is what they meant by getting the new build of the game) and I can STILL only play the game on the STANDARD graphics option. whaaaaaat?
I got an email back from support about this issue, they said they were looking into it and had released a new build of the game (which I downloaded). The problem is still kicking around, however. Good to know that I'm not the only one experiencing it!
Getting this on the demo as well
Same here, except I bought the full version (had played the demo on my brother's computer).
Anyone else having trouble with getting it to go on laptops? I guess I should e-mail my info to them and see if they have an answer.
I was just getting into Pelican Bay and went to a 2nd pier and fought two fruit-fuckers.
I roll out an orange, and the orange goes behind the fruit-fucker, the fruit fucker tries to run to it and... no dice. Just gets caught in a running animation. Couldn't do shit to get out of it... pressed every button, everyone was frozen waiting for the fruit fucker to make his fucking delicious juice.
I hadn't saved since BEFORE TheShithole boss.
So, yeah - I won't be playing this for about a month. XBLA version.
Does the XBLA version not auto-save in between each 'area' the way the PC version does? I had a computer malfunction and was able to load up right from the entrance of the area I'd just walked into; it took me a while to even realize that I could actually make a proper save file as opposed to loading up said quick-saves.
Again, not sure if the XBLA version works differently in that regard, but thought I'd bring it up just in case.
Mine happens to be a laptop, yes.
Me too! We're like brothers in screwedness!