I work under a Davox Administrator as a "Davox Support Technician" - my duties include setting up our campaigns and dialer for the day, among other database management and reporting.
Is there a prerequisite for this position and what the pay grade is? I'm thinking $40k a year is reasonable for the amount of work vs. actual experience I have. I'm awaiting a review to take place within the next 2 weeks and found out that my HR dept has to "scout" what the job pays and is worth in order for management to give me a raise. I just don't want to get short-changed.