Hello all! I posted in the Tech Tavern but have had no responses as of yet. Hopefully, someone here can maybe help me out.
So, I recently applied for a technical support analyst position within my company. I will be having the interview for the job in a few weeks and will hopefully get the job. I would consider myself above average when dealing with computers. I have good working knowledge of most of the systems that will be needed for the job. However, I would like to get some sort of certifications that will help me with my future progress. The below list contains the job functions (I narrowed them down to the tech ones), can you please provide me with and suggestions on courses or certifications I should be going for?
- Meets with division or section heads to review nature of request as it relates to microcomputer application or geographic information systems or other technical systems.
- Analyzes and reviews existing software and hardware capabilities; recommends new or alternative methods to meet requirements.
- May design, develop and operate relational data bases to produce complex statistical information needed in the production of graphs, charts and maps as supportive data and professional visual presentation.
- Provides software and hardware support to microcomputer terminal users; analyzes and develops department’s automation requirements.
- Reviews and implements microcomputer and mainframe interface requirements.
PS - I currently have a degree in Business Administration (Finance).
Thanks for any help that you can provide/