No I legitimately hate that I'm that guy but I just can't stop myself.
It's cool. It wasn't a judgement call.
It just paralleled a situation that often happens at work and I relish every time I get to throw it back in someone's face.
I'm much much more likely to be nicer to them if they just own up to the fact they decided to interrupt me. Sometime's it's even valid that they did so.
But...they may legitimately also hate doing it. They may have to do it, but that doesn't mean they like it. Especially if you've carefully crafted an environment of unpleasantness when you are interrupted.
Which, I mean, is something we all ask that you maintain, for the sake of our industry. If someone says they hate to bother you, relish the fact that they hate it, drink it deep, and spew something out to help that seed grow.
I think I'm the nicest guy our ISPs ever have to talk to, because I co-manage an ISP, and hate the hell out of everything on Earth as a result.
"Oh, I'm sorry sir, it appears we have an outage, would you like me to give you a call when it's over?"
Fuck no, that's ludicrous. Call everyone who called in while you had the world burning around your ankles? No. Thank you for answering the phone and telling me the truth. I'll go about my day. I will know when shit is back up. Thanks.
Thing is, I've played that game, too. Wait until everything's honky-dory, and call everyone? It's stupid. You're not comfortable calling anyone until you're 100% that you've fixed the problem, and you might need to bounce things one more time before you're done. By the time you get around to calling everyone, they already know, they've been using it, and "Why are you calling me? Gawd you guys are terrible, and so behind the ball!"
So I just don't do it anymore.
"Will you call me when everything's back up?"
"No, sorry, due to call volume during outages, by the time we get back to you, you will most likely be aware that connectivity has been restored."
Why not just have a webpage with a status on it? :rotate:
but how will they get to it if their internet is down? How will they find out if their internet is working if they have to go to a website to check?!!?!?!?!?!?!?!
Why not just have a webpage with a status on it? :rotate:
but how will they get to it if their internet is down? How will they find out if their internet is working if they have to go to a website to check?!!?!?!?!?!?!?!
This joke works on 3 distinct levels I feel like.
not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
Wouldn't it just be easier to email them when it's up?
In all seriousness, and I'm sure I'm not alone in this experience, I've had a boss who requested that I email everyone when our Exchange server was down.
Wouldn't it just be easier to email them when it's up?
In all seriousness, and I'm sure I'm not alone in this experience, I've had a boss who requested that I email everyone when our Exchange server was down.
not a boss, but you can't know how many people have emailed me that their email isn't working. they would then call me 10 minutes later angry that i haven't acknowledged them.
Because if you're going to attempt to squeeze that big black monster into your slot you will need to be able to take at least 12 inches or else you're going to have a bad time...
I had to explain storage vmotion to an engineer yesterday. Who knew engineers were fucking idiots?
I hope that's a joke. I work for a company with a bunch of engineers and there isn't a day that goes by that I don't wish for them to like, fall into a pit or something. Most of them couldn't engineer themselves out of a paper box, but my god, that ring on their finger apparently unlocks the douchebaggery gene.
Seriously, the guys I deal with literally design roadway systems, and yet heaven forbid you ask them to replace toner in a printer without breaking something.
I shit you not, the spitting image of McLovin' just walked out of our board room. I nearly lost it.
While I agree that being insensitive is an issue, so is being oversensitive.
+2
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TL DRNot at all confident in his reflexive opinions of thingsRegistered Userregular
Clients are getting dinged by Cryptowall left and right lately. I've dealt with 2 in the past week. All using AVG, MBAM with daily scans, and most with OpenDNS filtering.
Clients are getting dinged by Cryptowall left and right lately. I've dealt with 2 in the past week. All using AVG, MBAM with daily scans, and most with OpenDNS filtering.
No clue how it's getting in.
We had two people get it from the same infected web site, some kind of WordPress exploit. It didn't prompt the user or anything. We got them to fix it once we realized that both infections came from the same site. We implemented FSRM screening between infections, and that saved the day.
That's the thing, Exchange logs and a perusal of the users' mailbox don't show any of the usual suspects. Unless it's coming in days or weeks prior and somehow lying dormant without being detected by AV.
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TL DRNot at all confident in his reflexive opinions of thingsRegistered Userregular
And even when I got frustrated to the point of looking at users' IE history, it was all super boring.
Ah ha! Facebook! That surely was oh damn it they're adminning their company social media presence ughhhhhh
Because if you're going to attempt to squeeze that big black monster into your slot you will need to be able to take at least 12 inches or else you're going to have a bad time...
I cleaned one up today in record time. The infected system had shadow copies that did not get infected.
Nice. Our turnaround has been < 3 hours, which I'm more than happy with. Often that includes getting the user a replacement machine / TS profile, depending on the client's infrastructure. This even includes one case where a "oh gosh this encryption business looks strange, huh?" ticket came in at 4:55 and didn't get assigned until 8:30 the following morning because our dispatch team is undergoing some changes right now.
Wouldn't it just be easier to email them when it's up?
In all seriousness, and I'm sure I'm not alone in this experience, I've had a boss who requested that I email everyone when our Exchange server was down.
Had an instance where a client wanted email notification setup on the firewall to notify them that their internet was down.
Wouldn't it just be easier to email them when it's up?
In all seriousness, and I'm sure I'm not alone in this experience, I've had a boss who requested that I email everyone when our Exchange server was down.
Had an instance where a client wanted email notification setup on the firewall to notify them that their internet was down.
Because if you're going to attempt to squeeze that big black monster into your slot you will need to be able to take at least 12 inches or else you're going to have a bad time...
Posts
But...they may legitimately also hate doing it. They may have to do it, but that doesn't mean they like it. Especially if you've carefully crafted an environment of unpleasantness when you are interrupted.
Which, I mean, is something we all ask that you maintain, for the sake of our industry. If someone says they hate to bother you, relish the fact that they hate it, drink it deep, and spew something out to help that seed grow.
"Oh, I'm sorry sir, it appears we have an outage, would you like me to give you a call when it's over?"
Fuck no, that's ludicrous. Call everyone who called in while you had the world burning around your ankles? No. Thank you for answering the phone and telling me the truth. I'll go about my day. I will know when shit is back up. Thanks.
Thing is, I've played that game, too. Wait until everything's honky-dory, and call everyone? It's stupid. You're not comfortable calling anyone until you're 100% that you've fixed the problem, and you might need to bounce things one more time before you're done. By the time you get around to calling everyone, they already know, they've been using it, and "Why are you calling me? Gawd you guys are terrible, and so behind the ball!"
So I just don't do it anymore.
"Will you call me when everything's back up?"
"No, sorry, due to call volume during outages, by the time we get back to you, you will most likely be aware that connectivity has been restored."
but how will they get to it if their internet is down? How will they find out if their internet is working if they have to go to a website to check?!!?!?!?!?!?!?!
This joke works on 3 distinct levels I feel like.
XBL:Phenyhelm - 3DS:Phenyhelm
In all seriousness, and I'm sure I'm not alone in this experience, I've had a boss who requested that I email everyone when our Exchange server was down.
not a boss, but you can't know how many people have emailed me that their email isn't working. they would then call me 10 minutes later angry that i haven't acknowledged them.
There aren't enough car metaphors to help them understand anything.
I hope that's a joke. I work for a company with a bunch of engineers and there isn't a day that goes by that I don't wish for them to like, fall into a pit or something. Most of them couldn't engineer themselves out of a paper box, but my god, that ring on their finger apparently unlocks the douchebaggery gene.
Seriously, the guys I deal with literally design roadway systems, and yet heaven forbid you ask them to replace toner in a printer without breaking something.
Inquisitor77: Rius, you are Sisyphus and melee Wizard is your boulder
Tube: This must be what it felt like to be an Iraqi when Saddam was killed
Bookish Stickers - Mrs. Rius' Etsy shop with bumper stickers and vinyl decals.
That very comic has been adorned in my office somewhere for the past 10 years. I cherish it deeply.
No clue how it's getting in.
This is a clickable link to my Steam Profile.
She asked me "I'm not going to get fired, am I..?"
Yes. Yes you are.
That's the thing, Exchange logs and a perusal of the users' mailbox don't show any of the usual suspects. Unless it's coming in days or weeks prior and somehow lying dormant without being detected by AV.
Ah ha! Facebook! That surely was oh damn it they're adminning their company social media presence ughhhhhh
Get your act together crytpovariant.
Nice. Our turnaround has been < 3 hours, which I'm more than happy with. Often that includes getting the user a replacement machine / TS profile, depending on the client's infrastructure. This even includes one case where a "oh gosh this encryption business looks strange, huh?" ticket came in at 4:55 and didn't get assigned until 8:30 the following morning because our dispatch team is undergoing some changes right now.
Had an instance where a client wanted email notification setup on the firewall to notify them that their internet was down.
https://uptimerobot.com/
We eat burgers and drink beer at our desks all day today
He's here all week folks.
XBL:Phenyhelm - 3DS:Phenyhelm
Yeah, whenever people don't have to work, every forum on the Internet dies.
Also, any of you lovely people do any mac administration?
Gah.