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IT Admins: Avaya fails me

1ddqd1ddqd Registered User regular
I'm trying to get a list of agents assigned to a skill. Right now I'm having to audit over 300 people and doing it on an individual basis is ridiculous.

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    LuqLuq Registered User regular
    edited September 2009
    Sorry I can't help. You might have better luck in the Ars Technica forums.

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    1ddqd1ddqd Registered User regular
    edited September 2009
    Blast! The only tool I have access to is Avaya CMS - I think I need another tool installed to see users in this way, anyways. Thanks for the heads up - I'll try Ars Technica

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