MS offering replacements for consoles affected by Dashboard Update

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Posts

  • BloodySlothBloodySloth Registered User regular
    edited May 2011
    Man, that is really damn annoying. Is there really no way to tell without actually trying to play a game? I can't believe that's true.

    Being presented with the chance that I'll have to drop 100 bucks on a machine that I might have to get replaced (albeit for free) a second time immediately afterward is awful.

    BloodySloth on
  • 143999143999 Tellin' ya not askin' ya, not pleadin' with yaRegistered User regular
    edited May 2011
    MS' language is a little vague. Are they able to tell if a user will potentially (/definitely, I guess) be affected by this via a hardware profile communicated over XBL and are they reaching out that way, or are they getting notifications of X error message as they're popping up and are they reaching out that way?

    143999 on
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  • The Cow KingThe Cow King a island Registered User regular
    edited May 2011
    So I guess I'm shit out of luck if my third xbox just won't read any disks at all it started yesterday, no error just reading... Open Tray!

    I'm probably screwed without a error message :\

    The Cow King on
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  • 143999143999 Tellin' ya not askin' ya, not pleadin' with yaRegistered User regular
    edited May 2011
    I wonder what the over/under is on this being a targeted bricking of a subset of consoles that had a high possibility of RROD-ing anyway, deployed intentionally by MS under a fabricated "rogue update" storyline in an attempt to position themselves as a company that knows how to handle widespread network-related troubles by using a few new consoles as a PR loss leader.

    143999 on
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  • JerkbotJerkbot some kind of hypnotist Registered User regular
    edited May 2011
    Got this e-mail and have never had any problems.
    Needless to say my 360S is on its way.

    Jerkbot on
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  • RancedRanced Default Registered User regular
    edited May 2011
    Silliness is what that is Mr. Numbers.

    Anyway, dudes being able to upgrade their 360 over this is pretty nice I guess.

    Ranced on
  • ObiFettObiFett Use the Force As You WishRegistered User regular
    edited May 2011
    143999 wrote: »
    I wonder what the over/under is on this being a targeted bricking of a subset of consoles that had a high possibility of RROD-ing anyway, deployed intentionally by MS under a fabricated "rogue update" storyline in an attempt to position themselves as a company that knows how to handle widespread network-related troubles by using a few new consoles as a PR loss leader.

    That sure is a sentence.

    And it would be good business practice to magnify that you are on top of issues when companies around you aren't.

    ObiFett on
  • anoffdayanoffday To be changed whenever Anoffday gets around to it. Registered User regular
    edited May 2011
    Well my launch system still plays games fine. Damnit.

    Thank you Eurogamer for your excellent reporting. I'll be sure to never believe a damn thing you guys say from now on.

    anoffday on
    Steam: offday
  • EliminationElimination Registered User regular
    edited May 2011
    Oh wow, i havent played mine in a while, and i popped in FF 13 and it wont run the disk, it just says "Read error" then ejects the disc instantly. I tried to contact MS and then that e-mail showed up. Score.

    Elimination on
    PSN: PA_Elimination 3DS: 4399-2012-1711 Steam: http://steamcommunity.com/id/TheElimination/
  • BlandlytastefulBlandlytasteful Gruelmaster The Dark LunchroomRegistered User regular
    edited May 2011
    So... this update is up now? I ask because the op was talking about it hitting tomorrow, but there have been a couple of people mentioning the effects hitting already. I'll hook that shit up right when I get home if I can find out than, but I have to do the living room bed room shuffle, and don't want to bother doing it the day before I need to.

    Blandlytasteful on
    Steam: Blandlytasteful | XBL: Blandlytasteful | PSN: Blandlytasteful | 3DS: 3411-0354-2109
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  • anoffdayanoffday To be changed whenever Anoffday gets around to it. Registered User regular
    edited May 2011
    Well apparently Eurogamer jumped the gun a bit, and didn't check their facts first.

    MS says it was a previous smaller update that affects a small amount of 360s, so you can check right now. Initially it was going to be affecting a lot more with an update scheduled to hit tomorrow, but they've stated that there are no problems with tomorrow's update.

    anoffday on
    Steam: offday
  • EliminationElimination Registered User regular
    edited May 2011
    The update didnt do it, its something MS did on their end that is doing it. I dont know what. Apparently i can play other games fine, but FF 13 doesn't work. Nier works though, and so does Brothers in Arms and all my arcade games.

    Elimination on
    PSN: PA_Elimination 3DS: 4399-2012-1711 Steam: http://steamcommunity.com/id/TheElimination/
  • joshofalltradesjoshofalltrades Class Traitor Smoke-filled roomRegistered User regular
    edited May 2011
    My box seems to work, but I only tried GTA IV...

    joshofalltrades on
  • SynthesisSynthesis Honda Today! Registered User regular
    edited May 2011
    I haven't gotten a notification of the update as of yet, but I am in East Asia.

    Synthesis on
  • anoffdayanoffday To be changed whenever Anoffday gets around to it. Registered User regular
    edited May 2011
    I wish we knew what was in the 360s to cause some of them to not work with this update or whatever it is that is causing them to not work.

    Mine is a launch day console. If this thing works, all of them should work.

    I'm jealous. :(

    anoffday on
    Steam: offday
  • SynthesisSynthesis Honda Today! Registered User regular
    edited May 2011
    I still have my January-after-launch console sitting in my closet back home (I traded it in for my 360 S with that sweet Gamestop deal, but some friends thought it'd be hilarious to buy it back and give it to me as a birthday gift).

    If I was literally on the other side ofthe planet, I'd test it out.

    Synthesis on
  • CantidoCantido Registered User regular
    edited May 2011
    Dammit, the update is stuck, failing to install.

    I had one of the original 360 models for many years. This winter, I traded it in for a newer model just so I could have an HDMI port (this was specifically for Pinball FX 2 I kid you not.)

    Is there an official number or link to bitch out Microsoft and claim my prize yet?

    Cantido on
    3DS Friendcode 5413-1311-3767
  • Mr_GrinchMr_Grinch Registered User regular
    edited May 2011
    It'll probably be to do with the new AP 2.5 disc checks that are being done, I've got an old Hitachi I may try (though it red rings after about 5 mins of use!).

    Mr_Grinch on
    Steam: Sir_Grinch
    PSN: SirGrinchX
    Oculus Rift: Sir_Grinch
  • LarsLars Registered User regular
    edited May 2011
    Hmm...I've got a launch 360 but haven't received an email. Of course, my console hasn't been online since last week so that may be the reason. Bummer if it happens, since I just ordered some new games.

    Still, if it does happen, a few questions:

    1. I understand the slim model has an internal HDD? If true, does the regular data transfer kit still work? I got a transfer kit a while back when I upgraded from a 20gb to a 120gb and would want to try and use it again to move from 120gb to 250gb.

    2. When I moved from 20gb-to-120gb, I found that the transfer kit was unable to move any DLC from original Xbox games (it all got corrupted), and so I had to download it again on the 120gb. However, original Xbox live is down now, and the transfer kit wipes out the old drive when you copy stuff over, so I guess I'm shit out of luck with the oXbox DLC? Or is there a chance that stuff can be copied to a USB drive and transferred over to still work?

    Lars on
  • WillethWilleth Registered User regular
    edited May 2011
    Cantido wrote: »
    Dammit, the update is stuck, failing to install.

    I had one of the original 360 models for many years. This winter, I traded it in for a newer model just so I could have an HDMI port (this was specifically for Pinball FX 2 I kid you not.)

    Is there an official number or link to bitch out Microsoft and claim my prize yet?

    For what it's worth, the guy who got the original email has a Lite-On drive.

    Willeth on
    @vgreminders - Don't miss out on timed events in gaming!
    @gamefacts - Totally and utterly true gaming facts on the regular!
  • SynthesisSynthesis Honda Today! Registered User regular
    edited May 2011
    Updated, no problem reading disks, apparently.

    Synthesis on
  • Mr_GrinchMr_Grinch Registered User regular
    edited May 2011
    Old hitachi updated and bricked. Red ringed half way through the update. D'oh!

    Mr_Grinch on
    Steam: Sir_Grinch
    PSN: SirGrinchX
    Oculus Rift: Sir_Grinch
  • LeztaLezta Registered User regular
    edited May 2011
    Old launch box still happily reads disks. Oh well, it was a nice dream whilst it lasted.

    Lezta on
  • Jam WarriorJam Warrior Registered User regular
    edited May 2011
    Generous replacement, but kind of a dick move putting a time limit on making the request for one. If I found a manufacturer had remotely killed a device of mine, but because I hadn't used it for a few months I'd missed the replacement window, I'd be on to consumer rights for advice pretty damn sharpish.

    Jam Warrior on
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  • DunxcoDunxco Should get a suit Never skips breakfastRegistered User regular
    edited May 2011
    Is this update not available in the UK yet or something? I haven't been given any prompts or messages regarding an update yet.

    Dunxco on
  • WillethWilleth Registered User regular
    edited May 2011
    Dunxco wrote: »
    Is this update not available in the UK yet or something? I haven't been given any prompts or messages regarding an update yet.

    It's a rolling update. Some people won't get it for a week or two.

    Willeth on
    @vgreminders - Don't miss out on timed events in gaming!
    @gamefacts - Totally and utterly true gaming facts on the regular!
  • DunxcoDunxco Should get a suit Never skips breakfastRegistered User regular
    edited May 2011
    That makes a world of sense. I was wondering what was going on - hadn't seen anything about it.

    Dunxco on
  • darleysamdarleysam On my way to UKRegistered User regular
    edited May 2011
    The update in question came out a while ago, apparently.

    darleysam on
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