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Need help from some with a mac and without MS office.

Spectral SwallowSpectral Swallow Registered User regular
edited September 2012 in Help / Advice Forum
So I received an e-mail from someone that was trying to view a pdf I created that was unable to view any of the text on the pdf.
As far as I can tell the issue is because the fonts weren't embedded in the PDF itself.
In any case I was wondering if someone else would be able to check the pdfs in the following two links (the first link is the original version, the second is the modified version) and tell me if you are able to see the text.

Unmodified
Modified

If that's not the problem, I have no clue what else it could be.

Spectral Swallow on

Posts

  • admanbadmanb unionize your workplace Seattle, WARegistered User regular
    Mac and no Office -- both versions look good to me.

  • Spectral SwallowSpectral Swallow Registered User regular
    Oops I put both of them the same. If you could check the unmodified again I've changed it to the one she couldn't see.

  • Baron DirigibleBaron Dirigible Registered User regular
    I don't have Office installed, but it turns out I do have the Calibri font kicking around, so both files worked fine for me.

    I trashed Calibri, since I never use the font anyway, and now the unmodified PDF is displaying in some other font -- looks like a condensed Helvetica? I thought at first it was Franklin Gothic, but the characters don't match in either font. Anyway, that's a mystery for another time. What's important is, yeah, Calibri's at fault, and the person obviously doesn't have whatever font my computer's falling back to.

  • Spectral SwallowSpectral Swallow Registered User regular
    That's what I was thinking that it should substitute a font, but for some reason she said it was showing up all blank. I'm thinking about just using good ole 'Times New Roman' since everyone has that.

  • RUNN1NGMANRUNN1NGMAN Registered User regular
    I don't think this a font issue: I've run into the same problem filling out an acrobat form on my Mac and using TNR and emailing it to someone who opened it in Windows. All the fields were blank even though the one I saved on my Mac was filled in.

    I think it might be an issue with how some forms require Acrobat Pro to save.

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